Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action
We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Building Managers are the first point of contact for leading the organization. This role is primarily responsible for the general management and oversight of the property and for the supervision of staff to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of choice.

How You’ll Make a Difference

• Ensure that a superior level of co-operation, customer service and support is provided to residents
• Promptly respond to resident issues and service requests
• Show prospective residents available suites, process resident applications and lease agreements
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Responsible for monthly collection of rent, following up on late payments and issuing notices for non-payment of rent (managing account receivables)
• Responsible for the day-to-day operations of the building (general maintenance and cleaning)
• Draft and post general notices when required
• Ensure the apartment complex is maintained and cleaned in accordance with company standards
• Ensure all maintenance requests received via the resident portal are handled and managed in a timely manner
• Ensure contractors are called for emergency repairs
• Responsible for “move-in, move-out” procedures
• Perform annual inspections on all occupied units
• Process all necessary purchase orders
• Send and track renewals to residents on a monthly basis and ensure a reply is received within the allotted time period
• Handle vacancy notices, review rent ready and vacancy reports
• Assist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures
• Delegate tasks to Assistant Building Manager, if applicable
• Assist in special projects involving Capital Projects department or regarding any certification application
• Other duties as assigned by management

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)
• 1-2+ years of related experience in a customer service or related role

Core Competencies (if this needs to be changed for specific job)

• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Ability to speak other languages is considered an asset.
• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience

• Exposure to multi-residential or other related industry asset class would be an asset
• WHMIS certification would be an asset
• Experience with Fire Life Safety & Building Inspections would be an asset
• Knowledge of current laws, legislation and rights concerning residents would be an asset
• Building/Property Maintenance experience
• Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
• Meaningful opportunities for professional growth and development.
• Exposure to a diverse portfolio of real estate assets across North America.
• A competitive compensation and benefits package designed to support you and your family.
• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.