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Director of Food Services

Kitchener, ON
Senior Level
Full-Time

Top Benefits

Employer Paid Benefits
Employer Matched RPP
Employee Wellness Program

About the role

WHO ARE WE?

peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. We are thrilled to be named one of Canada’s Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.

WHAT WE OFFER

  • Employer Paid Benefits
  • Employer Matched RPP
  • Employee Wellness Program
  • Education Assistance Program

THE ROLE

As a member of the peopleCare management team, the Director of Food Services manages all aspects of the Food Services department within the facility to meet the needs of residents. This position is responsible for achieving high standards of quality service in accordance with legislative requirements and peopleCare policies and procedures.

**Reports to:**Executive Director

RESPONSIBILITIES

  • Participates in the hiring, training, and orientation process of the Food Services department.
  • Responsible for all workforce management-related tasks for the Food Services department (scheduling, timecard authorization, performance management, attendance management, etc.).
  • Controls the operational department budgets and manages other financial-related tasks.
  • Ensures compliance with all provincial/long-term care regulations and established peopleCare requirements.
  • Conducts daily inspections of the department to identify/resolve any potential hazards or problems.
  • Participates as a member of the interdisciplinary team in the development and evaluation of Resident care plans and attending Resident Care Conferences.
  • Attends Resident Council and Family Council when invited.
  • Assists in Union matters related to grievance procedures, labour relations management, and contract negotiations, when necessary.
  • Works with Food Services team, Dietitian, residents, and their families to ensure resident dietary needs are met.
  • Responsible for full-cycle maintenance process (determining scope of work, sourcing a contactor, ensuring contract is paid).
  • Ensures the department maintains the Home in a clean and sanitary fashion.
  • Participates in committee meetings such as Infection Control, Quality Management, Occupational Health and Safety as required.
  • Maintains all required records in accordance with policies, procedures, and legislative requirements.
  • Other duties as required.

EDUCATION AND EXPERIENCE

  • 5 years progressive related experience
  • Successful completion of an accredited program as a Food Service Supervisor/Nutrition Manager.
  • Holds current membership in the Canadian Society of Nutrition Management - CSNM.
  • Proven supervisory experience in a unionized long term care setting.
  • Must be knowledgeable of nutritional needs of the residents in an LTC home.
  • Must demonstrate a creative flair for menu planning, preparation, and presentation.
  • Must be knowledgeable of the Ontario Food Premises Regulation, Food Safety Code of Practice and Canada's Food Guide to Healthy Eating, CCHSA/ORCA, Ontario's Long Term Care Home Program manual, and OH&S Act and regulations, and have knowledge of the inspection protocol process.

peopleCare is committed to providing and arranging accommodation to candidates upon request.

Thank you for your interest in working with us!

About peopleCare Communities

Hospitals and Health Care
1001-5000

peopleCare Communities is a leading operator of senior living communities in southwestern Ontario, with strong family values and a long history of service. Together with our compassionate and dedicated employees, we are working towards our vision to change the world of senior living by creating vibrant communities of care that deliver clinical best practices, engaging programs and integrated services that meet seniors' changing needs.

Along with our owned and managed long-term care homes, in 2017 peopleCare opened Oakcrossing Retirement Home in London, Ontario. This beautiful facility is part of our innovative "community of care" model that supports couples, families and friends to live and age together by offering a range of services and housing options in one location.

Our exciting plans for the future involve new builds and expansion projects, including in many communities we already call home. We are also focused on sharing our leading-practice quality and operational systems with our partners in the health sector through our expert long-term care management consulting services.

peopleCare's innovation and industry leadership has earned Accreditation Canada – Exemplary Status, Canada's Best Managed Companies designation for the sixth straight year, North America's Most Engaged Workplaces Award, and an Innovation Award research grant from the Health Technology Fund. Our trailblazing Clinical Pharmacy Model, a first in the Canadian long-term care environment, also recently won the Quality Improvement and Innovation Award from the Ontario Long-Term Care Association.

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