Job Description:

About the Role

Role Summary:

The Outreach Supervisor is responsible for supervising and supporting massage therapy students during their off-site clinical placements at community outreach locations. This role ensures that students deliver safe, ethical, and professional treatments, adhere to program expectations, and represent the institution in a positive manner. The Outreach Supervisor requires strong observational, communication, and evaluative skills, along with the ability to liaise between the outreach site, students, and the academic team.

Key Responsibilities:

• Student Supervision and Professional Oversight:

  • Observe students during clinical practice at off-site outreach locations to ensure application of proper techniques, demonstration of professional conduct, and adherence to safety protocols.
  • Provide real-time guidance and support as students work with clients, helping to develop their confidence, competence, and clinical judgment.
  • Intervene when necessary to ensure client safety and uphold ethical and professional standards.

• Performance Observation and Feedback:

  • Assess student performance through structured observation, using established rubrics or evaluation tools.
  • Deliver timely, constructive, and respectful feedback to support students' practical and professional development.
  • Identify strengths and areas for improvement, and communicate them clearly to students and the Outreach Instructor.

• Site Coordination and Representation:

  • Serve as the on-site representative of the massage therapy program, ensuring professional standards are upheld throughout the outreach experience.
  • Liaise with site staff, clients, and host organizations to maintain a positive, respectful, and organized presence at the outreach location.
  • Monitor student-client interactions to ensure a safe, inclusive, and ethical clinical environment.

• Equipment and Setup Oversight:

  • Confirm that students correctly set up, use, and sanitize massage tables, supplies, and equipment in accordance with program protocols.
  • Report any site-specific equipment issues or malfunctions or supply shortages to the administrative team in a timely manner.

• Documentation and Reporting:

  • Complete observation notes, evaluation forms, incident reports, and attendance records in a timely and accurate manner.
  • Provide regular updates to the Outreach Instructor regarding student performance, site conditions, and any concerns or feedback from the outreach setting.

• Program Compliance and Student Support:

  • Ensure student compliance with institutional policies, hygiene and safety protocols, and client confidentiality requirements.
  • Promote professional communication, cultural sensitivity, and ethical behavior in line with the values of the program and the massage therapy profession.
  • Act as a mentor and role model, encouraging accountability, self-reflection, and continuous improvement.

• Collaboration and Communication:

  • Participate in instructor or supervisor meetings and training sessions as required.
  • Maintain open lines of communication with the instructional team to ensure continuity between classroom learning and outreach application.
  • Escalate serious performance issues or misconduct to the appropriate faculty or administrative contact for follow-up.

Qualifications

• Post-secondary credential in massage therapy.

• Minimum of two years work experience in the topic in which they are teaching.

• Minimum of two years as a practicing massage therapist in good standing with a recognized Provincial Association or Regulatory College.

• Proficient understanding of the Inter-Jurisdictional Practice Competencies and Performance Indicators for Massage Therapists at Entry-to-Practice.

• Demonstrated understanding of adult learning principles and the ability to apply them effectively in instructional settings

• Excellent communication skills

• Experience with accreditation

• Instructional experience in an adult education environment is an asset

• Strong organizational and time management skills

• Self-motivated and self-directed

• Proficiency with Google Workspace

• Proficiency with the D2L learning management system is an asset

Closing Date: December 3, 2025

A cover letter and resume should be submitted as part of your application in .pdf format. Please title your .pdf document as follows: [Last Name], [Requisition Number] [Title of Contents].pdf (ex. Smith, X00000, Curriculum Vitae.pdf).