##Position Details

Posting Information

Posting Number

CK54055P

Position Title

Utilities Serviceperson

No. of Staff Required

1

Position Type

FT

If Term position, enter length of Term in months

N/A

Position Groups

CUPE Civic

Division

Infrastructure (DV220)

Department

Utility Services (DP213)

Department Name

Water Distribution

Branch

Utility Services (BR213)

Organizational Information

Purpose of your Position - Non Union

Classification Summary - Union

We have an exciting opportunity available for a customer-oriented Utilities Serviceperson to join our team. This is a unique role that acts as a first responder to service requests, coordinates utility tie-in permits and provides utility locate information to internal and external customers, contractors and consultants.

We are seeking candidates that possess strong teamwork, problem solving, and customer service skills. Flexibility is essential to work various hours, including overtime and weekends when necessary. Knowledge of construction bylaws and systems would be considered an asset.

Duties - Union

• Responses to service inquiries, requests and complaints.

• Provides utility locate information utilizing computer data bases, maps and visual confirmation.

• Connects, disconnects, and reconnects water service, fire hydrants, mainline valves.

• Investigates initial water, sanitary and storm sewer complaints, inspects reported problems, determines nature of problem, takes corrective action.

• Liaises and supports foreman by reporting work requirements including anticipated staffing requirements and assisting with other preparatory work.

• Schedules and witnesses contractor connections to existing City utilities.

• Liaises and meets with contractors, consultants, utility providers, city staff and customers on projects and services.

• Coordinates and communicates as built and other information with varies internal and external customers.

• Repairs and overhauls water lines, valves and fire hydrants.

• Uses computers, electronic devices and equipment such as electronic locating equipment, pressure gauges, pumps, and various electronic or hydraulic equipment and hand tools.

• Maintains equipment as required.

• Completes and updates records, reports and data bases of information.

Results and Activities - Non union

Credentials - Union

• EOCP Water Distribution Level 1 & 2

• EOCP Wastewater Collection Level 1

• BC Driver’s License – Class 5

• High school graduation or equivalent

• Experience

Knowledge - Non Union

Skills & Abilities - Non Union

Competencies

• Service Credibility
• Problem Solving
• Teamwork
• Flexibility
• Computer Literacy

Posting Text

Physical Demands

Special Instructions to Applicant

Internal candidates please note that in order to be considered based on your seniority, applications must be received by 4:00pm on March 24, 2026.

Please attach copies of your education/membership(s) as “other documents”.

Please ensure that you have a Driver’s Abstract to attach, as this is a required documents when applying to this posting. If you do not currently possess a Driver’s Licence, or are waiting to receive a Driver’s Abstract, you are still eligible to apply. Please upload a word document stating “Driver’s Abstract is on order” or “Do not possess a Driver’s Licence”.

Additional Hiring Information

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing.

Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Pay Rate

$36.33 per hour

Posting Date

03/18/2026

Closing Date

03/31/2026

Days of Work

Monday to Friday

Standard Hours per Day

8

Hours of Work

7:00am – 3:30pm

Work Location

PUBLIC WORKS OFFICE/ YARD

Specify Work Location

##Documents Needed to Apply

Required Documents

• Resume

• Cover Letter

• Driver's Abstract

Optional Documents

• Other Document 1

• Other Document 2

• Other Document 3

• Other Document 4