Business Performance Analyst
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Business Performance Analyst, you will work independently within a cross-divisional setting to support, monitor and analyze senior-level, proactive relationships with various entities that are crucial to the utility service's operations and strategic goals for water, wastewater and stormwater services. You will provide reports, analysis, research, and recommendations for various levels within the organization, for senior leadership and for subject matter experts working on external water and watershed relationships and collaborations. Primary duties include:
- Maintain external relationships management contact records, risk register, and interested party profiles.
- Advance how the Water Utility monitors external influences and opportunities.
- Report on operational, financial and interests data to various parties (including Utility Leadership and Council) and to networks outside of the City.
- Review and analyze external business performance trends to support evolving data-driven decision making and to monitor external risk to service delivery, including connecting across groups, data systems and data sets to support analytics and data improvement.
- Provide analytical and external party expertise and support on key projects that often span multiple divisions and services.
- Coordinate project management and process improvement for initiatives that have a strong data, analytic, financial or systems focus.
Qualifications
- A degree in Business, Data science, Computer Science, or other related disciplines and at least 3 years of related experience.
- Experience must include working with business analytics using various business intelligence (BI) tools, data visualization and reporting, data retrieval and analysis using Excel, Structured Query Language (SQL), Access, SAP Business Objects and other data management systems.
- Experience using Power BI to create interactive and coherent insights (data models, data visualization) and experience with descriptive analytics including trending, linear regression, and analysis of variance would be an asset.
- Understanding of how to perform geospatial data queries, and experience with best practices in both data quality and data integrity (including data collection, storage, cleaning) is an asset.
- Must be a team player with well-developed communication and relationship building skills, as well as being able to work independently while maintaining a strong attention to detail.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Workstyle
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Union: CUPE Local 38
Business Unit: Climate and Environment
Position Type: 1 Temporary (up to 18 months), 1 Permanent
Location: 625 25 Avenue SE
Compensation: Pay Grade 10 $44.01 - 58.82 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: April 13, 2026
Job ID #: 313952
Not the right fit? Search for Business Performance Analyst jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
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Business Performance Analyst
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Business Performance Analyst, you will work independently within a cross-divisional setting to support, monitor and analyze senior-level, proactive relationships with various entities that are crucial to the utility service's operations and strategic goals for water, wastewater and stormwater services. You will provide reports, analysis, research, and recommendations for various levels within the organization, for senior leadership and for subject matter experts working on external water and watershed relationships and collaborations. Primary duties include:
- Maintain external relationships management contact records, risk register, and interested party profiles.
- Advance how the Water Utility monitors external influences and opportunities.
- Report on operational, financial and interests data to various parties (including Utility Leadership and Council) and to networks outside of the City.
- Review and analyze external business performance trends to support evolving data-driven decision making and to monitor external risk to service delivery, including connecting across groups, data systems and data sets to support analytics and data improvement.
- Provide analytical and external party expertise and support on key projects that often span multiple divisions and services.
- Coordinate project management and process improvement for initiatives that have a strong data, analytic, financial or systems focus.
Qualifications
- A degree in Business, Data science, Computer Science, or other related disciplines and at least 3 years of related experience.
- Experience must include working with business analytics using various business intelligence (BI) tools, data visualization and reporting, data retrieval and analysis using Excel, Structured Query Language (SQL), Access, SAP Business Objects and other data management systems.
- Experience using Power BI to create interactive and coherent insights (data models, data visualization) and experience with descriptive analytics including trending, linear regression, and analysis of variance would be an asset.
- Understanding of how to perform geospatial data queries, and experience with best practices in both data quality and data integrity (including data collection, storage, cleaning) is an asset.
- Must be a team player with well-developed communication and relationship building skills, as well as being able to work independently while maintaining a strong attention to detail.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Workstyle
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Union: CUPE Local 38
Business Unit: Climate and Environment
Position Type: 1 Temporary (up to 18 months), 1 Permanent
Location: 625 25 Avenue SE
Compensation: Pay Grade 10 $44.01 - 58.82 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: April 13, 2026
Job ID #: 313952
Not the right fit? Search for Business Performance Analyst jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.