Aftermarket Product and Service Sales Manager
About the role
Company: Number of Openings: 1
Worker Type: Permanent
Position Overview: We’re seeking a dynamic and strategic leader to join our sales and marketing team as the Aftermarket Product and Service Sales Manager. In this pivotal role, you will lead and mentor our Inside Product Support Representatives, providing daily coaching and guidance to drive performance and engagement. You’ll be responsible for spearheading growth and profitability across our parts, service, and equipment divisions, while fostering strong customer relationships and a high-performing team culture. This is an exciting opportunity to make a significant impact through visionary leadership and a commitment to excellence in customer support.
Earning potential of $200,000-225,000 which includes salary plus bonus.
Job Description: Key Responsibilities:
- Strategic Leadership: Oversee and enhance the effectiveness and efficiency of the sales force through strategic management.
- Collaborative Relationships: Foster close and productive relationships with branch and regional operational managers to ensure exceptional customer satisfaction.
- Communication Excellence: Ensure timely and appropriate dissemination of competitive intelligence, product updates, and health and safety information.
- Team Development: Recruit, lead, coach, develop, and mentor a high-performing sales team.
- Customer Relationship Management: Develop and implement customer relationship management strategies leveraging SalesLink technology.
- Opportunity Identification: Proactively identify and capitalize on new business opportunities.
Core Competencies:
- Ensures Accountability and Drives Results: Takes responsibility, owns up to commitments, is accountable for actions and the actions of those they lead. Strong bias to action, an eagerness to take the initiative and the ability to infuse their team with a sense of urgency.
- Instills trust: Trustworthy, honest, and authentic. Acts with integrity and is trusted by others to deliver and look after broader interests than oneself.
- Presentation Mastery: Exceptional presentation skills to effectively communicate with diverse audiences.
- Leadership Excellence: Proven leadership abilities to inspire and guide teams towards achieving strategic goals.
- Influencing Skills: Strong influencing skills to drive change and achieve desired outcomes.
- Communication Proficiency: Superior communication skills, both written and verbal.
- Interpersonal Skills: Outstanding interpersonal skills to build and maintain strong relationships.
Knowledge and Expertise:
- Strategic Experience: Over 10 years of progressive experience in strategic or management roles.
- Business Acumen: Deep understanding of business principles and practices.
- Industry Knowledge: Extensive knowledge of products and services within the assigned industry.
- Financial Targets: Achieve revenue, expense, and profitability targets.
- Customer Relationship Development: Strategically develop and nurture customer relationships.
- Professional Representation: Represent the company with professionalism and ethical integrity.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
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Aftermarket Product and Service Sales Manager
About the role
Company: Number of Openings: 1
Worker Type: Permanent
Position Overview: We’re seeking a dynamic and strategic leader to join our sales and marketing team as the Aftermarket Product and Service Sales Manager. In this pivotal role, you will lead and mentor our Inside Product Support Representatives, providing daily coaching and guidance to drive performance and engagement. You’ll be responsible for spearheading growth and profitability across our parts, service, and equipment divisions, while fostering strong customer relationships and a high-performing team culture. This is an exciting opportunity to make a significant impact through visionary leadership and a commitment to excellence in customer support.
Earning potential of $200,000-225,000 which includes salary plus bonus.
Job Description: Key Responsibilities:
- Strategic Leadership: Oversee and enhance the effectiveness and efficiency of the sales force through strategic management.
- Collaborative Relationships: Foster close and productive relationships with branch and regional operational managers to ensure exceptional customer satisfaction.
- Communication Excellence: Ensure timely and appropriate dissemination of competitive intelligence, product updates, and health and safety information.
- Team Development: Recruit, lead, coach, develop, and mentor a high-performing sales team.
- Customer Relationship Management: Develop and implement customer relationship management strategies leveraging SalesLink technology.
- Opportunity Identification: Proactively identify and capitalize on new business opportunities.
Core Competencies:
- Ensures Accountability and Drives Results: Takes responsibility, owns up to commitments, is accountable for actions and the actions of those they lead. Strong bias to action, an eagerness to take the initiative and the ability to infuse their team with a sense of urgency.
- Instills trust: Trustworthy, honest, and authentic. Acts with integrity and is trusted by others to deliver and look after broader interests than oneself.
- Presentation Mastery: Exceptional presentation skills to effectively communicate with diverse audiences.
- Leadership Excellence: Proven leadership abilities to inspire and guide teams towards achieving strategic goals.
- Influencing Skills: Strong influencing skills to drive change and achieve desired outcomes.
- Communication Proficiency: Superior communication skills, both written and verbal.
- Interpersonal Skills: Outstanding interpersonal skills to build and maintain strong relationships.
Knowledge and Expertise:
- Strategic Experience: Over 10 years of progressive experience in strategic or management roles.
- Business Acumen: Deep understanding of business principles and practices.
- Industry Knowledge: Extensive knowledge of products and services within the assigned industry.
- Financial Targets: Achieve revenue, expense, and profitability targets.
- Customer Relationship Development: Strategically develop and nurture customer relationships.
- Professional Representation: Represent the company with professionalism and ethical integrity.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.