Grow with us

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.

Research & Development (R&D) is at the heart of our business with approximately 26,000 employees. Ericsson engineers, researchers and scientists around the world are working on what’s next big thing with technology in focus. With more than 60,000 granted patents, we have one of the strongest intellectual property rights portfolios in the industry.

To monetize new and different services for consumers and across industry verticals to serve enterprises. Telecom Business & Operations Support Systems (BOS) must be more agile, flexible, robust, and resilient. Telecom BSS/OSS architecture is evolving to support superior 5G customer experience. Digitalization is critical, as is the journey to cloud is enabling CSPs to fully monetize business, technical and operational investments.

We in the Product Development Unit (PDU) Orchestration are at the fore front of this transformation with our offering. This position is part of the leadership team that would lead PDU Orchestration into the next phase of evolution.

Description of the role

As Head of Development Group Customer and Partner Engagement (CPE) within SA BOS Engineering Unit PDU Orchestration, you will be leading a group of highly talented team expert in their domain area. As leader of the development centre, you would be responsible for software development from design to release to support and maintenance of Ericsson Catalogue Manager (ECM), Ericsson Order Care (EOC), and Ericsson Digital Experience (DXP). You also will be responsible of microservices sub systems toward ESOA Product releases.

The three-core responsibility you would carry are:

• Operative accountability: On Time with Quality delivery. Modularize & simplify development. Transform how we operate with accountability & information as deep in organization with vision & strategy driven with you
• People accountability: Lead the organization for building leaders for today and tomorrow with focus on skills, interest & opportunity
• Strategic accountability: uplift the organization for critical skills in Cloud, Security, SWDP, Security, AI/ML. Drive the focus on R in R&D with technology leadership.

You would be part of the PDU Orchestration leadership, reporting to the Head of PDU Orchestration, leading a global organization.

As a senior leader and a member of the Leadership Team, the successful candidate will need to demonstrate a strong ability to innovate, collaborate, be result-oriented and a problem-solver in a highly fast-paced organization.

To secure business profitability and technology leadership, the candidate will show courage to lead change. Change management and communicative leadership skills will be key to success.

Join our Team

Qualifications

• Be a role model for team by demonstrating high integrity with a strong focus on compliance and can foster a speak-up culture.
• Experience from multi-cultural, cross-geography and distributed development
• Rich experience in global leadership in R&D organization, leading transformation
• Demonstrate courageous leadership skills as well as curiosity and willingness to challenge the status quo
• Demonstrate inclusive leadership style with experience of matrix organization
• Can balance the constantly conflicted priorities and manage stakeholder expectations

To be successful in the role

• You are driven by passion; willing to groom into this role
• Exceptional skills in verbal and written communication
• Excellent in time management and master of executing to a plan
• Expert of collaboration and cooperation; making people work together cross teams
• Great abilities to present and adapt material to the intended audience, e.g., bridge and adapt technical insights from within the project to senior management
• A great interest to coach and make people perform at their best
• We work in a global environment which means that good English skills is a must
• Strong change management drive capabilities and experiences
• Proven ability to drive team engagements and act in a time sensitive environment
• Ability to take tough decisions under pressure
• Have the passion to win and a positive attitude

Good to have but not limiting

• Master’s or Bachelor´s Degree related to Software Engineering or Business administration or similar experience.
• A minimum of 5+ years in People Leadership in global setup in product development organization within SA BOS span
• Background in Business Support Systems domain and related software technologies would be important

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 2 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost of the Deluxe medical and dental plan coverages for themselves and eligible covered dependents.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, 3-5 personal days (depending on role), 10 holidays, 1 volunteer day, and unlimited sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.