This is a hybrid role that required to be in various CGI Offices as required.
You will be directly working with the Director of the Business Operations team and partners (Finance, Delivery, HR, and Global Delivery Centers) to provide internal management consulting, analysis support for key functional groups and overall Business Unit operations.

The successful candidate will have the opportunity to showcase their solid academic background combined with an ambitious entrepreneurial spirit and an affinity to work closely with senior-level management.

If you are looking for new challenges and would like to join a team of experienced professionals who are passionate about innovation, technology and transformation, join our team. Our teams are located in Toronto and Montreal, delivering services to a leading Communications, Public and Commercial clients.

Your future duties and responsibilities

• Assign appropriate resources to engagements, reviewing available project options and presenting suitable resource recommendations based on project requirements. (complexity of engagement, expertise required, etc.)
• Regularly communicate with business leaders to discuss staffing requirements and to gain an understanding of specific engagement needs, deadlines and engagement economics. Work within the Business Unit and across Strategic BU to manage available resources to optimize utilization.
• Assign resources to active requirements as identified; proactively investigate current projects for resources that may be able to be repurposed to meet new requirements on new engagements.
• Ensure appropriate staffing solutions are identified in a timely manner by considering engagement requirements and developmental goals of resources. Negotiate with leaders to shift time or create individual availability in order to meet staffing priorities.
• Monitor available resources, act as primary point of contact for resources available and proactively identify potential assignments with business unit leaders.
• Monitor and facilitate the sharing of resources; network with other resources across professional practices and verticals to address resource needs and/or conflicts, workload re-balancing and optimization opportunities for all resources.
• Maintain CGI-built tools and staffing software regarding relevant client/engagement data, member preferences, skills and competencies etc.
• Work with internal clients to communicate project forecasting, availability and capacity management reporting as needed by the leadership teams, used for the purposes of forecasting hours, tracking utilization and monitoring headcount.
• Review actual and projected utilization, anticipate availability and proactively take action to minimize unassigned time while balancing the workload of all resources. Raise issues identified to business leaders and member relations.
• Participate in orientation, providing details to new hires on the resource management process.
• Proactively identify and address scheduling issues (i.e. high/low utilization, high or low overtime)
• Assist client group in achieving contractor usage targets by proactively monitoring contractor activity, and identifying/implementing alternatives to reduce organization's exposure.
• Lead weekly resourcing calls for each LOB and interface with the talent acquisition teams.
• Periodic travel to various CGI offices and client sites to meet with leaders and members.

Required qualifications to be successful in this role

• Undergraduate degree in business, or related discipline, or equivalent work experience.

• Minimum 5 + years in Resource Management, preferably within a management or consulting firm environment.

• High level of proficiency in MS Excel and a variety of resource management tools for the purposes of creating and interpreting reporting.

• Demonstrated understanding of project resource utilization and optimization.

• Proven experience in “just in time" resource assignment.

Other Attributes:

• Naturally solutions-oriented, a good relationship-builder and empathetic to the needs of clients.

• Strong client focus and well-developed relationship management skills.

• Strong verbal & written communication skills.

• Experienced working in a very fast-paced environment with multiple, and at times, conflicting priorities, and tight deadlines.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.