Customer Service Representative (Gatineau, QC) - Hybrid
About the role
**Work options:**Hybrid
- 1-Year Contract
- Hybrid: In-Office (Monday, Tuesday & Thursday), Remote (Wednesday & Friday)
- Work Schedule: 7h/day 8:30am to 4h30pm (1hour lunch)
- Location: 706 boulevard Gréber, Gatineau QC, J8V 3P8
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a Customer Service Representative right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.
About the Role:
This role provides essential administrative support for Enbridge Gaz Québec’s non‑regulated activities, ensuring smooth operations and strong relationships with customers and service partners. You will handle data entry for rental equipment, respond to inquiries from both internal and external stakeholders, complete detailed report analyses, and perform follow‑ups to keep processes on track.
Key Responsibility:
- Participate in the administrative management of Enbridge Gaz Québec’s non‑regulated activities, ensuring smooth operations and timely coordination.
- Respond to inquiries from internal and external customers, installers, service contractors, and other stakeholders while maintaining professional and positive working relationships.
- Perform data entry for rental equipment across various internal systems with accuracy and attention to detail.
- Conduct timely follow‑ups with customers as required to ensure issues are resolved and information is communicated effectively.
- Carry out detailed analysis of various operational and administrative reports.
- Perform other related administrative duties as needed to support the team and business operations.
Qualifications:
- High School Diploma (Secondary School Diploma). A College Diploma is considered an asset.
- Fluency in French (spoken, written, and read) is required.
- Proficiency in English (spoken, written, and read), as the role requires frequent interaction with colleagues, stakeholders, and clients who primarily communicate in English.
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.
Applying with Raise
Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or ECTC@raiserecruiting.com
#ENBC
Not the right fit? Search for Customer Service Representative jobs in Gatineau, QC
About Enbridge
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. We also recognize the importance of a secure, reliable and affordable supply of energy, which we deliver every day through our four core businesses: -Liquids pipelines -Natural gas pipelines -Gas utilities and storage -Renewable energy
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Customer Service Representative (Gatineau, QC) - Hybrid
About the role
**Work options:**Hybrid
- 1-Year Contract
- Hybrid: In-Office (Monday, Tuesday & Thursday), Remote (Wednesday & Friday)
- Work Schedule: 7h/day 8:30am to 4h30pm (1hour lunch)
- Location: 706 boulevard Gréber, Gatineau QC, J8V 3P8
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a Customer Service Representative right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.
About the Role:
This role provides essential administrative support for Enbridge Gaz Québec’s non‑regulated activities, ensuring smooth operations and strong relationships with customers and service partners. You will handle data entry for rental equipment, respond to inquiries from both internal and external stakeholders, complete detailed report analyses, and perform follow‑ups to keep processes on track.
Key Responsibility:
- Participate in the administrative management of Enbridge Gaz Québec’s non‑regulated activities, ensuring smooth operations and timely coordination.
- Respond to inquiries from internal and external customers, installers, service contractors, and other stakeholders while maintaining professional and positive working relationships.
- Perform data entry for rental equipment across various internal systems with accuracy and attention to detail.
- Conduct timely follow‑ups with customers as required to ensure issues are resolved and information is communicated effectively.
- Carry out detailed analysis of various operational and administrative reports.
- Perform other related administrative duties as needed to support the team and business operations.
Qualifications:
- High School Diploma (Secondary School Diploma). A College Diploma is considered an asset.
- Fluency in French (spoken, written, and read) is required.
- Proficiency in English (spoken, written, and read), as the role requires frequent interaction with colleagues, stakeholders, and clients who primarily communicate in English.
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.
Applying with Raise
Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or ECTC@raiserecruiting.com
#ENBC
Not the right fit? Search for Customer Service Representative jobs in Gatineau, QC
About Enbridge
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. We also recognize the importance of a secure, reliable and affordable supply of energy, which we deliver every day through our four core businesses: -Liquids pipelines -Natural gas pipelines -Gas utilities and storage -Renewable energy