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The Salvation Army logo

Human Relations Business Partner

Toronto, ON
CA$66,831 - CA$100,247/yearly
Mid Level
full_time

About the role

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job Summary

The Human Relations Business Partner (HRBP) will implement HR strategies customized to divisional and ministry unit needs at The Salvation Army of Canada. They will deliver HR programs locally, support performance management processes, provide expert HR guidance to leaders, and work with the Service Centre to resolve complex HR issues and transactions.

Key Accountabilities:

  • Collaborate with senior leadership to align HR strategies with organizational goals, communicate policies effectively, and contribute to continuous improvement.
  • Support creation and updates of job descriptions using standardized templates and tools, ensuring alignment with Workday and job evaluation processes.
  • Assist in executing the performance cycle, analyze effectiveness using data, and support leaders in managing reviews and improvement plans.
  • Address employee relations issues, interpret collective agreements, manage grievances, and ensure compliance with legislation.
  • Guide leaders through misconduct and non-compliance cases, recommend appropriate actions, and document outcomes for future evaluation.
  • Conduct fact-finding and abuse investigations, collaborate with stakeholders, and manage case documentation and resolution.
  • Provide coaching and technical assistance with Workday to ministry units, perform transactions, and generate employment-related letters.
  • Work closely with Centres of Expertise (CoEs), union partners, and internal departments to resolve complex HR matters.
  • Monitor organizational risks, ensure adherence to HR policies and legal requirements, and support ethical decision-making.
  • Other duties as assigned.

Education and Experience Qualifications

  • Completion of a university degree in social sciences, human resources, or related field.
  • Completion or working towards completion of valid HR designation (i.e., CPHR).
  • Minimum five (5) years’ progressive experience in a human resources generalist role.
  • Strong knowledge of employment laws and regulations, including ESA, Human Rights Code, OHSA, and WSIA.
  • Familiarity with human resources information systems, especially Workday.
  • Experience in developing and maintaining efficient and effective HR processes.
  • Technical Skills: Proficient in Microsoft Office and general computer applications.
  • Experience in labour relations is considered an asset.
  • Strong ability to communicate clearly, present effectively, and build positive relationships.
  • Skilled in multitasking, time management, and resolving complex issues.
  • Demonstrates ethical behavior, business acumen, and alignment with organizational values.
  • Flexible and self-directed, with the ability to work cooperatively in a supportive team environment.
  • Willingness to support The Salvation Army’s mission and undergo required background checks.

Compensation:

The target hiring range for this position is $66,831.48 to $83,539.35 with a maximum of $100,247.22.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.

About The Salvation Army

Non-profit Organizations
10,000+

The Salvation Army is the nation's largest direct provider of social services.

Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.

By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.