Stober Group is a privately owned and operated real estate development and property management company based in Kelowna, BC. With a legacy of building and managing high-quality residential and commercial properties throughout the Okanagan, we are committed to thoughtful development, strong community partnerships, and long-term stewardship of our portfolio.

Position Summary The Live-In Community Manager is responsible for supporting the day-to-day operations of our residential rental community, while providing exceptional customer service to our tenants. This role assists with leasing activities, is responsible for move-ins and move-outs, building oversight, and tenant engagement. The Community Manager helps maintain a welcoming, well-managed community while ensuring the property is cared for and tenants receive professional and responsive service.

Key Responsibilities

Leasing & Tenant Relations

• Assist with the leasing process from responding to inquiries, scheduling and conducting property tours, and supporting the application process

• Communicate professionally with prospective and current tenants

• Provide information on building amenities, policies, and community guidelines

• Support lease documentation and administrative tasks as required

Move-In / Move-Outs

• Conduct move-in and move-out inspections and walkthroughs

• Ensure proper documentation and communication during the transition process

• Provide tenants with building information and welcome materials

Building Oversight & General Care

• Monitor the overall condition of the property and common areas daily

• Report maintenance issues and coordinate with maintenance teams or vendors as needed

• Assist in ensuring the building is clean, safe, and well maintained

• Support building operations and help address day-to-day issues as they arise

Tenant Experience & Community Engagement

• Foster a positive and welcoming community environment

• Assist in planning and organizing tenant events and community activities

• Respond to tenant questions, concerns, and requests in a timely and professional manner

• Help maintain strong relationships with tenants

Administrative & Operational Support

• Prepare and distribute tenant communication and notices

• Collection of rental arrears, and maintaining organized records and communication logs

• Support management with general administrative duties

• Ensure compliance with building policies and procedures

After-Hours Availability

• As this is a live-in position, the Community Manager must be available after hours to respond to building-related emergencies when they arise, and assist in holiday coverage for other rental communities

• Coordinate with maintenance teams or emergency services as required to ensure issues are addressed promptly and safely

Qualifications

• Minimum 3 years’ experience as a Residential Community Manager or Residential Property Manager is required, along with extensive knowledge of the BC Residential Tenancy Act

• Experience with property management software and Microsoft Office, an asset

• Strong customer service, communication and interpersonal skills

• Professional, approachable, and service-oriented

• Highly organized with the ability to manage multiple tasks

• Problem-solving mindset and ability to respond to tenant needs efficiently

• Ability to work independently and maintain a professional presence within the building

• A valid driver’s license and vehicle is essential for this role

Work Environment This is a live-in position requiring the Community Manager to reside on-site and maintain a visible and professional presence within the building. Some evening or weekend availability may be required to support turnovers, tenant needs, community events and emergency situations.

Benefits:

• retirement savings plans (DPSP, RRSP, TFSA).
• full comprehensive extended health and dental benefits.
• free on-site parking.
• free gym membership for yourself and spouse.
• employee social committee and team building activities.
• Consistent, local work within the Kelowna region.
• Professional and safety-focused work environment.
• Opportunities for career development and advancement.