Senior Business System Analyst
About the role
Job Title: Senior Business Systems Analyst Location: Toronto, ON (Hybrid) Duration: Contract Rate: CAD$ 60-67/hr INC
Job Summary We are seeking a highly experienced Senior Business Systems Analyst / Technical Business Analyst with 8+ years of experience in business analysis, systems integration, data analysis, and process optimization. The ideal candidate will bridge business and technology teams by translating complex business needs into clear functional and technical requirements, with strong expertise in banking, telecom, CRM, data mapping, and regulatory initiatives. Key Responsibilities: Lead requirements elicitation sessions, document business and system requirements, create BRDs/FRSs/SRSs, develop user stories and epics, and support solution design across enterprise systems. Business & Data Analysis: Analyze business processes, perform gap analysis, create source-to-target data mappings, validate data quality, and generate insights using SQL, Power BI, Tableau, and reporting tools. Systems & Integration: Work across APIs, middleware, ETL pipelines, CRM platforms such as Salesforce, and data warehouse environments to support system enhancements and enterprise integration initiatives. Stakeholder Collaboration: Facilitate discovery sessions, JAD workshops, and cross-functional meetings with business users, SMEs, developers, and QA teams to ensure alignment throughout the SDLC. Testing & Delivery: Support UAT planning and execution, define acceptance criteria, validate solutions against requirements, and help drive Agile, Scrum, Kanban, or Waterfall delivery models. Required Qualifications: Strong experience in business systems analysis, technical documentation, SQL/PL-SQL, data modeling, process mapping, Agile methodologies, and tools such as Jira, Confluence, Visio, SharePoint, and DB Visualizer. Preferred Qualifications: Experience in banking, capital markets, wealth management, telecom, regulatory compliance, cloud platforms, and certifications such as CBAP, Salesforce Admin, or SAFe Agilist. Core Competencies: Excellent analytical thinking, problem-solving, stakeholder management, communication, adaptability, and the ability to translate technical concepts into business value.
Not the right fit? Search for Business System Analyst jobs in Toronto, Ontario, Canada
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com
Similar Jobs
Senior Business System Analyst
About the role
Job Title: Senior Business Systems Analyst Location: Toronto, ON (Hybrid) Duration: Contract Rate: CAD$ 60-67/hr INC
Job Summary We are seeking a highly experienced Senior Business Systems Analyst / Technical Business Analyst with 8+ years of experience in business analysis, systems integration, data analysis, and process optimization. The ideal candidate will bridge business and technology teams by translating complex business needs into clear functional and technical requirements, with strong expertise in banking, telecom, CRM, data mapping, and regulatory initiatives. Key Responsibilities: Lead requirements elicitation sessions, document business and system requirements, create BRDs/FRSs/SRSs, develop user stories and epics, and support solution design across enterprise systems. Business & Data Analysis: Analyze business processes, perform gap analysis, create source-to-target data mappings, validate data quality, and generate insights using SQL, Power BI, Tableau, and reporting tools. Systems & Integration: Work across APIs, middleware, ETL pipelines, CRM platforms such as Salesforce, and data warehouse environments to support system enhancements and enterprise integration initiatives. Stakeholder Collaboration: Facilitate discovery sessions, JAD workshops, and cross-functional meetings with business users, SMEs, developers, and QA teams to ensure alignment throughout the SDLC. Testing & Delivery: Support UAT planning and execution, define acceptance criteria, validate solutions against requirements, and help drive Agile, Scrum, Kanban, or Waterfall delivery models. Required Qualifications: Strong experience in business systems analysis, technical documentation, SQL/PL-SQL, data modeling, process mapping, Agile methodologies, and tools such as Jira, Confluence, Visio, SharePoint, and DB Visualizer. Preferred Qualifications: Experience in banking, capital markets, wealth management, telecom, regulatory compliance, cloud platforms, and certifications such as CBAP, Salesforce Admin, or SAFe Agilist. Core Competencies: Excellent analytical thinking, problem-solving, stakeholder management, communication, adaptability, and the ability to translate technical concepts into business value.
Not the right fit? Search for Business System Analyst jobs in Toronto, Ontario, Canada
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com