Top Benefits
About the role
Oticon Medicalabout 14 hours ago
British Columbia
Senior Level
contract
Top Benefits
Competitive salary with annual reviews
Medical, dental, vision, and health benefits
Employee Assistance Program
About the role
About Us Demant is a global market leader in hearing healthcare. We are seeking an energetic hearing healthcare professional to join the Oticon Medical team in Canada. Oticon Medical is a leading innovator in bone-anchored hearing technology, dedicated to improving the lives of individuals with hearing impairments. Our cutting-edge solutions empower hearing care professionals to offer life-changing experiences to their patients.
Purpose of the Position
Oticon Medical is seeking a Clinical Support & Business Development Manager to join our team in Western Canada. In this role, you will quickly become an expert in Oticon Medical implant technology and play a key role in providing ongoing support to professional customers, existing users of bone-anchored hearing systems, and potential implant candidates throughout their bone-anchored hearing journey.
You will also focus on developing new business opportunities within your territory, as well as maintaining and growing existing partnerships. In collaboration with the clinical field trainer and support team, you will be responsible for delivering an exceptional Oticon Medical customer experience—serving both B2B and B2C stakeholders. You will manage the business development pipeline and support the achievement of organizational goals in your territory.
Job Title: Clinical Support & Business Development Manager
Location: Remote in Western Canada
Job Type: Full-Time
Reports To: Director, Oticon Medical Canada
Responsibilities
- Serve as the Oticon Medical representative for Western Canada, building and maintaining strong, long-term relationships with customers, stakeholders, and key opinion leaders.
- Identify, develop, and execute strategic business opportunities aligned with Oticon Medical’s growth objectives to achieve sales targets.
- Manage the business development pipeline, including lead generation, opportunity tracking, and sales forecasting.
- Travel to customer sites to provide clinical and product support, including training, assessments, trials, fittings, and surgical assistance.
- Provide surgical support in the operating room where Oticon Medical products are used.
- Assist in managing complex clinical cases, ensuring both healthcare professionals and patients receive comprehensive support.
- Lead contract negotiations and manage RFP processes with key accounts.
- Develop strategic territory plans and provide recommendations for market expansion and growth opportunities.
- Collaborate with internal teams to execute on territory and company-wide goals.
- Ensure all sales activities in the territory comply with company policies and procedures.
- Provide timely field reports and support business/product planning with market insights.
- Manage and submit sales-related expenses.
- Provide feedback on product performance, market trends, and potential innovations.
- Represent the company at conferences, seminars, workshops, and trade shows.
- Prepare and deliver technical presentations and product demonstrations.
- Meet with potential implant candidates to provide guidance and support in the decision-making process.
- Identify and engage with regional hearing loss and implant patient support organizations across Canada.
- Perform other duties and special projects as assigned.
Who We're Looking For
- Education: Audiology degree required, with a minimum of two years of clinical experience.
- Language: Fluency in English (spoken and written) is required.
- Strong verbal, written, and interpersonal communication skills.
- Highly motivated self-starter and team player, able to work independently.
- Excellent presentation, negotiation, and organizational skills with technical aptitude.
- Comfortable working in a dynamic environment with diverse responsibilities (sales, training, tech support, customer service).
- Commitment to delivering superior customer service.
- Proficient with Microsoft Office applications.
- Able and willing to travel frequently (up to 60%) within the territory, to the USA, and occasionally internationally.
- Professional and courteous demeanor, able to represent the company effectively.
- Access to a personal vehicle and a valid driver’s license.
Preferred Qualifications:
- Experience in medical or surgical device sales and support.
- Experience fitting and troubleshooting hearing aids or hearing implants.
Why Work with Us?
- Competitive salary with annual performance reviews
- Excellent medical benefits, including dental, vision, health, and Employee Assistance Program
- Fitness/exercise spending account
- Group RRSP contributions
- 3 weeks’ vacation
- Dynamic, collaborative work environment
- Career development programs and growth opportunities
- Paid annual professional membership dues
Accommodation
Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
About Oticon Medical
Medical Equipment Manufacturing
1001-5000
Oticon Medical is a global company in implantable hearing solutions. We offer bone anchored hearing systems and cochlear implant hearing solutions to help people overcome different types of hearing loss.
As part of the Demant Group, a global leader in hearing healthcare, with 14,500 people in over 130 countries, we have access to the latest technological advances and insights into hearing care.
Oticon Medical competencies span decades of pioneering experience in hearing implant technology and innovations in sound processing.
We work collaboratively with patients, physicians and hearing care professionals to ensure that every hearing solution we create is designed with users’ needs in mind.
Because we know how much sound matters.
Read here our Social Media Policy implemented in Nice: https://www.oticonmedical.com/fr/about-oticon-medical/social-media-policy-fr-eng
About Oticon
Oticon – Life-changing technology
Oticon is among the three largest companies worldwide within the hearing solutions business. As technology leaders of the industry, we constantly strive towards our vision: a world where hearing loss is no limitation. We challenge conventions and push the limits of technology to change the lives of people with hearing loss.
Oticon is a global company with headquarters in Denmark and is part of the Demant Group with more than 18,500 employees and revenue of over DKK 18 billion. Our hearing aids are available in more than 100 countries worldwide.
At Oticon, we are always looking for people with talent, passion and integrity to help us push the boundaries of technology even further so we can empower people in need of hearing support.
For information on our privacy policy, please visit: https://www.oticon.global/about/oticon/privacy-policy-social-media
Top Benefits
About the role
Oticon Medicalabout 14 hours ago
British Columbia
Senior Level
contract
Top Benefits
Competitive salary with annual reviews
Medical, dental, vision, and health benefits
Employee Assistance Program
About the role
About Us Demant is a global market leader in hearing healthcare. We are seeking an energetic hearing healthcare professional to join the Oticon Medical team in Canada. Oticon Medical is a leading innovator in bone-anchored hearing technology, dedicated to improving the lives of individuals with hearing impairments. Our cutting-edge solutions empower hearing care professionals to offer life-changing experiences to their patients.
Purpose of the Position
Oticon Medical is seeking a Clinical Support & Business Development Manager to join our team in Western Canada. In this role, you will quickly become an expert in Oticon Medical implant technology and play a key role in providing ongoing support to professional customers, existing users of bone-anchored hearing systems, and potential implant candidates throughout their bone-anchored hearing journey.
You will also focus on developing new business opportunities within your territory, as well as maintaining and growing existing partnerships. In collaboration with the clinical field trainer and support team, you will be responsible for delivering an exceptional Oticon Medical customer experience—serving both B2B and B2C stakeholders. You will manage the business development pipeline and support the achievement of organizational goals in your territory.
Job Title: Clinical Support & Business Development Manager
Location: Remote in Western Canada
Job Type: Full-Time
Reports To: Director, Oticon Medical Canada
Responsibilities
- Serve as the Oticon Medical representative for Western Canada, building and maintaining strong, long-term relationships with customers, stakeholders, and key opinion leaders.
- Identify, develop, and execute strategic business opportunities aligned with Oticon Medical’s growth objectives to achieve sales targets.
- Manage the business development pipeline, including lead generation, opportunity tracking, and sales forecasting.
- Travel to customer sites to provide clinical and product support, including training, assessments, trials, fittings, and surgical assistance.
- Provide surgical support in the operating room where Oticon Medical products are used.
- Assist in managing complex clinical cases, ensuring both healthcare professionals and patients receive comprehensive support.
- Lead contract negotiations and manage RFP processes with key accounts.
- Develop strategic territory plans and provide recommendations for market expansion and growth opportunities.
- Collaborate with internal teams to execute on territory and company-wide goals.
- Ensure all sales activities in the territory comply with company policies and procedures.
- Provide timely field reports and support business/product planning with market insights.
- Manage and submit sales-related expenses.
- Provide feedback on product performance, market trends, and potential innovations.
- Represent the company at conferences, seminars, workshops, and trade shows.
- Prepare and deliver technical presentations and product demonstrations.
- Meet with potential implant candidates to provide guidance and support in the decision-making process.
- Identify and engage with regional hearing loss and implant patient support organizations across Canada.
- Perform other duties and special projects as assigned.
Who We're Looking For
- Education: Audiology degree required, with a minimum of two years of clinical experience.
- Language: Fluency in English (spoken and written) is required.
- Strong verbal, written, and interpersonal communication skills.
- Highly motivated self-starter and team player, able to work independently.
- Excellent presentation, negotiation, and organizational skills with technical aptitude.
- Comfortable working in a dynamic environment with diverse responsibilities (sales, training, tech support, customer service).
- Commitment to delivering superior customer service.
- Proficient with Microsoft Office applications.
- Able and willing to travel frequently (up to 60%) within the territory, to the USA, and occasionally internationally.
- Professional and courteous demeanor, able to represent the company effectively.
- Access to a personal vehicle and a valid driver’s license.
Preferred Qualifications:
- Experience in medical or surgical device sales and support.
- Experience fitting and troubleshooting hearing aids or hearing implants.
Why Work with Us?
- Competitive salary with annual performance reviews
- Excellent medical benefits, including dental, vision, health, and Employee Assistance Program
- Fitness/exercise spending account
- Group RRSP contributions
- 3 weeks’ vacation
- Dynamic, collaborative work environment
- Career development programs and growth opportunities
- Paid annual professional membership dues
Accommodation
Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
About Oticon Medical
Medical Equipment Manufacturing
1001-5000
Oticon Medical is a global company in implantable hearing solutions. We offer bone anchored hearing systems and cochlear implant hearing solutions to help people overcome different types of hearing loss.
As part of the Demant Group, a global leader in hearing healthcare, with 14,500 people in over 130 countries, we have access to the latest technological advances and insights into hearing care.
Oticon Medical competencies span decades of pioneering experience in hearing implant technology and innovations in sound processing.
We work collaboratively with patients, physicians and hearing care professionals to ensure that every hearing solution we create is designed with users’ needs in mind.
Because we know how much sound matters.
Read here our Social Media Policy implemented in Nice: https://www.oticonmedical.com/fr/about-oticon-medical/social-media-policy-fr-eng
About Oticon
Oticon – Life-changing technology
Oticon is among the three largest companies worldwide within the hearing solutions business. As technology leaders of the industry, we constantly strive towards our vision: a world where hearing loss is no limitation. We challenge conventions and push the limits of technology to change the lives of people with hearing loss.
Oticon is a global company with headquarters in Denmark and is part of the Demant Group with more than 18,500 employees and revenue of over DKK 18 billion. Our hearing aids are available in more than 100 countries worldwide.
At Oticon, we are always looking for people with talent, passion and integrity to help us push the boundaries of technology even further so we can empower people in need of hearing support.
For information on our privacy policy, please visit: https://www.oticon.global/about/oticon/privacy-policy-social-media