Top Benefits
About the role
WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
We’re looking for an Analyst, Data & Insights – Global, who can manage the reporting and insights for our direct to consumer online/ecommerce team. This Analyst will be responsible for leveraging insights from our D2C trading websites (theordinary.com, loopha.com, niod.com), as well as marketing analytics, to guide commercial, marketing and customer experience strategies.
This is a hybrid role (3 days in office) based out of our Liberty Village Toronto Office.
WHAT YOU’D BE DOING IN THIS ROLE
-
Analyze web traffic, site behavior, merchandising and promotional programs, marketing campaigns, product performance, channel performance, etc.
-
Analyze ROI impact of site features, enhancements and traffic-driving initiatives
-
Define customer lifetime value and optimize recommendations for future offerings by designing an end-to-end view of each customer segment that will define our current & future LTV
-
Integrate customer analytics, market and competitive insights and analytics to support marketing strategy planning and promotional effectiveness
-
Combine quantitative insights with qualitative consumer feedback from surveys, customer service, etc. to derive actionable insights
-
Extract, aggregate, and maintain the weekly/period KPI’s reporting to multiple stakeholders
-
Build dashboards and reports to enable various functional teams make better, more informed decisions and be able to evaluate their performance
-
Build a multi-year analytics roadmap specific to supporting the marketing organization
-
Review and implement attribution in an omnichannel space (offline and online) and ensure it reflects the global nature of our business
-
Build and operationalize data into reporting platforms for stakeholders via ad hoc and automated reports from multiple data sources
-
Manage and provide accessible insights using various visualization software at multiple timeframe cadences
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- 1+ years eCommerce experience with a strong understanding of business-driving KPIs
- Proficiency with Online Analytical tools: Google Analytics 4, Power BI, Google Tag Manager (GTM)
- Strong hands-on quantitative, analytical, problem-solving skills with an advanced knowledge of Excel, including pivot tables and macros
- Ability to analyze and interpret data, and being able to synthesize information from a variety of sources and translate into actionable recommendations in a concise manner
- Experience with data modeling a plus
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- 6 months of paid time off for new parents (inclusive of all genders).
- Work from anywhere 4 weeks per year.
- A hybrid work model (for applicable roles).
- Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
- A dog-friendly office (and lots of cute dogs to play with).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
- Do the right thing
- Create impact
- Respect small things
- ❤️ Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
#LI-EK1
About DECIEM
DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We've been called every good and bad thing you can think of like "the most thrilling thing to happen to skincare", and "the hottest beauty company right now".
Over the past year, we've sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future.
DECIEM was founded in 2013 by "the beauty world's most exciting disrupter", Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon's frustration at the beauty industry remained and he set off to make a change in the beauty business.
That change is DECIEM and we're working really hard to continue Brandon's vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.
Top Benefits
About the role
WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
We’re looking for an Analyst, Data & Insights – Global, who can manage the reporting and insights for our direct to consumer online/ecommerce team. This Analyst will be responsible for leveraging insights from our D2C trading websites (theordinary.com, loopha.com, niod.com), as well as marketing analytics, to guide commercial, marketing and customer experience strategies.
This is a hybrid role (3 days in office) based out of our Liberty Village Toronto Office.
WHAT YOU’D BE DOING IN THIS ROLE
-
Analyze web traffic, site behavior, merchandising and promotional programs, marketing campaigns, product performance, channel performance, etc.
-
Analyze ROI impact of site features, enhancements and traffic-driving initiatives
-
Define customer lifetime value and optimize recommendations for future offerings by designing an end-to-end view of each customer segment that will define our current & future LTV
-
Integrate customer analytics, market and competitive insights and analytics to support marketing strategy planning and promotional effectiveness
-
Combine quantitative insights with qualitative consumer feedback from surveys, customer service, etc. to derive actionable insights
-
Extract, aggregate, and maintain the weekly/period KPI’s reporting to multiple stakeholders
-
Build dashboards and reports to enable various functional teams make better, more informed decisions and be able to evaluate their performance
-
Build a multi-year analytics roadmap specific to supporting the marketing organization
-
Review and implement attribution in an omnichannel space (offline and online) and ensure it reflects the global nature of our business
-
Build and operationalize data into reporting platforms for stakeholders via ad hoc and automated reports from multiple data sources
-
Manage and provide accessible insights using various visualization software at multiple timeframe cadences
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- 1+ years eCommerce experience with a strong understanding of business-driving KPIs
- Proficiency with Online Analytical tools: Google Analytics 4, Power BI, Google Tag Manager (GTM)
- Strong hands-on quantitative, analytical, problem-solving skills with an advanced knowledge of Excel, including pivot tables and macros
- Ability to analyze and interpret data, and being able to synthesize information from a variety of sources and translate into actionable recommendations in a concise manner
- Experience with data modeling a plus
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- 6 months of paid time off for new parents (inclusive of all genders).
- Work from anywhere 4 weeks per year.
- A hybrid work model (for applicable roles).
- Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
- A dog-friendly office (and lots of cute dogs to play with).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
- Do the right thing
- Create impact
- Respect small things
- ❤️ Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
#LI-EK1
About DECIEM
DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We've been called every good and bad thing you can think of like "the most thrilling thing to happen to skincare", and "the hottest beauty company right now".
Over the past year, we've sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future.
DECIEM was founded in 2013 by "the beauty world's most exciting disrupter", Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon's frustration at the beauty industry remained and he set off to make a change in the beauty business.
That change is DECIEM and we're working really hard to continue Brandon's vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.