Top Benefits
About the role
Department: Student Housing and Residence Life
Position supervisor: Associate Director, Residence Life and Education
Contract length: January 1, 2026 to June 1, 2026
Hours of work per week: 36.25* (*participates in an on-call rotation)
Position type: MAC, term
Rate of pay: C41
About Toronto Metropolitan University (formerly Ryerson University)
At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.
Toronto Metropolitan University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.
As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018.
About the program/department/team
TMU Housing & Residence Life maintains an extensive Residence Life program. It is the hope of the Residence Life program to support students in all aspects of their lives while living in Residence. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.
The opportunity
As a key member of the Residence Management Team, the Residence Life Manager will oversee the development and delivery of residence life and education programs and activities conducted by Residence Advisors, under the direction of the Associate Director. The successful candidate will manage Residence Advisor (RA), Community Leader (CL), and Graduate Advisor (GA) hiring, training, performance and development. They will engage with campus stakeholders on the development and implementation of programs and activities to ensure residence specific initiatives occur to build strong residence communities. Additionally, the successful candidate will manage residence community crisis situations, ensuring prompt response and necessary escalations, while on site and during on-call rotation.
This position requires the incumbent to live in residence, and directly manages a group of live-in student staff members.
Compensation includes the use of a two-bedroom apartment within residence and additional pay for on-call (see MAC and Non-Union Premium Pay Schedule). This is a contract position with an end date of June 1, 2026.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
-
Successful completion of a post-secondary degree in a related field.
-
A minimum of 2 years of experience developing and troubleshooting residence programs for housing students, coordinating activities, planning events in an educational setting.
-
Experience supervising student staff within a post-secondary residence setting, preferably in a unionized environment.
-
Experience responding to emergencies, crises and/or students in distress.
-
Experience supervising staff in a unionized environment.
-
Knowledge of student development theories and/or adult learning theories in order to develop and troubleshoot residence programs.
-
Knowledge of and understanding about student demographics and student needs related to students accessing and persisting in postsecondary education in a Canadian setting.
-
Skills in project management, prioritization, and managing multiple projects.
-
Advanced critical thinking skills and adaptability to coordinate and participate in managing a 24/7 environment.
-
Skills in budgeting and forecasting related to program development and implementation.
-
Strong oral and written communication skills; strong interpersonal skills and the ability to build relationships and deal with conflict;
-
Strong attention to detail and time management skills;
-
Ability to work in a team or independently.
-
Certification(s) in mental health intervention (including but not limited to Mental Health First Aid, Applied Suicide Skills Intervention Training) is required.
-
The successful candidate will be required to satisfactorily complete a Criminal Reference Check.
-
This position requires the incumbent to live and work in an assigned residence on campus and may occasionally need to deal with difficult students and/or situations.
-
Participate in an On-Call rotation 24 hours per day, 7 days per week.
-
Requirement to live on campus, within residence.
-
Willingness to work frequent irregular hours including weekends and evenings
-
The position requires the employee to perform their duties in person on campus
How to apply
Please send your resume and cover letter before the deadline to Dr. Simon Finn at simon.finn@torontomu.ca with the subject line “Application – Residence Life Manager” with the following:
-
A cover letter that highlights your interest in the position and relevant experience.
-
A current curriculum vitae (CV) detailing your academic background, skills and experience.
Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Toronto Metropolitan University’s commitment to equity, diversity and inclusion
- We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at james13@torontomu.ca.
- Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
- We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process,please reach out to Human Resources:
- Current employees can contact HR by logging into AskHR to submit a request.
- External candidates who do not have TMU login credentials can contact HR by visiting torontomu.ca/human-resources/askhr/.
- All information received in relation to accommodation will be kept confidential.
About Toronto Metropolitan University
Toronto Metropolitan University is located in the heart of Canada's largest city. Its distinctly urban campus features a culture that's innovative and entrepreneurial, a community that's welcoming and inclusive, and a learning environment that's incredibly creative. Our mission is to serve societal need and engage communities both locally and across the globe.
Top Benefits
About the role
Department: Student Housing and Residence Life
Position supervisor: Associate Director, Residence Life and Education
Contract length: January 1, 2026 to June 1, 2026
Hours of work per week: 36.25* (*participates in an on-call rotation)
Position type: MAC, term
Rate of pay: C41
About Toronto Metropolitan University (formerly Ryerson University)
At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.
Toronto Metropolitan University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.
As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018.
About the program/department/team
TMU Housing & Residence Life maintains an extensive Residence Life program. It is the hope of the Residence Life program to support students in all aspects of their lives while living in Residence. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.
The opportunity
As a key member of the Residence Management Team, the Residence Life Manager will oversee the development and delivery of residence life and education programs and activities conducted by Residence Advisors, under the direction of the Associate Director. The successful candidate will manage Residence Advisor (RA), Community Leader (CL), and Graduate Advisor (GA) hiring, training, performance and development. They will engage with campus stakeholders on the development and implementation of programs and activities to ensure residence specific initiatives occur to build strong residence communities. Additionally, the successful candidate will manage residence community crisis situations, ensuring prompt response and necessary escalations, while on site and during on-call rotation.
This position requires the incumbent to live in residence, and directly manages a group of live-in student staff members.
Compensation includes the use of a two-bedroom apartment within residence and additional pay for on-call (see MAC and Non-Union Premium Pay Schedule). This is a contract position with an end date of June 1, 2026.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
-
Successful completion of a post-secondary degree in a related field.
-
A minimum of 2 years of experience developing and troubleshooting residence programs for housing students, coordinating activities, planning events in an educational setting.
-
Experience supervising student staff within a post-secondary residence setting, preferably in a unionized environment.
-
Experience responding to emergencies, crises and/or students in distress.
-
Experience supervising staff in a unionized environment.
-
Knowledge of student development theories and/or adult learning theories in order to develop and troubleshoot residence programs.
-
Knowledge of and understanding about student demographics and student needs related to students accessing and persisting in postsecondary education in a Canadian setting.
-
Skills in project management, prioritization, and managing multiple projects.
-
Advanced critical thinking skills and adaptability to coordinate and participate in managing a 24/7 environment.
-
Skills in budgeting and forecasting related to program development and implementation.
-
Strong oral and written communication skills; strong interpersonal skills and the ability to build relationships and deal with conflict;
-
Strong attention to detail and time management skills;
-
Ability to work in a team or independently.
-
Certification(s) in mental health intervention (including but not limited to Mental Health First Aid, Applied Suicide Skills Intervention Training) is required.
-
The successful candidate will be required to satisfactorily complete a Criminal Reference Check.
-
This position requires the incumbent to live and work in an assigned residence on campus and may occasionally need to deal with difficult students and/or situations.
-
Participate in an On-Call rotation 24 hours per day, 7 days per week.
-
Requirement to live on campus, within residence.
-
Willingness to work frequent irregular hours including weekends and evenings
-
The position requires the employee to perform their duties in person on campus
How to apply
Please send your resume and cover letter before the deadline to Dr. Simon Finn at simon.finn@torontomu.ca with the subject line “Application – Residence Life Manager” with the following:
-
A cover letter that highlights your interest in the position and relevant experience.
-
A current curriculum vitae (CV) detailing your academic background, skills and experience.
Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Toronto Metropolitan University’s commitment to equity, diversity and inclusion
- We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at james13@torontomu.ca.
- Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
- We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process,please reach out to Human Resources:
- Current employees can contact HR by logging into AskHR to submit a request.
- External candidates who do not have TMU login credentials can contact HR by visiting torontomu.ca/human-resources/askhr/.
- All information received in relation to accommodation will be kept confidential.
About Toronto Metropolitan University
Toronto Metropolitan University is located in the heart of Canada's largest city. Its distinctly urban campus features a culture that's innovative and entrepreneurial, a community that's welcoming and inclusive, and a learning environment that's incredibly creative. Our mission is to serve societal need and engage communities both locally and across the globe.