eMessaging Senior Engineer
Top Benefits
About the role
Job Description
What is the opportunity?
The Colleague Technology Engineering – eMessaging Senior Engineer is responsible for the ongoing support and day to day operations of our email infrastructure.
What will you do?
- You will be responsible for supporting, configuring, and maintaining our email infrastructure.
- Assists in implementing and supporting hardware, software and telephony systems which provide the infrastructure for Customer Support.
- Align systems and services with regulatory and business requirements.
- Run reports to demonstrate alignment with regulatory and business requirements and resolve discrepancies.
- Support solutions utilizing existing technologies that align with business unit functionality and compliance.
- Collaborate with cross-functional teams, including project managers, application owners, testers, user-experience, security, audit, and compliance.
- Continuously improve processes and procedures based on regulatory requirements or platform feature and functionality changes.
What do you need to succeed?
Must have:
- 5+ years of related experience in email infrastructure support.
- Prior experience with ProofPoint Email Security.
- In depth and current technical knowledge of email systems and related technologies (Microsoft Exchange, Exchange Online, etc.) and concepts (e.g., mail routing, mail hygiene, secure mail, etc.)
- In depth knowledge of Active Directory, Office 365, and Azure AD.
- In depth knowledge of messaging and collaborative computing technologies.
- Working knowledge of networking, TLS, and DNS.
- Working knowledge of internet technologies and protocols.
Nice-to-have :
- Experience in a highly regulated environment.
- Ability to manage technical escalations and troubleshoot effectively.
- Strategic thinker with excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
#LI-POST
#TECH PJ
Job Skills
Adaptability, Azure Active Directory (AD), Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Microsoft Exchange Online, Microsoft Exchange Server, Microsoft Graph, Office 365 Administration, Office 365 Implementation, Simple Mail Transfer Protocol (SMTP), Systems Software, Time Management
Additional Job Details
Address:
410 GEORGIA ST W, FLOOR 3:VANCOUVER
City:
Vancouver
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-06-06
Application Deadline:
2025-10-20
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
eMessaging Senior Engineer
Top Benefits
About the role
Job Description
What is the opportunity?
The Colleague Technology Engineering – eMessaging Senior Engineer is responsible for the ongoing support and day to day operations of our email infrastructure.
What will you do?
- You will be responsible for supporting, configuring, and maintaining our email infrastructure.
- Assists in implementing and supporting hardware, software and telephony systems which provide the infrastructure for Customer Support.
- Align systems and services with regulatory and business requirements.
- Run reports to demonstrate alignment with regulatory and business requirements and resolve discrepancies.
- Support solutions utilizing existing technologies that align with business unit functionality and compliance.
- Collaborate with cross-functional teams, including project managers, application owners, testers, user-experience, security, audit, and compliance.
- Continuously improve processes and procedures based on regulatory requirements or platform feature and functionality changes.
What do you need to succeed?
Must have:
- 5+ years of related experience in email infrastructure support.
- Prior experience with ProofPoint Email Security.
- In depth and current technical knowledge of email systems and related technologies (Microsoft Exchange, Exchange Online, etc.) and concepts (e.g., mail routing, mail hygiene, secure mail, etc.)
- In depth knowledge of Active Directory, Office 365, and Azure AD.
- In depth knowledge of messaging and collaborative computing technologies.
- Working knowledge of networking, TLS, and DNS.
- Working knowledge of internet technologies and protocols.
Nice-to-have :
- Experience in a highly regulated environment.
- Ability to manage technical escalations and troubleshoot effectively.
- Strategic thinker with excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
#LI-POST
#TECH PJ
Job Skills
Adaptability, Azure Active Directory (AD), Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Microsoft Exchange Online, Microsoft Exchange Server, Microsoft Graph, Office 365 Administration, Office 365 Implementation, Simple Mail Transfer Protocol (SMTP), Systems Software, Time Management
Additional Job Details
Address:
410 GEORGIA ST W, FLOOR 3:VANCOUVER
City:
Vancouver
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-06-06
Application Deadline:
2025-10-20
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.