HM Note: This contract role is remote, and candidates work remotely. Candidates must reside in Ontario, Canada. Candidate resumes must include first and last name, email and telephone contact information.

Description

Deliverables:

• Development of a branch communications plan.
• Lead branch training program .
• Lead annual planning activities.
• Produce high-quality business analysis and strategic materials, including business cases, user stories, program planning documents, audit responses, dashboards, status reports, and executive-ready communications that support Data Centre Operations decision-making and service delivery.

Key Responsibilities:

• Lead and support the development and maintenance of program planning guidance, business cases, audit responses, and Data Centre Operations content.
• Develop communication plans, learning strategies, dashboards, and status reporting.
• Collaborate with stakeholders across the organization to produce business-related materials and support operational and strategic initiatives within Data Centre Operations.

Skills

Experience and Skill Set Requirements

Evaluation Breakdown

1. Business Analyst Skills - 30%

Parameters:

• Oral and written communication skills, interpersonal and consultative skills, and facilitation skills.
• Contribution to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation, and performance criteria for data centre and hosting services.
• Development of Standard Operating Procedures (SOPs).

2. Communications Skills - 20%

Parameters:

• Experience negotiating with business stakeholders on functional design issues and participating in detailed solution design sessions.
• Ability to create and deliver clear, concise, and accurate project status reports, tracking project resources, finances, progress, issues, and risks.

3. Public Sector Experience - 20%

Parameters:

• At least 2+ years of demonstrated experience working within OPS or similar public sector environments, including familiarity with government processes, compliance requirements, and standards.
• Experience as Business Analyst supporting the delivery IT solutions that meet public sector needs, including data centre and hosting services or comparable platforms.

Must Have:

• Contribution to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation, and performance criteria for data centre and hosting services.
• Development of Standard Operating Procedures (SOPs).
• Experience negotiating with business stakeholders on functional design issues and participating in detailed solution design sessions.
• Ability to create and deliver clear, concise, and accurate project status reports, tracking project resources, finances, progress, issues, and risks.
• At least 2+ years of demonstrated experience working within OPS or similar public sector environments, including familiarity with government processes, compliance requirements, and standards.
• Experience as Business Analyst supporting the delivery IT solutions that meet public sector needs, including data centre and hosting services or comparable platforms.