Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Transitional Housing Program Coordinator is a member of the Management Team and is responsible for initiating, reviewing, evaluating and implementing program. This position will supervise all the Transitional Housing staff and the building’s front desk staff.

• Working with the Director of Client Services to ensure leadership, coordinated development and achievement of the agency’s Transitional Housing program’s mission, vision, and strategic priorities; and the operationalization of agency values

• Ensuring programming, policies and procedures that are consistent with Toronto Harbour Light’s mission, vision, values, and that meets strategic and operational objectives

• Leading the agency’s team-based strategic and annual planning process and plan and prepare for program reviews and audits

• Leading and update the agencies strategic priorities and annual goals, manage their achievement, evaluate and report goal outcomes

• Ensuring program policies and procedures are developed, implemented and reviewed annually in accordance with THL Operating Policies Accreditation Standards and Review Procedures, legislative requirements and funding expectations, and promising practices

• Ensure program policies are diverse and meet community and cultural needs

• Program evaluation and developing outcomes

• Ensuring that individualized support plans/service agreements are developed and provided for participants/clients to promote personal development and personal

• Ensuring spiritual and religious care is available to participants/clients as requested

• Ensuring program and agency documentation is maintained as per policies

• Working collaboratively within our communities and continually build and maintain good relationships and/or strategic partnerships with external agencies and networks

• Developing community partnerships which will enhance the programs and opportunities available for participants/clients and staff. Work collaboratively with other relevant service providers to create supports

• Professional self-development to respond to agency and participant/client needs

• Fostering cooperation, effective communication and unity of purpose between all THL programs and departments

• Conducting case conference and other meetings, ensure minutes are recorded and circulated to team members and the Director of Client Services

• Being aware of risk management factors and possibilities for minimizing and controlling for risks

• Working to achieve an efficient, effective, safe and healthy work environment, and carry out responsibilities in a fiscally responsible manner

• Leading, developing, training and supervising program staff including students to ensure work performance and maintenance of professional standards and records.

• Providing clinical supervision including performance reviews, hiring new staff, training and orientation of new staff, ensuring all staff adhere to professional documentation

• Working collaboratively and maintaining harmonious relations with all staff, management and the community

• Providing ethical leadership

EDUCATION AND EXPERIENCE QUALIFICATIONS:

• A Graduate level Social Services Related Degree or Diploma – or combination of education and experience

• 2+ years of management/supervisor experience strongly preferred

• Experience within housing sector preferre

• Financial and cash and other negotiables within the social services sector an asset

• Certification or experience in clinical supervision an asset

• Knowledge and experience in the following areas:

• case management

• Concurrent Disorders and Evidence Based treatment modalities, Trauma informed service delivery models

• Relapse prevention, Continuing Care, Crisis Intervention and Outcome Measurement

• Knowledge of second language an asset

Compensation:

The target hiring range for this position is $66,831.48 to $83,539.35 with a maximum of $100,247.22.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.