About the role
Job Content The development, implementation, and execution of both the technical and procedural elements of the Lanco Group of Companies’ quality management system.
Essential Functions
- Creation and/or continuous improvement of company quality standards, methods, and processes.
- Management of SCAR (Supplier Corrective Action) and ICAR (Internal Corrective Action) processes, tracing quality concerns to their root cause and establishing permanent countermeasures
- Active participation in internal quality processes including but not limited to receiving inspection, first article inspection, nonconforming material control, and final inspection.
- Execution of quality system auditing both internally on-site and externally throughout Lanco’s supply base
- Participate in efforts to continuously improve product designs to bolster the achievement of quality expectations and strengthen product performance specifications
- Lead ISO9001 audit preparation among internal departments and foster the proper implementation of ISO9001 principles throughout the company
- Draw insights from the “voices of the customer” reflected in warranty claims and create corrective actions to reduce warranty costs
- Development of quality metrics to reflect business needs and ensure proper allocation of quality control resources
- Effective communication both inter- and intra-company to increase awareness of quality concerns and solicit the support of appropriate resources
- Remain compliant with all regulatory bodies and company policies as they apply to safe, environmentally conscious work practices, eliminating and/or reducing exposure to liability
- Prepares and presents site-based quality reports on a monthly basis
- Mentor and develop junior members of quality team, providing technical and procedural guidance
Qualifications
- Bachelor’s degree in engineering, engineering technology, or a related field.
- High competency within MS Office suite.
- 3-5 years of applicable work experience.
- Technical literacy to read, interpret, and learn CAD models, engineering drawings/specifications, measuring devices, etc.
- Skilled in the use of Microsoft Office products and other data systems
- Requires knowledge of mechanical, hydraulic, electrical, and paint systems
- Detail-oriented with an ability to judge component/assembly conformance to blueprints and other design specifications.
- Ability to observe, audit, document, and continuously improve processes.
- Ability to understand and follow written and verbal instructions and work rules/procedures.
- Competent in the proper selection and application of various measuring devices and equipment
- Ability to monitor and utilize data to define quality performance and direct efforts of internal teams seeking the improvement of quality metrics
- Ability to accept and act upon constructive criticism to prioritize, organize, and solve quality-related problems
- Ability to complete tasks independently, seeking continuous improvement of key metrics without the need for constant direct management
- Ability to communicate effectively and work cooperatively with site and global functional teams, members of management, suppliers, and other employees.
Physical and work environment
- This is a production classification, and employees work in a factory or warehouse environment with exposure to noise and machinery.
- Work involves considerable climbing, twisting, bending, squatting, and kneeling for long periods of time.
- May lift parts up to 50 lbs. and pull up to 20 lbs.
Lanco is an equal opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.
About Lanco Group of Companies
In 1954, from his home in a south suburb of Chicago, John Lanigan envisioned a better way. Since 1954, the result is a multinational corporation providing machinery and solutions for the transportation and material handling industries worldwide.
At Lanco, we are a diverse group of companies specializing in many disciplines: from heavy equipment manufacturing to sales and service; from facility operations to event promotions; from integrated technologies to equipment distribution. By focusing on product quality, service, and communication at every level, we consistently set the standard for performance and customer satisfaction.
Each of our companies has a strong local presence, yet can quickly leverage the global resources of Lanco. This integrated approach provides the broad based expertise that produces the kind of results our customers demand.
The Lanco Group of Companies has always been at the forefront of finding new ways to build added value for our customers. No matter which of the Lanco companies you are dealing with, we are all driven by one simple directive: to do what’s right for our customers. Our mission is to provide industry leading products and services to every one of our customers.
About the role
Job Content The development, implementation, and execution of both the technical and procedural elements of the Lanco Group of Companies’ quality management system.
Essential Functions
- Creation and/or continuous improvement of company quality standards, methods, and processes.
- Management of SCAR (Supplier Corrective Action) and ICAR (Internal Corrective Action) processes, tracing quality concerns to their root cause and establishing permanent countermeasures
- Active participation in internal quality processes including but not limited to receiving inspection, first article inspection, nonconforming material control, and final inspection.
- Execution of quality system auditing both internally on-site and externally throughout Lanco’s supply base
- Participate in efforts to continuously improve product designs to bolster the achievement of quality expectations and strengthen product performance specifications
- Lead ISO9001 audit preparation among internal departments and foster the proper implementation of ISO9001 principles throughout the company
- Draw insights from the “voices of the customer” reflected in warranty claims and create corrective actions to reduce warranty costs
- Development of quality metrics to reflect business needs and ensure proper allocation of quality control resources
- Effective communication both inter- and intra-company to increase awareness of quality concerns and solicit the support of appropriate resources
- Remain compliant with all regulatory bodies and company policies as they apply to safe, environmentally conscious work practices, eliminating and/or reducing exposure to liability
- Prepares and presents site-based quality reports on a monthly basis
- Mentor and develop junior members of quality team, providing technical and procedural guidance
Qualifications
- Bachelor’s degree in engineering, engineering technology, or a related field.
- High competency within MS Office suite.
- 3-5 years of applicable work experience.
- Technical literacy to read, interpret, and learn CAD models, engineering drawings/specifications, measuring devices, etc.
- Skilled in the use of Microsoft Office products and other data systems
- Requires knowledge of mechanical, hydraulic, electrical, and paint systems
- Detail-oriented with an ability to judge component/assembly conformance to blueprints and other design specifications.
- Ability to observe, audit, document, and continuously improve processes.
- Ability to understand and follow written and verbal instructions and work rules/procedures.
- Competent in the proper selection and application of various measuring devices and equipment
- Ability to monitor and utilize data to define quality performance and direct efforts of internal teams seeking the improvement of quality metrics
- Ability to accept and act upon constructive criticism to prioritize, organize, and solve quality-related problems
- Ability to complete tasks independently, seeking continuous improvement of key metrics without the need for constant direct management
- Ability to communicate effectively and work cooperatively with site and global functional teams, members of management, suppliers, and other employees.
Physical and work environment
- This is a production classification, and employees work in a factory or warehouse environment with exposure to noise and machinery.
- Work involves considerable climbing, twisting, bending, squatting, and kneeling for long periods of time.
- May lift parts up to 50 lbs. and pull up to 20 lbs.
Lanco is an equal opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.
About Lanco Group of Companies
In 1954, from his home in a south suburb of Chicago, John Lanigan envisioned a better way. Since 1954, the result is a multinational corporation providing machinery and solutions for the transportation and material handling industries worldwide.
At Lanco, we are a diverse group of companies specializing in many disciplines: from heavy equipment manufacturing to sales and service; from facility operations to event promotions; from integrated technologies to equipment distribution. By focusing on product quality, service, and communication at every level, we consistently set the standard for performance and customer satisfaction.
Each of our companies has a strong local presence, yet can quickly leverage the global resources of Lanco. This integrated approach provides the broad based expertise that produces the kind of results our customers demand.
The Lanco Group of Companies has always been at the forefront of finding new ways to build added value for our customers. No matter which of the Lanco companies you are dealing with, we are all driven by one simple directive: to do what’s right for our customers. Our mission is to provide industry leading products and services to every one of our customers.