Top Benefits
About the role
PARTNER SERVICES ASSOCIATE
CENTRE: Teen Challenge Canada
LOCATION: London, ON
POSTED ON: Thu, 21 Aug. 2025
PAY RATE: As Agreed
HOURS: Full Time
REPORTING TO: Partner Services Manager
Note: This is a full-time position based in London, ON. Reporting directly reporting to the Partner Services Manager; pay rate as agreed, based on experience, expertise, and applicable education.
COMPANY INTRODUCTION
Teen Challenge is a 12-month, faith-based, in-residence drug and alcohol rehabilitation program, for adults 18 and older. We currently have 8 centres located in Alberta, Atlantic Canada, Saskatchewan and Ontario that are able to serve up to 197 people who are struggling with substance addiction. We demonstrate God’s love by helping individuals become free from substance addiction and equipping them to live full and meaningful lives.
JOB POSITION DESCRIPTION
The primary responsibility of the Partner Services Associate is to process donations, and be the first point of contact for donors and respond to any questions that they may have. Responsibilities include: entering all donations and donor information into the database and ensuring the information it up-to-date and accurate, completing bank deposits, sending thank you letters, processing returned mail and providing exceptional customer service to our donors while maintaining a high level of professionalism and confidentiality.
WHY WORK WITH TEEN CHALLENGE CANADA
- Ability to serve those in recovery
- Practice your Christian faith at work
- Comprehensive benefits package including health, life insurance, RRSP matching, and Employee Assistance program
- Flexible work environment
About Teen Challenge Canada Inc.
Teen Challenge Canada has been serving men and women experiencing addiction, through our 12-month faith-based program, for over 50 years. What started as a coffee house outreach in Hamilton, Ontario, Canada, has grown to nine drug and alcohol addiction rehabilitation centres across five provinces.
Through Teen Challenge Canada's yearlong, in-residence, drug and alcohol rehabilitation program, men and women 18 years and older in addiction, are given the time they need to heal. The program offers comprehensive training that helps equip individuals with the tools to maintain their sobriety and return to their families and friends substance-free.
Teen Challenge Canada is one of four Teen Challenge organizations within Canada and part of a network of over 1400 Teen Challenge centres worldwide.
Our mission is to help individuals overcome substance addictions to lead full and productive lives.
For more information on Teen Challenge Canada ... www.teenchallenge.ca/impactreport23
Mission: At Teen Challenge Canada, our mission is to empower men and women across Canada with the time, tools and support they need on their journey to find lasting freedom from drug and/or alcohol addiction.
We are committed to the clients in our program and strive to make a positive difference in the lives of individuals, their families, and communities.
Top Benefits
About the role
PARTNER SERVICES ASSOCIATE
CENTRE: Teen Challenge Canada
LOCATION: London, ON
POSTED ON: Thu, 21 Aug. 2025
PAY RATE: As Agreed
HOURS: Full Time
REPORTING TO: Partner Services Manager
Note: This is a full-time position based in London, ON. Reporting directly reporting to the Partner Services Manager; pay rate as agreed, based on experience, expertise, and applicable education.
COMPANY INTRODUCTION
Teen Challenge is a 12-month, faith-based, in-residence drug and alcohol rehabilitation program, for adults 18 and older. We currently have 8 centres located in Alberta, Atlantic Canada, Saskatchewan and Ontario that are able to serve up to 197 people who are struggling with substance addiction. We demonstrate God’s love by helping individuals become free from substance addiction and equipping them to live full and meaningful lives.
JOB POSITION DESCRIPTION
The primary responsibility of the Partner Services Associate is to process donations, and be the first point of contact for donors and respond to any questions that they may have. Responsibilities include: entering all donations and donor information into the database and ensuring the information it up-to-date and accurate, completing bank deposits, sending thank you letters, processing returned mail and providing exceptional customer service to our donors while maintaining a high level of professionalism and confidentiality.
WHY WORK WITH TEEN CHALLENGE CANADA
- Ability to serve those in recovery
- Practice your Christian faith at work
- Comprehensive benefits package including health, life insurance, RRSP matching, and Employee Assistance program
- Flexible work environment
About Teen Challenge Canada Inc.
Teen Challenge Canada has been serving men and women experiencing addiction, through our 12-month faith-based program, for over 50 years. What started as a coffee house outreach in Hamilton, Ontario, Canada, has grown to nine drug and alcohol addiction rehabilitation centres across five provinces.
Through Teen Challenge Canada's yearlong, in-residence, drug and alcohol rehabilitation program, men and women 18 years and older in addiction, are given the time they need to heal. The program offers comprehensive training that helps equip individuals with the tools to maintain their sobriety and return to their families and friends substance-free.
Teen Challenge Canada is one of four Teen Challenge organizations within Canada and part of a network of over 1400 Teen Challenge centres worldwide.
Our mission is to help individuals overcome substance addictions to lead full and productive lives.
For more information on Teen Challenge Canada ... www.teenchallenge.ca/impactreport23
Mission: At Teen Challenge Canada, our mission is to empower men and women across Canada with the time, tools and support they need on their journey to find lasting freedom from drug and/or alcohol addiction.
We are committed to the clients in our program and strive to make a positive difference in the lives of individuals, their families, and communities.