Top Benefits
About the role
Who you are
- 3–5 years in an IT support, helpdesk, or systems admin role
- Strong troubleshooting skills across macOS, SaaS tools, and identity/access systems
- Experience with MDM, endpoint protection, and identity tools (Okta a plus)
- Familiarity with scripting or automation (e.g., Bash, Python, no-code tools)
- Able to manage support queues with empathy, urgency, and professionalism
- Prior experience supporting a fully remote global team within a start up environment ideal
- Clear communicator who documents work well and can train others as needed
- Bonus: Experience in healthcare or other compliance-focused environments (HIPAA/SOC 2)
- Bonus: Experience using GAM or other admin automation tools
What the job involves
- As an IT Engineer at Function Health, you’ll play a hands-on role in keeping our team productive, secure, and well-supported. You’ll manage laptops, resolve technical issues, improve onboarding/offboarding workflows, and help enforce the tools and processes that support our fast-paced, mission-driven environment
- As an early member of our team, your contributions will play a critical role in shaping the future of our member experience as we scale from currently thousands of members to millions
- This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact—we’d love to meet you
- Provide technical support to employees for devices, software, and account issues
- Manage onboarding/offboarding tasks to ensure timely and secure access across systems
- Maintain and improve IT processes and documentation (e.g., checklists, runbooks, automation scripts)
- Enroll and monitor laptops in MDM and ensure endpoint protection is running
- Administer SaaS and productivity tools like Google Workspace, Slack, Notion, etc
- Partner with Security to roll out device, account, and data protection policies
- Track IT assets, manage inventory, and support device lifecycle operations
- Triage IT requests, escalate complex issues, and follow through to resolution
- Support internal audits by maintaining access logs, asset records, and process documentation
Benefits
- Choose your own holidays
- 401k Match
- Health Insurance
Not the right fit? Search for IT Engineer jobs in Canada, United States
About Function
At Function of Beauty, we are #BeautyNerds. We are scientists, developers, engineers, data-driven marketers, and consumer-centric experts creating the world's most customizable beauty products from scratch. We saw an opportunity to improve the way that people experience beauty. And we continue because we see the growing impact we can have on our consumers, communities, and planet.
Function of Beauty works by creating a unique, individually filled formula for you, for each of the products you order. It starts with a quiz— for hair or skin. You tell us about your hair/skin, your goals, and your personal preferences. Then, we take all of that info and our team of world-class MIT engineers, cosmetic scientists, and developers, create your custom formula and send it straight to you.
Similar Jobs
Top Benefits
About the role
Who you are
- 3–5 years in an IT support, helpdesk, or systems admin role
- Strong troubleshooting skills across macOS, SaaS tools, and identity/access systems
- Experience with MDM, endpoint protection, and identity tools (Okta a plus)
- Familiarity with scripting or automation (e.g., Bash, Python, no-code tools)
- Able to manage support queues with empathy, urgency, and professionalism
- Prior experience supporting a fully remote global team within a start up environment ideal
- Clear communicator who documents work well and can train others as needed
- Bonus: Experience in healthcare or other compliance-focused environments (HIPAA/SOC 2)
- Bonus: Experience using GAM or other admin automation tools
What the job involves
- As an IT Engineer at Function Health, you’ll play a hands-on role in keeping our team productive, secure, and well-supported. You’ll manage laptops, resolve technical issues, improve onboarding/offboarding workflows, and help enforce the tools and processes that support our fast-paced, mission-driven environment
- As an early member of our team, your contributions will play a critical role in shaping the future of our member experience as we scale from currently thousands of members to millions
- This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact—we’d love to meet you
- Provide technical support to employees for devices, software, and account issues
- Manage onboarding/offboarding tasks to ensure timely and secure access across systems
- Maintain and improve IT processes and documentation (e.g., checklists, runbooks, automation scripts)
- Enroll and monitor laptops in MDM and ensure endpoint protection is running
- Administer SaaS and productivity tools like Google Workspace, Slack, Notion, etc
- Partner with Security to roll out device, account, and data protection policies
- Track IT assets, manage inventory, and support device lifecycle operations
- Triage IT requests, escalate complex issues, and follow through to resolution
- Support internal audits by maintaining access logs, asset records, and process documentation
Benefits
- Choose your own holidays
- 401k Match
- Health Insurance
Not the right fit? Search for IT Engineer jobs in Canada, United States
About Function
At Function of Beauty, we are #BeautyNerds. We are scientists, developers, engineers, data-driven marketers, and consumer-centric experts creating the world's most customizable beauty products from scratch. We saw an opportunity to improve the way that people experience beauty. And we continue because we see the growing impact we can have on our consumers, communities, and planet.
Function of Beauty works by creating a unique, individually filled formula for you, for each of the products you order. It starts with a quiz— for hair or skin. You tell us about your hair/skin, your goals, and your personal preferences. Then, we take all of that info and our team of world-class MIT engineers, cosmetic scientists, and developers, create your custom formula and send it straight to you.