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Sales Associate (Oakridge)

Versace3 days ago
Vancouver, British Columbia, Canada
Mid Level
Full-Time

About the role

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO The Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike. Duties and Responsibilities

  • Meet & exceed sales goal targets (daily, monthly, yearly)
  • Meet & exceed targets for client data capture
  • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
  • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
  • Support the team in generating new client relationships while maintaining those that are existing
  • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
  • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
  • Support the business by maintaining seamless inventory operations throughout the day
  • Open and close consignments
  • Process returns and exchanges
  • Ability to communicate effectively & build strong partnerships with clients, peers, and management
  • Develop business driving initiatives, contests and events
  • Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

  • Previous experience of at least 3 years in the Retail environment
  • Organizational skills, accuracy and reliability
  • Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

  • Full understanding of specialty retail and a proven track record in clientelling
  • Ability to thrive in a high paced retail environment.
  • Ability to multi-task with ease while maintaining a balance of daily responsibilities
  • A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

About Versace

Retail Apparel and Fashion
1001-5000

Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978.

Versace’s energy comes from its clash of irreverent references. The tension between classical and contemporary; Italian tradition with the latest innovation; rock music with royalty; myth with today’s celebrity stardom. This unique formula shapes a creative culture that is expressed through now iconic designs, world-leading imagery, true fashion moments, and a heritage of innovative Italian artisanship. The Versace name is identified with a lifestyle and attitude that celebrates uniqueness and the power of a person who feels the ultimate freedom to be themself.

The Versace lifestyle includes women’s, men’s, and children’s ready-to-wear, shoes, bags and accessories, Atelier Versace haute couture, eyewear, fragrances, watches, Palazzo Versace hotels and Versace Home homeware. Versace distributes its products through a worldwide distribution network, which includes boutiques in some of the world’s most fashionable cities, its e-commerce sites, as well as through the most prestigious department and specialty stores worldwide.

Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025.

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