Production Support Analyst - Capital Markets - Salesforce Certification is mandatory
About the role
Production Support Analyst - Capital Markets - Salesforce Certification is mandatory Toronto, ON ( Hybrid)- 4 Days a week Onsite Fulltime Hire
- 3+ years of Banking experienc e- 7+ years of work experience with 24x7 Production Suppor t- 2+ years of work experience with Python (Programming Language )- 4+ years of work experience with ITI LSalesforce Certification is Mandator
y The Ro leResponsibilitie s:Provide ongoing support and maintenance for capital markets trading and risk system s.Collaborate with cross-functional teams to ensure system stability, performance, and continuous improvemen t.Automate routine tasks through scripting (Python, PERL, etc.) to improve efficienc y.Manage and troubleshoot Linux, Windows, and SQL database environment s.Document processes, issues, and user stories using Confluence and Jir a.Manage incident, problem, and change requests following ITIL principle s.Quickly learn and become SME for new applications, providing training to user s.Monitor application performance and build proactive alerts using tools like ITRS Geneos, AppDynamics, Dynatrac e.Support CI/CD pipelines and automation using tools like Github, Nexus, Jenkins, and Ansibl e.Coordinate with stakeholders to ensure project deliverables are me
t.
Requiremen
ts:Must be extremely hands-on, detail-oriented, assertive, and proacti ve.Proven experience supporting large-scale, enterprise-wide, global trading and risk platfor ms.Strong scripting skills (Python, PERL, etc .).Solid understanding of Linux, Windows, SQL, and database concep ts.Excellent organization, communication, and interpersonal skil ls.Ability to adapt and thrive in a fast-paced environme nt.Bachelor of Science degree or equivale nt.Knowledge of Capital Markets and sales lifecycle is a pl us.Experience with ITIL, incident/problem/change manageme nt.Disciplined in documenting procedures and issu
es.
Preferred ski
lls:Experience with batch scheduling platforms like BMC Control M, Autosys, Ti dal.Building application monitoring tools using ITRS Geneos, AppDynamics, Dynatr ace.Experience with CI/CD, MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Docker, Kuberne
tes.
Not the right fit? Search for Production Support Analyst jobs in Toronto, Ontario, Canada
About Q1 Technologies, Inc.
Q1 is a professional organization that delivers quality products and services. Q1 specializes in Software Development, Business Consulting and Technology Integration. We provide end-to-end integrated solutions that include professional services, functional and technical support and ongoing maintenance using our on-site, off-site and off-shore resources. We offer a comprehensive range of managed services for enterprise business and technology solutions with a team of highly experienced professionals. Q1 is also a Value Added Reseller of Hardware and Software products for our partners including IBM, HP, Cisco, Lenovo, Riverbed, Oracle, Microsoft, Symantec, Lexmark and several others.
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Production Support Analyst - Capital Markets - Salesforce Certification is mandatory
About the role
Production Support Analyst - Capital Markets - Salesforce Certification is mandatory Toronto, ON ( Hybrid)- 4 Days a week Onsite Fulltime Hire
- 3+ years of Banking experienc e- 7+ years of work experience with 24x7 Production Suppor t- 2+ years of work experience with Python (Programming Language )- 4+ years of work experience with ITI LSalesforce Certification is Mandator
y The Ro leResponsibilitie s:Provide ongoing support and maintenance for capital markets trading and risk system s.Collaborate with cross-functional teams to ensure system stability, performance, and continuous improvemen t.Automate routine tasks through scripting (Python, PERL, etc.) to improve efficienc y.Manage and troubleshoot Linux, Windows, and SQL database environment s.Document processes, issues, and user stories using Confluence and Jir a.Manage incident, problem, and change requests following ITIL principle s.Quickly learn and become SME for new applications, providing training to user s.Monitor application performance and build proactive alerts using tools like ITRS Geneos, AppDynamics, Dynatrac e.Support CI/CD pipelines and automation using tools like Github, Nexus, Jenkins, and Ansibl e.Coordinate with stakeholders to ensure project deliverables are me
t.
Requiremen
ts:Must be extremely hands-on, detail-oriented, assertive, and proacti ve.Proven experience supporting large-scale, enterprise-wide, global trading and risk platfor ms.Strong scripting skills (Python, PERL, etc .).Solid understanding of Linux, Windows, SQL, and database concep ts.Excellent organization, communication, and interpersonal skil ls.Ability to adapt and thrive in a fast-paced environme nt.Bachelor of Science degree or equivale nt.Knowledge of Capital Markets and sales lifecycle is a pl us.Experience with ITIL, incident/problem/change manageme nt.Disciplined in documenting procedures and issu
es.
Preferred ski
lls:Experience with batch scheduling platforms like BMC Control M, Autosys, Ti dal.Building application monitoring tools using ITRS Geneos, AppDynamics, Dynatr ace.Experience with CI/CD, MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Docker, Kuberne
tes.
Not the right fit? Search for Production Support Analyst jobs in Toronto, Ontario, Canada
About Q1 Technologies, Inc.
Q1 is a professional organization that delivers quality products and services. Q1 specializes in Software Development, Business Consulting and Technology Integration. We provide end-to-end integrated solutions that include professional services, functional and technical support and ongoing maintenance using our on-site, off-site and off-shore resources. We offer a comprehensive range of managed services for enterprise business and technology solutions with a team of highly experienced professionals. Q1 is also a Value Added Reseller of Hardware and Software products for our partners including IBM, HP, Cisco, Lenovo, Riverbed, Oracle, Microsoft, Symantec, Lexmark and several others.