Relationship Manager, Business Markets
Top Benefits
About the role
Job Description
What is the opportunity?
You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. ** You are RBC’s ambassador to the local business market. **Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.
What will you do?
- Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
- Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
- Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
- Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
- Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
- Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
What do you need to succeed?
Must-have
- Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
- Proven track record in exceptional client relationship management
- Excellent communication, time management and organizational skills
Nice-to-have
- Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
- Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
- Good knowledge of a broad array of business and personal financial products and services
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunity to collaborate with other business segments within the bank
- Competitive compensation
- Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
- Flexible work/life balance
- Ability to make a difference and have a lasting impact on your clients’ business and personal life
Job Skills
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-07
Application Deadline:
2025-11-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Relationship Manager, Business Markets
Top Benefits
About the role
Job Description
What is the opportunity?
You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. ** You are RBC’s ambassador to the local business market. **Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.
What will you do?
- Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
- Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
- Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
- Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
- Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
- Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
What do you need to succeed?
Must-have
- Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
- Proven track record in exceptional client relationship management
- Excellent communication, time management and organizational skills
Nice-to-have
- Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
- Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
- Good knowledge of a broad array of business and personal financial products and services
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunity to collaborate with other business segments within the bank
- Competitive compensation
- Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
- Flexible work/life balance
- Ability to make a difference and have a lasting impact on your clients’ business and personal life
Job Skills
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-07
Application Deadline:
2025-11-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.