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Operations Administrator

Dexian1 day ago
Hybrid
Edmonton, Alberta, Canada
Mid Level
CONTRACTOR

About the role

Job Title: Operations Support Administrator# 1009353 Location: Edmonton, AB (Hybrid) Duration: 12 months contract (with possibility of extension/conversion)

Summary of the Role The successful candidate will support daily operational activities by processing high volumes of work while meeting established service level agreements (SLAs). The role requires strong attention to detail, sound judgment, and adherence to policies, procedures, and risk controls. The individual will perform data entry, administrative processing, and communicate effectively with internal partners and external solicitors while maintaining accuracy, quality, and reliability.

Typical Day-to-Day Responsibilities · Manage daily work volumes while meeting established service timelines and productivity targets. · Perform accurate data entry and administrative processing activities. · Maintain strong attention to detail and ensure quality control throughout all assigned tasks. · Exercise sound judgment and appropriately escalate issues when required. · Adhere to established policies, procedures, and operational risk controls. · Communicate effectively with internal partners, external solicitors, and team members. · Support daily operational activities while maintaining attendance and reliability. · Utilize basic computer applications and MS Office tools to complete assigned work efficiently. · Contribute to achieving quality, productivity, and SLA objectives.

Required Skills & Qualifications · Post-secondary education. · 3–5 years of overall professional experience. · Data entry experience. · Basic computer skills. · Basic MS Office skills, including Word and Excel. · Strong communication skills. · Quick learner with the ability to adapt to new processes. · Positive attitude and strong teamwork abilities. · Strong attention to detail. · Ability to follow policies, procedures, and risk controls. · Good judgment and ability to escalate issues appropriately. · Reliable attendance and ability to consistently meet service expectations.

Preferred Qualifications · Previous banking experience. · Credit experience. · Bilingual language skills.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status Dexian | Unlock trajectory changing opportunities Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.

About Dexian

IT Services and IT Consulting
1001-5000

Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.

Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.

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