CRM SPECIALIST, TORONTO
About the role
Posted Sunday, March 29, 2026, 11:00 PM
Canadian Hearing Services (CHS) has an opening for a CRM Specialist based in Toronto. Reporting to the Director, Information Technology, the CRM Specialist will be responsible for leading various Microsoft Dynamics 365 solutions implemented at Canadian Hearing Services. You will also participate in complex and time sensitive projects and work closely with program directors and vice presidents including assisting the Director, Information Technology with developing customized CRM solutions, researching and recommending enhancements to data collection systems, and establishing a comprehensive, efficient, and focused process for reporting on business performance against performance metrics.
This will be a contract, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m.
This posting us for an existing vacancy.
The ideal candidate will have a University or College degree in a related subject, combined with a minimum of three (3) years' related working experience (preferably in the healthcare industry) with different operating systems (e.g. Windows 10, Apple, and iOS). You will also have three (3) years’ Microsoft Dynamics experience.
you are self-motivated, possess strong problem-solving and analytical skills and can consistently complete overlapping projects within tight deadlines. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines**.**
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – April 2, 2026, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
.
-
Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
Job Details
Pay Type
Salary
Hiring Min Rate
66,499 CAD
Hiring Max Rate
71,949 CAD
Not the right fit? Search for CRM SPECIALIST, TORONTO jobs in Toronto, ON
About Canadian Hearing Services
For over 80 years, Canadian Hearing Services (CHS) has played a significant role in supporting and meeting the needs of Deaf and hard of hearing Canadians. We are an industry-leading provider of services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation, and we are the largest and only Accredited organization of its kind in North America.
We have several CHS locations across Ontario and offer many of our services virtually across Canada. In addition to serving Deaf and hard of hearing clients, we also work diligently to champion accessibility in the workplace, providing accessibility, employment and education services to various businesses across Canada and across many sectors, such as healthcare, education, government and the legal field.
We have a dedicated team of friendly, caring and professional staff that are committed to delivering exceptional client outcomes. Our promise is to help our clients lead rich and full lives, and to deliver on our vision of a barrier-free society for Deaf and hard of hearing Canadians.
Our mantra, Raising the Bar, is designed to challenge our organization to continue to deliver the best services and products and to never settle. We are adopting new technologies, exploring innovative means of service delivery, researching the latest treatments, and expanding our programs — all in the name of providing the best quality care to our clients.
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CRM SPECIALIST, TORONTO
About the role
Posted Sunday, March 29, 2026, 11:00 PM
Canadian Hearing Services (CHS) has an opening for a CRM Specialist based in Toronto. Reporting to the Director, Information Technology, the CRM Specialist will be responsible for leading various Microsoft Dynamics 365 solutions implemented at Canadian Hearing Services. You will also participate in complex and time sensitive projects and work closely with program directors and vice presidents including assisting the Director, Information Technology with developing customized CRM solutions, researching and recommending enhancements to data collection systems, and establishing a comprehensive, efficient, and focused process for reporting on business performance against performance metrics.
This will be a contract, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m.
This posting us for an existing vacancy.
The ideal candidate will have a University or College degree in a related subject, combined with a minimum of three (3) years' related working experience (preferably in the healthcare industry) with different operating systems (e.g. Windows 10, Apple, and iOS). You will also have three (3) years’ Microsoft Dynamics experience.
you are self-motivated, possess strong problem-solving and analytical skills and can consistently complete overlapping projects within tight deadlines. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines**.**
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – April 2, 2026, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
.
-
Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
Job Details
Pay Type
Salary
Hiring Min Rate
66,499 CAD
Hiring Max Rate
71,949 CAD
Not the right fit? Search for CRM SPECIALIST, TORONTO jobs in Toronto, ON
About Canadian Hearing Services
For over 80 years, Canadian Hearing Services (CHS) has played a significant role in supporting and meeting the needs of Deaf and hard of hearing Canadians. We are an industry-leading provider of services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation, and we are the largest and only Accredited organization of its kind in North America.
We have several CHS locations across Ontario and offer many of our services virtually across Canada. In addition to serving Deaf and hard of hearing clients, we also work diligently to champion accessibility in the workplace, providing accessibility, employment and education services to various businesses across Canada and across many sectors, such as healthcare, education, government and the legal field.
We have a dedicated team of friendly, caring and professional staff that are committed to delivering exceptional client outcomes. Our promise is to help our clients lead rich and full lives, and to deliver on our vision of a barrier-free society for Deaf and hard of hearing Canadians.
Our mantra, Raising the Bar, is designed to challenge our organization to continue to deliver the best services and products and to never settle. We are adopting new technologies, exploring innovative means of service delivery, researching the latest treatments, and expanding our programs — all in the name of providing the best quality care to our clients.