Customer Success Representative and Order Desk
About the role
Customer Success Representative/Order Desk
Woodstock, Ontario- On-site Position
OVERVIEW
Reporting to the Premix Manager, we are seeking a detail-oriented and organized Customer Success Representative to join our Premix team. The ideal candidate will be responsible for processing customer orders, coordinate with logistics and production to ensure on time delivery and to ensure complete customer satisfaction.
YOUR DAY TO DAY
- Processing customer orders in NetSuite. This includes verifying product, quantity, pricing, shipping dates and any other requests
- Coordinate with Logistics and Production to ensure on time delivery
- Ensuring customer satisfaction, coordinate with others pallet returns, delays or customer claims
- Provide excellent customer service while greeting and assisting clients and customers
- Courier duties
- Receiving, shipping and posting mail
- Ordering office supplies
- Running office errands if/when applicable
- Other duties as requested by management.
WHAT YOU BRING:
- High school diploma or equivalent required
- 1–3 years of experience in a customer service environment
- Proficiency in accounting software (e.g., NetSuite, SAP) and/or Microsoft Excel
- Strong attention to detail and accuracy in data entry
- Excellent communication and customer service skills
- Ability to prioritize tasks and work independently in a fast-paced environment
HOW TO APPLY
Qualified applicants can submit a cover letter and resume
Closing date: February 13, 2026.
Please include wage expectations along with application.
Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.
We look forward to hearing from you!
INDHP
About Stubbe's
Stubbe’s is a family-owned-and-operated company that has been in business for over 35 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building solutions using concrete. Stubbe’s aim is to be a one-stop provider for all your concrete construction requirements, whether it is in the agricultural, commercial, or residential market.
Stubbe’s started as a small precast company servicing the agricultural market and has evolved over the past 35 years to become a diversified company that provides a wide range of concrete-related products and services. Stubbe’s has organized those products and services under the following entities:
• Stubbe’s Precast • Stubbe’s Redi-Mix • Stubbe’s Cement
Stubbe’s is known for its forward-thinking solutions, quality and customer service, and offers significant experience and expertise in providing optimal solutions for commercial, industrial, residential, and agricultural structures.
Customer Success Representative and Order Desk
About the role
Customer Success Representative/Order Desk
Woodstock, Ontario- On-site Position
OVERVIEW
Reporting to the Premix Manager, we are seeking a detail-oriented and organized Customer Success Representative to join our Premix team. The ideal candidate will be responsible for processing customer orders, coordinate with logistics and production to ensure on time delivery and to ensure complete customer satisfaction.
YOUR DAY TO DAY
- Processing customer orders in NetSuite. This includes verifying product, quantity, pricing, shipping dates and any other requests
- Coordinate with Logistics and Production to ensure on time delivery
- Ensuring customer satisfaction, coordinate with others pallet returns, delays or customer claims
- Provide excellent customer service while greeting and assisting clients and customers
- Courier duties
- Receiving, shipping and posting mail
- Ordering office supplies
- Running office errands if/when applicable
- Other duties as requested by management.
WHAT YOU BRING:
- High school diploma or equivalent required
- 1–3 years of experience in a customer service environment
- Proficiency in accounting software (e.g., NetSuite, SAP) and/or Microsoft Excel
- Strong attention to detail and accuracy in data entry
- Excellent communication and customer service skills
- Ability to prioritize tasks and work independently in a fast-paced environment
HOW TO APPLY
Qualified applicants can submit a cover letter and resume
Closing date: February 13, 2026.
Please include wage expectations along with application.
Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.
We look forward to hearing from you!
INDHP
About Stubbe's
Stubbe’s is a family-owned-and-operated company that has been in business for over 35 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building solutions using concrete. Stubbe’s aim is to be a one-stop provider for all your concrete construction requirements, whether it is in the agricultural, commercial, or residential market.
Stubbe’s started as a small precast company servicing the agricultural market and has evolved over the past 35 years to become a diversified company that provides a wide range of concrete-related products and services. Stubbe’s has organized those products and services under the following entities:
• Stubbe’s Precast • Stubbe’s Redi-Mix • Stubbe’s Cement
Stubbe’s is known for its forward-thinking solutions, quality and customer service, and offers significant experience and expertise in providing optimal solutions for commercial, industrial, residential, and agricultural structures.