Who you are

• The ideal candidate has experience working on technical products, with experience in driving growth and retention in an eCommerce function and is passionate about doing right by our customers
• You are diligent, exhibit exceptional attention to detail, and are a strong communicator
• If you’re driven, analytical, creative, organized, adaptable, performance-focused, and able to deliver high-quality work within a fast-paced environment, we want to hear from you
• 4+ years experience working in a Product role, with experience in driving growth and retention for B2C products. Bonus if you have experience working with digital consumer products
• Outstanding verbal and written communication to various audiences within the organization
• Demonstrated ability to convey insights from complex analysis to non-technical business users at varying levels of familiarity
• Technical experience and curiosity with the ability to demonstrate the importance and impact of technical work to non-technical audiences
• A track record of identifying important user problems, executing on them with high impact to the users and organization
• Strong analytical and quantitative skills to deeply understand the space, the product’s performance, identifying opportunities and gaps
• SQL proficiency
• Experience working in an Agile software development environment
• Curious and actively staying ahead of competitive landscapes and industry trends
• Outstanding organizational skills, self-motivated, creative problem solver with a high attention to detail
• Dedication to continual self-improvement and learning
• A love of reading, obviously

What the job involves

• Our Product team is searching for an enthusiastic Product Manager who can help shape the way customers interact with our products and services
• As the Product Manager you will report to the Product Lead, Purchasing & Subscriptions and be a key contributor on the team
• You will be part of a diverse and collaborative environment and a key point of contact for R&D teams taking products from idea to reality
• Your day-to-day tasks include research, writing various product documentation, planning initiatives, defining product iterations, being responsible for managing a product backlog & roadmap, reporting and analyzing product performance for continuous improvements
• This role is in our Reading Experience team working on our eCommerce experience
• Assume end-to-end responsibility for a product that is used by multiple devices and platforms
• You must be proficient with the four core functions of product management:
• Understand the user, our business and the broader market. This means working with our UX and research teams to identify user problems; determine how they impact business performance and becoming the expert in the market space of digital reading and listening
• Identify the right user problems to solve based on user and business impact
• Deliver by working with design, software development teams to prioritize, plan and launch various experiments & solutions to the problem
• Analyze the data to understand how the product is working and then plan for what’s next
• Define a vision and roadmap for our eCommerce store, communicating it throughout the organization to gain alignment and prioritization. Engaging various cross-functional groups to keep them involved and aligned through the progress
• Review research, customer feedback channels, and product analytics, seeking problems to solve for users and opportunities to improve your product

Benefits

• 4-day summer holiday weekends
• Competitive health benefits
• Commuting allowance
• Salary, bonus & stock options
• Global projects & opportunities
• Dog-friendly
• Happy Hour
• Casual dress
• Maternity/parental leave top-up
• Free eReader
• Fitness allowance & gym discount
• Recognition programs
• Buddy program
• Training & development opportunities
• Healthy snacks
• Open concept
• Kobo Café
• Sports teams