Top Benefits
About the role
Customer Service Representative/Inventory Coordinator
About Left Coast Naturals:
Left Coast Naturals is a Burnaby, BC based organic and natural food manufacturer/distributor. We distribute nearly 27 brands and 200 bulk products, including our own Hippie Snacks and Left Coast Organics, across Canada. Committed to the planet, community, and customers, we believe food made right makes a difference. At our core, we’re Good People providing Good Food.
Role
The Customer Service Representative/Inventory Coordinator builds strong customer relations and upholds our core values, often serving as the customer's first contact with LCN.
Reports to: Customer Service Manager
Location: Mississauga, ON Area
Responsibilities
- Receiving and order entry
- Invoicing
- Ensure accurate and timely delivery by liaising with warehouse and freight companies
- Assists in maintaining current customer information in ERP system
- Ensures internal policies are followed (pricing checks, minimum order size followed, customer complaint tracking, etc.)
- Process courier shipments
- Assists in processing customer credits and returns
- Inventory control (cycle counts, adjustments, short dated product management)
Ideal Candidate
You have a problem-solving attitude, enjoy building relationships, and adhere to policy while delivering excellent customer service. You have professional English communication skills, are detail-oriented, and can multi-task. Experience in order entry or similar detail-oriented roles is essential, along with the ability to work within tight deadlines. You are proactive in improving processes, a team player, and proficient in Microsoft Office Suite. Understanding of EDI is a plus.
Why Work with Left Coast Naturals?
We offer extended health benefits, an RRSP matching program, performance bonuses, and paid community service days. Additional perks include environmental cash incentives for sustainable commuting and organic groceries, training and professional development, purchase discounts, and company-sponsored social activities.
About Left Coast Naturals
Left Coast Naturals is an organic and natural food manufacturer and distributor based in Burnaby, British Columbia. The brands we manufacture are Hippie Foods, Skeet & Ike's, and Left Coast Bulk Foods. We also market and distribute approximately 30 brands and 200 bulk food commodities to more than 500 stores across Western Canada.
Left Coast Naturals follows a different distribution model. We focus intensely on a limited number of brands, enabling our sales team to know each brand intimately. Our unique distribution approach and full service category management help us to establish a strong retail product presence and quickly build sales. We treat people the way we want to be treated. If we say we will do something then we will do whatever it takes to make it happen.
Our triple bottom line philosophy (People, Planet and Prosperity) incorporates sustainability in everything we do. It's embedded in our products, culture, and the way we do business. We take the time to get to know farmers and manufacturers. This ensures our food is at its peak in quality and taste, and grown in a fair, environmentally friendly way. We believe that food made right can make the World a better place.
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Top Benefits
About the role
Customer Service Representative/Inventory Coordinator
About Left Coast Naturals:
Left Coast Naturals is a Burnaby, BC based organic and natural food manufacturer/distributor. We distribute nearly 27 brands and 200 bulk products, including our own Hippie Snacks and Left Coast Organics, across Canada. Committed to the planet, community, and customers, we believe food made right makes a difference. At our core, we’re Good People providing Good Food.
Role
The Customer Service Representative/Inventory Coordinator builds strong customer relations and upholds our core values, often serving as the customer's first contact with LCN.
Reports to: Customer Service Manager
Location: Mississauga, ON Area
Responsibilities
- Receiving and order entry
- Invoicing
- Ensure accurate and timely delivery by liaising with warehouse and freight companies
- Assists in maintaining current customer information in ERP system
- Ensures internal policies are followed (pricing checks, minimum order size followed, customer complaint tracking, etc.)
- Process courier shipments
- Assists in processing customer credits and returns
- Inventory control (cycle counts, adjustments, short dated product management)
Ideal Candidate
You have a problem-solving attitude, enjoy building relationships, and adhere to policy while delivering excellent customer service. You have professional English communication skills, are detail-oriented, and can multi-task. Experience in order entry or similar detail-oriented roles is essential, along with the ability to work within tight deadlines. You are proactive in improving processes, a team player, and proficient in Microsoft Office Suite. Understanding of EDI is a plus.
Why Work with Left Coast Naturals?
We offer extended health benefits, an RRSP matching program, performance bonuses, and paid community service days. Additional perks include environmental cash incentives for sustainable commuting and organic groceries, training and professional development, purchase discounts, and company-sponsored social activities.
About Left Coast Naturals
Left Coast Naturals is an organic and natural food manufacturer and distributor based in Burnaby, British Columbia. The brands we manufacture are Hippie Foods, Skeet & Ike's, and Left Coast Bulk Foods. We also market and distribute approximately 30 brands and 200 bulk food commodities to more than 500 stores across Western Canada.
Left Coast Naturals follows a different distribution model. We focus intensely on a limited number of brands, enabling our sales team to know each brand intimately. Our unique distribution approach and full service category management help us to establish a strong retail product presence and quickly build sales. We treat people the way we want to be treated. If we say we will do something then we will do whatever it takes to make it happen.
Our triple bottom line philosophy (People, Planet and Prosperity) incorporates sustainability in everything we do. It's embedded in our products, culture, and the way we do business. We take the time to get to know farmers and manufacturers. This ensures our food is at its peak in quality and taste, and grown in a fair, environmentally friendly way. We believe that food made right can make the World a better place.