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Oliver & Bonacini Hospitality logo

Server Assistant, Full-Time - Canoe

Toronto, ON
CA$18/hour
Mid Level
Part-Time

Top Benefits

Gratuity sharing
Discounted gym membership & Employee Assistance Program
50% dining discount at O&B locations

About the role

Company Description

Canoe stands as one of the jewels of the Oliver & Bonacini family—a Canadian culinary icon perched high above the city with breathtaking views. Celebrated for dishes crafted from the finest local ingredients, Canoe offers a refined dining experience that embodies the pinnacle of Canadian cuisine. Joining us means becoming part of a storied legacy, serving guests with pride, passion, and unwavering attention to excellence, while contributing to moments that are both memorable and distinctly Canadian.

What's in it for you?

  • Gratuity Sharing

  • Discounted gym membership and Employee Assistance Program

  • 50% Dining Discount for all O&B locations

  • Employee Referral Program

  • Training and development opportunities

  • Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

  • Answer questions about food, beverages, wine and other restaurant functions and services when necessary

  • Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)

  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter

  • Communicate with Servers and Hosts to maximize seating

  • Practice a high level of floor awareness and clear/clean as required

  • Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.

  • Monitor food quality and presentation standards

  • Follow all food safety standards and systems

  • Empty garbage, change linen bags and dispose of garbage and recycling

  • Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience

  • Other duties as assigned or required

  • FT AM & PM and weekend/holidays

Qualifications

  • Smart Serve Certification a requirement

  • High attention to detail

  • Ability to remain calm under pressure while working in a fast-paced environment

  • Organizational skills

  • Ability to take direction and prioritize

  • Strong oral communication skills

  • High level of product knowledge

  • Ability to maintain a level of professional urgency and momentum

  • Must be able to work on their feet for extended periods

  • Must be able to lift 25-35 lbs

Additional Information

This is a current vacancy.

Wage:$17.60*+ shared gratuities*

AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

About Oliver & Bonacini Hospitality

Hospitality

Founded in 1993 by Peter Oliver and Michael Bonacini, Oliver & Bonacini Hospitality is now recognized as one of Canada’s leading restaurant and event groups. With locations in Toronto, Montreal, Saskatoon, Calgary and beyond, O&B’s diverse portfolio currently includes a collection of unique and innovative restaurants, event spaces, a bakery, and several strategic partnerships. O&B’s restaurants include à la carte dining, quick service, catering, group dining and special events. The company’s private dining and events division, Oliver & Bonacini Events and Catering, manages a number of large-scale event venues, including Arcadian, The Carlu, and the Toronto Region Board of Trade, among others.

Oliver & Bonacini credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else. With even further expansion ahead, Oliver & Bonacini’s standards of food and service excellence remain the main focus of the company’s vision.

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