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Business Analyst

Hybrid
Toronto, ON
Mid Level
full_time

Top Benefits

Paid time off policies
401(k)/RRSP match
Medical, dental, and vision coverage

About the role

CSC Generation is the AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis—our operating platform unifying a Data Fabric, Automation Engine, proprietary tools, and shared services—to modernize operations, elevate customer experience, and expand margins.

With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and more—premier home and outdoor banners that double as real-world innovation hubs. CSC Generation continues to grow through M&A, revitalizing companies with strong brand recognition and loyal customers.

The Business Analyst serves as a key partner in translating business needs into data-driven insights. This role supports multiple teams—including Buying, Finance, E-commerce, and Marketing—through report development, data analysis, and process improvement. The analyst will collaborate across functions to deliver accurate and actionable insights that enhance decision-making and operational efficiency.

What you get to do every day:

  • Develop and validate queries, detect data issues, and generate reports to support business teams.
  • Provide financial data support, including invoice reconciliation and demand/shipping performance reporting.
  • Build and maintain dashboards and reporting tools for real-time business performance monitoring.
  • Conduct analyses to support marketing campaigns, customer behavior insights, and loyalty program evaluations.
  • Collaborate with data engineering to enhance datasets, data pipelines, and system integrations.
  • Design and automate reporting processes using Python, SQL, and BI tools.
  • Address cross-functional data requests and deliver on special projects such as vendor performance, SKU analysis, and event sales reporting.
  • Analyze and track email marketing performance and customer acquisition strategies.

What you bring to the role:

  • Strong proficiency in SQL and Python
  • Hands-on experience building and maintaining dashboards and reports (Looker Studio, QuickSight, Excel).
  • Practical skills in automation and ETL processes, including n8n and AWS Glue.
  • Familiarity with e-commerce operations and analytics platforms, especially GA4 (Google Analytics 4) and cloud data warehouses (BigQuery).
  • Excellent communication skills, with a focus on data quality, maintainability, and cross-functional collaboration.

What’s in it for you? Joining CSC Generation isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:

  • Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
  • **AI-First Skill Building:**Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
  • **Accelerated Career Path:**High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
  • **Competitive benefits:**Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies

What our interview process looks like:

  • \uD83D\uDCDEStep 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce CSC.
  • \uD83E\uDDE0**Step 2:**You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.
  • \uD83D\uDCAC**Step 3:**Participate in deep-dive interviews with CSC leadership focused on your experience, product mindset, and operational thinking.
  • \uD83D\uDCE9Step 4: Offer. We’ll move fast for the right candidate.

Our preference is for candidates who reside near our hub in Toronto, Ontario.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

About CSC Generation

Venture Capital and Private Equity Principals
501-1000

We are CSC Generation. We acquire and transform retailers into high performing, digital first consumer-centric businesses. As of May 2023, we have nine brands that are part of the CSC family. We expect to keep growing and adding more companies to our portfolio.

Often, our retailers have a strong brand recognition and customer following but have run into financial difficulties. Our mission is to transform them into high performing, digital first, consumer centric businesses.

We stand out from the rest of the retail industry with our strong marketing intelligence, supply chain and distribution channels, outstanding customer support and experience in brick-and-mortar stores, online and catalog sales.