About the role
Axonify is the leading learning and enablement platform, redefining frontline performance and empowering companies to achieve unmatched customer experience (CX), higher sales, improved workplace safety, and lower turnover.
We are an AI-first solution, deeply committed to leveraging technology to solve real-world challenges for frontline teams. Our platform transforms slow, inconsistent, or unscalable work processes by integrating thoughtful AI, brain science, and personalized development. This approach ensures genuine impact, helping over 4 million people in 160+ countries unlock their full potential and achieve next-level performance. Our industry-leading 83% engagement rate demonstrates the power of our SaaS platform, which is built on a robust, future-ready AI foundation emphasizing crystal-clear data, continuous growth, and rigorous quality.
If you thrive on turning challenges into opportunities, believe in the collective power of "we," aren't afraid to innovate with a "Let's try this" attitude, and are ready to help us lead the charge in AI-driven enablement, we want to talk to you. Let's change the game together!
As a Senior Product Designer, you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is on our Product Design team and collaborates closely with Product Management and Development from ideation to launch. As a senior contributor, you will draw on your expertise, UX research, and best practices to help shape the future of our user experience, meticulously crafting valuable solutions that delight our users.
The impact you'll have:
- Understand the problem space: Build on business insights and customer foundations to craft and conduct research to understand user needs, behaviours, pain points, and motivations related to the problem space**.** Collaborate with Product Managers to analyze and synthesize findings and identify the product implications. Craft journey maps, workflows, and other artifacts to articulate research insights and ground cross-functional conversations. Maintain a laser focus on user needs, expectations and evolving markets to build and deliver quality solutions.
- Design solutions: Be involved in all aspects of product development, working closely with product managers, developers, and other teams. Create simple, beautiful, and intuitive user experiences that delight our users and add value to our customers. Observe customers interacting with existing solutions or prototypes to identify areas of friction and uncover usability issues to steer your solutions in the right direction. Contribute to the overall architecture of the platform experience and of our product offerings.
- Help to develop a product and design first culture: Be an advocate for great product experiences across all teams at Axonify. We want everyone to value and understand the role of design. Champion the design tools and processes that help us make good decisions and build impactful products. Contribute to improving processes, increasing team efficiency, improving user experiences, and ensuring excellence in our designs and user experiences. Work transparently with cross-functional partners to foster alignment, share knowledge, and build trust
What you'll bring:
- You are an experienced designer with the ability to execute on all phases of the design process and pragmatically apply the right activities and practices based on project needs and constraints.
- You think in terms of outcomes, research, exploration, learning, and constant iteration, and are great at thinking systemically and simplifying complexity.
- You care about collaboration and ensuring healthy cross-functional collaboration.
- You examine all processes critically and are always thinking of how to improve.
- You are curious about the problems of the frontline workforce and have the grit and determination to solve them.
- You are willing to adopt new practices and have experimented with and/or adopted practices for designing for and with AI.
- You have a fine-tuned balance of accountability for results and customer and user empathy.
- You are comfortable with the evolving needs of a scale-up that is making bold plays in the market to differentiate in frontline environments.
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.
Work location:
At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose.
Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for “Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let’s chat more about our flexible working arrangement!
You will be provided with the tools, resources and support to ensure your success.
The things you’ll enjoy:
An impactful product that gives back to the communities and frontline workers that support our everyday lives.
People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.
Our Perks
Ready to join the team? Here’s what’s next.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers
We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.
We want to remove barriers that may limit you from joining Axonify. Email us at accessibility@axonify.com to let us know how we can provide you with reasonable accommodations through our candidate journey.
About Axonify Inc.
We believe that a great attitude leads to great results, and are looking for people who are bold, tenacious, like to have fun and get it done. We’ve been recognized as a Great Place to Work and we’re proud of the numerous awards won for workplace culture and technology innovation.
We are empathetic and thrive together. We believe in having a variety of voices and diversity of perspectives. And our fierce dedication to leveling each other up is what empowers us to bring our best self to work every day.
About the role
Axonify is the leading learning and enablement platform, redefining frontline performance and empowering companies to achieve unmatched customer experience (CX), higher sales, improved workplace safety, and lower turnover.
We are an AI-first solution, deeply committed to leveraging technology to solve real-world challenges for frontline teams. Our platform transforms slow, inconsistent, or unscalable work processes by integrating thoughtful AI, brain science, and personalized development. This approach ensures genuine impact, helping over 4 million people in 160+ countries unlock their full potential and achieve next-level performance. Our industry-leading 83% engagement rate demonstrates the power of our SaaS platform, which is built on a robust, future-ready AI foundation emphasizing crystal-clear data, continuous growth, and rigorous quality.
If you thrive on turning challenges into opportunities, believe in the collective power of "we," aren't afraid to innovate with a "Let's try this" attitude, and are ready to help us lead the charge in AI-driven enablement, we want to talk to you. Let's change the game together!
As a Senior Product Designer, you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is on our Product Design team and collaborates closely with Product Management and Development from ideation to launch. As a senior contributor, you will draw on your expertise, UX research, and best practices to help shape the future of our user experience, meticulously crafting valuable solutions that delight our users.
The impact you'll have:
- Understand the problem space: Build on business insights and customer foundations to craft and conduct research to understand user needs, behaviours, pain points, and motivations related to the problem space**.** Collaborate with Product Managers to analyze and synthesize findings and identify the product implications. Craft journey maps, workflows, and other artifacts to articulate research insights and ground cross-functional conversations. Maintain a laser focus on user needs, expectations and evolving markets to build and deliver quality solutions.
- Design solutions: Be involved in all aspects of product development, working closely with product managers, developers, and other teams. Create simple, beautiful, and intuitive user experiences that delight our users and add value to our customers. Observe customers interacting with existing solutions or prototypes to identify areas of friction and uncover usability issues to steer your solutions in the right direction. Contribute to the overall architecture of the platform experience and of our product offerings.
- Help to develop a product and design first culture: Be an advocate for great product experiences across all teams at Axonify. We want everyone to value and understand the role of design. Champion the design tools and processes that help us make good decisions and build impactful products. Contribute to improving processes, increasing team efficiency, improving user experiences, and ensuring excellence in our designs and user experiences. Work transparently with cross-functional partners to foster alignment, share knowledge, and build trust
What you'll bring:
- You are an experienced designer with the ability to execute on all phases of the design process and pragmatically apply the right activities and practices based on project needs and constraints.
- You think in terms of outcomes, research, exploration, learning, and constant iteration, and are great at thinking systemically and simplifying complexity.
- You care about collaboration and ensuring healthy cross-functional collaboration.
- You examine all processes critically and are always thinking of how to improve.
- You are curious about the problems of the frontline workforce and have the grit and determination to solve them.
- You are willing to adopt new practices and have experimented with and/or adopted practices for designing for and with AI.
- You have a fine-tuned balance of accountability for results and customer and user empathy.
- You are comfortable with the evolving needs of a scale-up that is making bold plays in the market to differentiate in frontline environments.
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.
Work location:
At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose.
Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for “Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let’s chat more about our flexible working arrangement!
You will be provided with the tools, resources and support to ensure your success.
The things you’ll enjoy:
An impactful product that gives back to the communities and frontline workers that support our everyday lives.
People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.
Our Perks
Ready to join the team? Here’s what’s next.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers
We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.
We want to remove barriers that may limit you from joining Axonify. Email us at accessibility@axonify.com to let us know how we can provide you with reasonable accommodations through our candidate journey.
About Axonify Inc.
We believe that a great attitude leads to great results, and are looking for people who are bold, tenacious, like to have fun and get it done. We’ve been recognized as a Great Place to Work and we’re proud of the numerous awards won for workplace culture and technology innovation.
We are empathetic and thrive together. We believe in having a variety of voices and diversity of perspectives. And our fierce dedication to leveling each other up is what empowers us to bring our best self to work every day.