Top Benefits
About the role
Company: Finning Canada
Number of Openings: 1
Worker Type: Permanent
Position Overview: Join Finning and help maximize customer fleet productivity while driving product support growth. This position offers:
- Opportunities to build long-term strategic relationships with major mining customers.
- A collaborative environment focused on operational excellence and customer success.
- Career progression and professional development opportunities.
- A competitive wage and comprehensive benefits package.
As a Mining Product Support Representative, you’ll increase Finning’s parts and service market share by developing profitable product support solutions. You’ll monitor trends, resolve equipment issues, and provide accurate forecasts to ensure customer satisfaction and operational efficiency.
Job Description:
- Conduct undercarriage measurements and manage CSA agreements.
- Monitor trends, analyze data, and provide quality reporting to resolve equipment and product issues.
- Implement Product Improvement Programs (PIP) and coordinate warranty or policy claims.
- Prepare accurate equipment and service forecasts, including component forecasting, pricing, and estimates.
- Maintain detailed call reports and customer information to support strategic planning.
Day-to-Day Activities:
- Perform site visits and undercarriage inspections.
- Collaborate with supplier partners to troubleshoot and resolve product issues.
- Develop and maintain long-term strategic relationships with major accounts.
- Prepare and deliver accurate forecasts and reports.
- Mentor and support Product Support Sales Representatives and Customer Sales Support interns.
Requirements:
- Minimum 5 years of sales experience managing whole accounts.
- Automotive or heavy equipment experience, or proven mechanical knowledge.
- Strong parts and service background with business acumen.
- Excellent communication, presentation, and organizational skills.
- Ability to adhere to safety procedures and work effectively in a team environment.
Important:
- Based out of our Fort McKay location in Fort McMurray.
- Permanent, full-time role.
- Monday–Friday, 5x2 schedule.
If you’re passionate about driving operational excellence and building strong customer relationships, apply today! Join a dynamic, inclusive environment where your expertise is valued and your growth is supported.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
Top Benefits
About the role
Company: Finning Canada
Number of Openings: 1
Worker Type: Permanent
Position Overview: Join Finning and help maximize customer fleet productivity while driving product support growth. This position offers:
- Opportunities to build long-term strategic relationships with major mining customers.
- A collaborative environment focused on operational excellence and customer success.
- Career progression and professional development opportunities.
- A competitive wage and comprehensive benefits package.
As a Mining Product Support Representative, you’ll increase Finning’s parts and service market share by developing profitable product support solutions. You’ll monitor trends, resolve equipment issues, and provide accurate forecasts to ensure customer satisfaction and operational efficiency.
Job Description:
- Conduct undercarriage measurements and manage CSA agreements.
- Monitor trends, analyze data, and provide quality reporting to resolve equipment and product issues.
- Implement Product Improvement Programs (PIP) and coordinate warranty or policy claims.
- Prepare accurate equipment and service forecasts, including component forecasting, pricing, and estimates.
- Maintain detailed call reports and customer information to support strategic planning.
Day-to-Day Activities:
- Perform site visits and undercarriage inspections.
- Collaborate with supplier partners to troubleshoot and resolve product issues.
- Develop and maintain long-term strategic relationships with major accounts.
- Prepare and deliver accurate forecasts and reports.
- Mentor and support Product Support Sales Representatives and Customer Sales Support interns.
Requirements:
- Minimum 5 years of sales experience managing whole accounts.
- Automotive or heavy equipment experience, or proven mechanical knowledge.
- Strong parts and service background with business acumen.
- Excellent communication, presentation, and organizational skills.
- Ability to adhere to safety procedures and work effectively in a team environment.
Important:
- Based out of our Fort McKay location in Fort McMurray.
- Permanent, full-time role.
- Monday–Friday, 5x2 schedule.
If you’re passionate about driving operational excellence and building strong customer relationships, apply today! Join a dynamic, inclusive environment where your expertise is valued and your growth is supported.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.