Top Benefits
About the role
Safety Kleen in Brampton, ON is seeking a bilingual (French/English) Inside Sales / Customer Success Agent to work on site at their location in Brampton, ON. The Customer Success Agent/Sales is responsible for providing exceptional customer service to their customers, with a focus on building customer relationships and cultivating new sales.
Why work for Clean Harbors?
- Health and Safety is our #1 priority, and we live it 3-6-5!
- Competitive wages; starting at $25/hr depending on experience, with a robust commission plan
- Work schedule: 8:30am-5pm (Monday to Friday)
- Focus on maintaining sustainability.
- Comprehensive health benefits coverage after 30 days of full-time employment
- RRSP with company matching.
- Opportunities for growth and development for all the stages of your career
- Company paid training, and tuition reimbursement.
Responsibilities
- Consistently meet or exceed weekly and monthly sales targets and goals, including profit expectations, on all sales transactions and customer referral goals. Create and cultivate a sales pipeline, and ensure disciplined management to meet or exceed quotas
- Understand the customer's business needs and initiatives, and apply our environmental solutions in support of their business goals. Suggest products and services that will add value and ensure customers are provided with accurate information and quotes in a timely manner
- Order placement, entry, documentation and tracking; communicate product delivery schedules with customers as appropriate, using OM, SF, other software
- Develop and maintain customer records, including activities, cases, orders, opportunities, and leads, as well as ensuring accuracy/currency of customer contact information
- Customer issue resolution, including payment processing, document retrieval, account updates, order taking, escalations, etc.
- Develop, maintain, and manage customer relationships at all levels and ensure customer satisfaction in all sales transactions. Follow up with past customers to restore business relationships and look for opportunities to upsell
- Cultivate leads for larger, more complex accounts, or accounts requiring a site visit, for the outside sales team
Qualifications
- Bilingual: French and English
- Candidates must have prior inside sales experience
- Required: High School or equivalent General Studies
- Experience: 3 to 5 years
- Alternative: Alternative combinations of education and experience may be accepted in lieu of degree.
- Computer skills - Office 365 and Salesforce, typing proficiency, ability to use multiple screens
- Time management, attention to details, organizational skills; Active listening; multiple concurrent software use
- Excellent written and verbal communication skills; Suggestive selling; Goal oriented; self-motivated
- Ability to work / operate in fast-paced environment
Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year. Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK ™
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.safety-kleen.com/careers We thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role. Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.
Clean Harbors welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
- SK
About Clean Harbors
Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services.
Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers.
Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.
Top Benefits
About the role
Safety Kleen in Brampton, ON is seeking a bilingual (French/English) Inside Sales / Customer Success Agent to work on site at their location in Brampton, ON. The Customer Success Agent/Sales is responsible for providing exceptional customer service to their customers, with a focus on building customer relationships and cultivating new sales.
Why work for Clean Harbors?
- Health and Safety is our #1 priority, and we live it 3-6-5!
- Competitive wages; starting at $25/hr depending on experience, with a robust commission plan
- Work schedule: 8:30am-5pm (Monday to Friday)
- Focus on maintaining sustainability.
- Comprehensive health benefits coverage after 30 days of full-time employment
- RRSP with company matching.
- Opportunities for growth and development for all the stages of your career
- Company paid training, and tuition reimbursement.
Responsibilities
- Consistently meet or exceed weekly and monthly sales targets and goals, including profit expectations, on all sales transactions and customer referral goals. Create and cultivate a sales pipeline, and ensure disciplined management to meet or exceed quotas
- Understand the customer's business needs and initiatives, and apply our environmental solutions in support of their business goals. Suggest products and services that will add value and ensure customers are provided with accurate information and quotes in a timely manner
- Order placement, entry, documentation and tracking; communicate product delivery schedules with customers as appropriate, using OM, SF, other software
- Develop and maintain customer records, including activities, cases, orders, opportunities, and leads, as well as ensuring accuracy/currency of customer contact information
- Customer issue resolution, including payment processing, document retrieval, account updates, order taking, escalations, etc.
- Develop, maintain, and manage customer relationships at all levels and ensure customer satisfaction in all sales transactions. Follow up with past customers to restore business relationships and look for opportunities to upsell
- Cultivate leads for larger, more complex accounts, or accounts requiring a site visit, for the outside sales team
Qualifications
- Bilingual: French and English
- Candidates must have prior inside sales experience
- Required: High School or equivalent General Studies
- Experience: 3 to 5 years
- Alternative: Alternative combinations of education and experience may be accepted in lieu of degree.
- Computer skills - Office 365 and Salesforce, typing proficiency, ability to use multiple screens
- Time management, attention to details, organizational skills; Active listening; multiple concurrent software use
- Excellent written and verbal communication skills; Suggestive selling; Goal oriented; self-motivated
- Ability to work / operate in fast-paced environment
Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year. Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK ™
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.safety-kleen.com/careers We thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role. Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.
Clean Harbors welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
- SK
About Clean Harbors
Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services.
Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers.
Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.