WCB Claims & Safety Coordinator
About the role
Department
Administration
Location
Headquarters
Position Type
Full Time
Salary
Date
2026.02.05
Description
As part of our ever-expanding workforce, we are looking for a Full-Time WCB Claims & Safety Coordinator.
Job Purpose
The WCB Claims & Safety Coordinator will provide support, tracking, monitoring, and input of critical data for the Commissionaires health and safety program with a strong focus on claims management. The WCB Claims & Safety Coordinator will assist the Quality, Health, Safety and Environment (QHSE) Specialist on the implementation of QHSE initiatives in alignment with the goals of the organization.
Full-Time Work Conditions
- 5 days per week, Monday - Friday
- Working conditions will include office work with potential for hybrid work upon approval (1 day/ week)
- Occasional local travel and site visits to the Regions will be required
- Working conditions will include inside and on occasion outside work (during site visits)
Duties and Responsibilities
This multi-faceted opportunity will keep you busy with the following value-add activities:
WCB claims administration/management including but not limited to:
- Submit WCB forms and file reports
- Collect and track data for WCB claims and monitor claims to closure
- Assess needs of injured team members from a vocational and clinical standpoint
- Worker follow-up, coordinate appropriate medical where applicable and ensure ongoing evaluation of treatment and return to work plan, within established protocols
- Liaise with medical providers and question treatment procedures, when appropriate.
- Interact with workers, Operations team, OIS Clinics, and WCB to facilitate and expedite return to work.
- Settle claims and appropriately updates all stakeholders, as to complex, unique, or expensive claims.
- Deliver statistics and reports on workers’ compensation costs and trends including areas that could potentially increase liability.
- Maintain WCB and incident tracker and provide management with bi-weekly updates/reports.
Maintain and review QHSE statistics including but not limited to:
- Monthly KPI reports
- Incident investigations, inspections, and corrective action reports
- Trend analysis on incidents, near misses, inspections, hazard identifications
- Keep up to date with any OHS and WCB changes that occur in Alberta to ensure the organization is legislatively compliant.
- 3rd party compliance sites maintenance: ISN, Complyworks/Veriforce, Avetta and ContractorCheck.
- Data entry, monthly/quarterly reports and other updates as required.
- Track hazard identification submissions, maintain corrective action database and prepare reports/updates as required.
- Maintain and file safety compliance records.
- Assist with QHSE document updates including HSE, QMS and EMS Manuals.
- Regulatory audit (COR and ISO) support as required.
- Assist with quality tasks such as non-conformance tracking and initiating corrective action report forms, uploading monthly inspection records, quarterly quality data tracking/submissions to database.
- Assist with creating safety event bulletins and meeting fan-out’s as a result of unsafe acts or occurrences which will be shared across the Division.
Other duties as assigned by the QHSE Specialist.
Education / Qualification Requirements
- Post-secondary education in an industry recognized occupational health and safety program
- Safety designation considered an asset
- A suitable combination of education and experience working in a similar role
- 2+ years of WCB claims management experience
Skills/ Attributes Requirements
- Excellent communication skills
- Must possess strong oral/written communication skills
- Strong computer skills and ability to learn new computer programs quickly
- Above average computer skills and demonstrate proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Strong TEAM player motivated to support all aspects of our operations
- Manage and prioritize numerous tasks that are time sensitive
- Strong organizational and priority management skills, with the ability to adapt and respond to changing customer and business demands
- Must be able to take direction as well as add professional input into decisions and liaise/provide direction to Operations when required (ie. return-to-work co-ordination)
- Strong analytical and problem-solving skills with an emphasis on accuracy and attention to detail.
- Always conduct business in a professional manner.
This list is not all-inclusive and other business requirements may be included to which the incumbent will be obliged to perform.
About Commissionaires
Commissionaires is a national not-for-profit organization that provides security services in 1,200 communities from coast-to-coast-to-coast. We have 15 independent Divisions, each serving our social mandate to provide meaningful employment to veterans of the Canadian Armed Forces, the Royal Canadian Mounted Police, first responders, and anyone interested in improving the security and well-being of Canada.
90% of our revenues go back to our employees in the form of wages and benefits. Offerings vary between Divisions. Please verify with your hiring manager what options are available to you.
WCB Claims & Safety Coordinator
About the role
Department
Administration
Location
Headquarters
Position Type
Full Time
Salary
Date
2026.02.05
Description
As part of our ever-expanding workforce, we are looking for a Full-Time WCB Claims & Safety Coordinator.
Job Purpose
The WCB Claims & Safety Coordinator will provide support, tracking, monitoring, and input of critical data for the Commissionaires health and safety program with a strong focus on claims management. The WCB Claims & Safety Coordinator will assist the Quality, Health, Safety and Environment (QHSE) Specialist on the implementation of QHSE initiatives in alignment with the goals of the organization.
Full-Time Work Conditions
- 5 days per week, Monday - Friday
- Working conditions will include office work with potential for hybrid work upon approval (1 day/ week)
- Occasional local travel and site visits to the Regions will be required
- Working conditions will include inside and on occasion outside work (during site visits)
Duties and Responsibilities
This multi-faceted opportunity will keep you busy with the following value-add activities:
WCB claims administration/management including but not limited to:
- Submit WCB forms and file reports
- Collect and track data for WCB claims and monitor claims to closure
- Assess needs of injured team members from a vocational and clinical standpoint
- Worker follow-up, coordinate appropriate medical where applicable and ensure ongoing evaluation of treatment and return to work plan, within established protocols
- Liaise with medical providers and question treatment procedures, when appropriate.
- Interact with workers, Operations team, OIS Clinics, and WCB to facilitate and expedite return to work.
- Settle claims and appropriately updates all stakeholders, as to complex, unique, or expensive claims.
- Deliver statistics and reports on workers’ compensation costs and trends including areas that could potentially increase liability.
- Maintain WCB and incident tracker and provide management with bi-weekly updates/reports.
Maintain and review QHSE statistics including but not limited to:
- Monthly KPI reports
- Incident investigations, inspections, and corrective action reports
- Trend analysis on incidents, near misses, inspections, hazard identifications
- Keep up to date with any OHS and WCB changes that occur in Alberta to ensure the organization is legislatively compliant.
- 3rd party compliance sites maintenance: ISN, Complyworks/Veriforce, Avetta and ContractorCheck.
- Data entry, monthly/quarterly reports and other updates as required.
- Track hazard identification submissions, maintain corrective action database and prepare reports/updates as required.
- Maintain and file safety compliance records.
- Assist with QHSE document updates including HSE, QMS and EMS Manuals.
- Regulatory audit (COR and ISO) support as required.
- Assist with quality tasks such as non-conformance tracking and initiating corrective action report forms, uploading monthly inspection records, quarterly quality data tracking/submissions to database.
- Assist with creating safety event bulletins and meeting fan-out’s as a result of unsafe acts or occurrences which will be shared across the Division.
Other duties as assigned by the QHSE Specialist.
Education / Qualification Requirements
- Post-secondary education in an industry recognized occupational health and safety program
- Safety designation considered an asset
- A suitable combination of education and experience working in a similar role
- 2+ years of WCB claims management experience
Skills/ Attributes Requirements
- Excellent communication skills
- Must possess strong oral/written communication skills
- Strong computer skills and ability to learn new computer programs quickly
- Above average computer skills and demonstrate proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Strong TEAM player motivated to support all aspects of our operations
- Manage and prioritize numerous tasks that are time sensitive
- Strong organizational and priority management skills, with the ability to adapt and respond to changing customer and business demands
- Must be able to take direction as well as add professional input into decisions and liaise/provide direction to Operations when required (ie. return-to-work co-ordination)
- Strong analytical and problem-solving skills with an emphasis on accuracy and attention to detail.
- Always conduct business in a professional manner.
This list is not all-inclusive and other business requirements may be included to which the incumbent will be obliged to perform.
About Commissionaires
Commissionaires is a national not-for-profit organization that provides security services in 1,200 communities from coast-to-coast-to-coast. We have 15 independent Divisions, each serving our social mandate to provide meaningful employment to veterans of the Canadian Armed Forces, the Royal Canadian Mounted Police, first responders, and anyone interested in improving the security and well-being of Canada.
90% of our revenues go back to our employees in the form of wages and benefits. Offerings vary between Divisions. Please verify with your hiring manager what options are available to you.