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3 Brasseurs | 3 Brewers Canada logo

Restaurant Supervisor

Ottawa, Ontario
Mid Level
full_time

Top Benefits

55% employer-paid group insurance
Fully paid employee assistance program
Employee meal discounts

About the role

3 Brasseurs is a growing company that takes its social responsibilities seriously and places people at the heart of its decisions and strategy. We are looking for enthusiastic individuals to join a close-knit team and share our passion for on-site brewed beer in a warm and welcoming atmosphere.

Being a manager with us means working in a participative management style, while enjoying autonomy and responsibility. Our Supervisor position is a full role that provides excellent development opportunities to build a career with us!

Joining The 3 Brasseurs Team Means Enjoying These Benefits

  • Group insurance covered 55% by the employer
  • Employee Assistance Program fully paid by the employer
  • Employee meal discounts
  • Fast-track career advancement opportunities within the company
  • A company culture focused on personal and professional growth
  • A dynamic team and friendly work environment
  • Free parking

Position Overview Reporting to the Restaurant Manager, the Supervisor supports the oversight and supervision of staff, ensuring team performance and the proper execution of delegated tasks. As a brand ambassador, the Supervisor embodies the company’s values and represents upper management with professionalism. All actions and decisions are guided by collective success, service excellence, and the well-being of both customers and employees.

This role offers a career development opportunity leading to a management position. It is intended for an experienced team member—whether a server, bartender, or support staff—who demonstrates a strong work ethic and adherence to the company’s best practices.

Main Responsibilities

  • Ensure service quality and atmosphere meet company and management standards.
  • Manage workflow to guarantee smooth and efficient service.
  • Evaluate daily performance through observation and actions, then provide coaching.
  • Help identify career development opportunities for team members.
  • Assist in resolving employee issues and conflicts.
  • Oversee quality control and ensure standards, protocols, and regulations are respected.
  • Communicate organizational needs so employees are set up for success.
  • Supervise and act as a reference point for employees, offering guidance, support, and compassion.
  • Step in to assist management when needed.
  • Act as a liaison between staff and management, fostering strong communication.

Experience Qualifications for Success

  • 6 months to 1 year of supervisory or leadership experience in the restaurant or hospitality sector (an asset).
  • Hands-on floor experience with a solid understanding of restaurant operations.

Skills & Competencies

  • Excellent communication skills in French and the ability to communicate in English.
  • Strong customer service orientation and ability to prioritize during high-volume periods.
  • Natural leadership and team spirit.
  • Motivation to learn and develop management skills.
  • Ability to support the team in sales management and operational efficiency.
  • Strong coaching, motivating, and training abilities.
  • Conflict resolution skills and ability to maintain a positive work environment.
  • Positive, dynamic attitude with a drive to take on challenges.
  • Attention to detail and rigor in task execution.

Work Schedule

  • Full-time or Part-time
  • Availability from Monday to Sunday with 2 days off per week
  • Participation in both opening and closing shifts on a rotational basis
  • Flexible hours: days, evenings, and weekends depending on restaurant needs.

About 3 Brasseurs | 3 Brewers Canada

Restaurants
51-200

MICROBREWERY – RESTAURANT – BAR

Each of our locations has its own brewer and microbrewery for the true craft beer experience!