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PT Food Program Facilitator

Indwell1 day ago
Woodstock, ON
CA$21 - CA$26/hourly
Mid Level
part_time

Top Benefits

Vacation: 4% annual + 2% HEAL time
Employee Assistance Program: primary care & counseling
Professional Development: annual leadership conference & retreats

About the role

Come Build Hope and Homes with Us!

Food Program Facilitator – Part Time

Woodstock – Blossom Park

Salary: $21.25-$25.55

Closing Date for Applications: September 30th 2025.

Position Description: The Food Program Facilitator will be responsible for all food-related activities within the program and will support individuals in developing and working through their personal service plans striving towards health, wellness and belonging. They will promote and demonstrate the vision, mission and values of Indwell within the workplace and community. This role will work within the context of a collaborative interdisciplinary team reflecting the principles of person-centred, trauma-informed, and evidence-based care. They will assist with coordinating and delivering mental health and addiction services to residents with a particular focus on food security and nutrition. This includes working alongside other food security staff to support the meal program overall. This program will serve individuals who have experienced long term housing instability, homelessness, and/or long stay hospitalizations. Scope of work may vary from time to time based on individual and program needs. This position will require a high level of resilience and willingness to work in close proximity to challenging situations. This role may also, at times, provide support in planning and preparation for the regional meal program.

About Indwell: We are a Christian not-for-profit charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society. Our belief is that every employee is a leader contributing to transform lives through HOPE and HOMES. Being a part of our amazing team you will be fulfilled working together with others who are genuinely invested in Indwell's mission to serve people impacted by poverty and homelessness. To learn more, go to:  indwell.ca/our-model

Hours of Work: Part-time hours, 8-16 hours per week expected to fall between 10am to 6pm. The program operates 7 days a week, including public holiday and flexibility is required to meet program demands.

Role Expectations:
Food Service Delivery

  • Collaborate with coworkers to oversee dinner preparation, service, and clean-up for 40 meals approximately twice a week.
  • Collaborate on meal planning and shopping, with an awareness of the allotted budget.
  • Receive, organize, and support food orders, deliveries, and donations to minimize waste and maximize support to tenants.
  • Ensure the effective, safe, and clean operation of a commercial kitchen and food storage spaces.
  • Support the coordination and management of volunteer and tenant kitchen helpers.
  • Support food-related programming and life skills coaching.
  • Ensure safe food handling on-site and during delivery to respective programs.
  • Lead and support colleagues in delivering food service with a focus on creating an equitable and hospitable atmosphere.
  • Demonstrate an understanding of food security and nutrition needs related to cultural significance and general health.
  • Understand food security barriers and their impact on residents' nutritional health.
  • Recognize and promote the relationship between food and community building.
  • Confidently utilize crisis management and intervention skills.
  • As a representative of a faith-based organization, promote the role of spirituality in personal development and provide support as required.
  • Reinforce residents’ life skills, including spiritual, social, and coping skills.
  • Engage residents in skill-building activities with dignity.
  • Develop and facilitate relevant group programming related to food and nutrition.
  • Complete required documentation thoroughly and in a timely manner, maintaining and protecting health records.
  • Demonstrate a nonjudgmental approach to implementing pest management protocols and skill-building with residents.
  • Participate in relevant organizational cross-regional team and community tables.
  • Perform other duties as required.

Leadership

  • Consistently show initiative and engage in creative problem-solving.
  • Demonstrate ongoing commitment to learning and supporting diverse individuals and communities (e.g., cultural safety, anti-racist and anti-oppressive practice).
  • Experience leading and/or guiding internal teams to accomplish shared goals.
  • Foster a positive workplace culture through effective verbal and written communication.
  • Keep the interdisciplinary team informed of community opportunities and emerging trends related to best practices in food security and nutrition.
  • Engage and establish external community partnerships to improve food security for residents.
  • Comfortable with landlord responsibilities, including pest management and rent collection.

Support, Direction, and Commitment to Interdisciplinary Team

  • Work as part of an interdisciplinary team to provide direct and indirect support to residents, encouraging housing stability and food security.
  • Work closely with other Food Program Facilitators and food providers in the region to ensure smooth operations and incorporate resident feedback into meal programs.
  • Assist in the orientation and support of staff, students, and volunteers. Complete volunteer logs as required.
  • Stay informed of new research and developments relevant to your role and share knowledge with the team and residents effectively.
  • Follow applicable regulations, policies, and procedures.
  • Collaborate with Indwell’s Facilities Team, supporting and reporting maintenance needs to ensure the upkeep of buildings and resident units.
  • Manage administrative responsibilities, including maintaining financial records, accountability, and program evaluation.
  • Adhere to and follow budget guidelines.

Health, Welfare, and Safety Practices

  • Maintain a safe, healthy, and clean work environment.
  • Use appropriate procedures and complete documentation when responding to emergency situations.
  • Ensure compliance with applicable regulations (e.g., Health and Safety, Public Health, Infection Control).
  • Complete required safety checks and inspections as assigned.
  • Participate in all required training to maintain and develop new skills.

What You Will Bring:

  • Post-secondary education in a related field or equivalent experience.
  • Experience working in mental health and/or addictions is beneficial.
  • Safe Food Handling Certification (or willingness to complete the course).
  • A warm, sensitive, and caring approach with a genuine interest in supporting a diverse population of people living with mental illness and/or substance use.
  • Ability to work independently, be flexible, organized, responsible, and take initiative.
  • Physical capability to lift and maneuver heavy objects (e.g., dish racks, bulk food items, and occasional appliances).
  • Valid driver's license required

We want you to thrive:

  • Vacation: 4% with 2% for HEAL time (sick and personal appointments) accumulated on each pay period
  • Employee Assistance Program- primary care and professional consulting services
  • New Staff Orientation Days
  • Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), First Aid/CPR/Naloxone, Therapeutic Relationships and Applied Suicide Intervention (ASIST)
  • Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.

About Indwell

Non-profit Organizations
201-500

Indwell is a Christian charity that creates affordable housing communities that support people seeking health, wellness, and belonging. Our programs support more than 1100 people in Hamilton, Woodstock, London, and Simcoe, Ontario.