Casual Support Attendant
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description JOB PURPOSE : The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.
Characteristic Job Duties
- Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence
- Understands and is aware of emergency/disaster procedures and follows through
- Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)
- Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches
- Reports security problems to appropriate staff.
- Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients
- Meets visitors and directs and accompanies them as necessary; may include contact to resident/client
- May serve as Relief Front Desk Clerk
- Performs other duties as assigned
Minimum Education Level Attained The successful job applicant will have completed High School plus specialized courses of up to six (6) months.
Special Licenses, Diplomas, Certifications Or Requirements
- Immunization for Hepatitis B
- Vaccination against Tuberculosis
- WHMIS training
- Current Certification in First Aid/CPR
- Criminal Police Investigation Check (CPIC)
- Mental Health First-Aid
- Motivational Interviewing
- Non-violent crisis intervention training
Minimum Prior Related Experience One year of prior related experience, including, security experience.
Physical Effort/Dexterity Required The performance of the job requires continuously performing walkabouts, and occasionally keyboarding and lifting/packing clients’ belongings.
Concentration Required The performance of the job requires continuously monitoring the environment, interacting with clients, and occasionally recording information and monitoring security cameras.
Responsibility For Financial Resources The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget.
Responsibility For Human Resources The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees.
Work Environment The incumbent’s work environment is typically in a shelter and/or in Treatment facilities/grounds.
The Incumbent Will Work Under The Following Disagreeable Conditions
- Isolation
- Monotony
- Dealing with angry people
- Verbal abuse
- Work schedule affecting lifestyle
Exposure To Hazards The job incumbent may be exposed to the risk of moderate to severe injury or illnesses due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
Precautionary Measures The incumbent must take the following precautionary measures (in addition to health and safety rules):
- Universal Precautions
- Vaccination against Tuberculosis
- Mental Health First Aid
Hours Of Work Shifts: 8:00am to 4:00pm, 4:00pm to 12midnite, 12midnite to 8:00am
Shifts are 8.0 hours of paid time
Compensation Probationary rate: $28.32/hour
Post-probationary rate: $29.07/hour
Compensation The target hiring range for this position is $28.32 to $28.70 with a maximum of $29.07.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Casual Support Attendant
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description JOB PURPOSE : The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.
Characteristic Job Duties
- Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence
- Understands and is aware of emergency/disaster procedures and follows through
- Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)
- Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches
- Reports security problems to appropriate staff.
- Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients
- Meets visitors and directs and accompanies them as necessary; may include contact to resident/client
- May serve as Relief Front Desk Clerk
- Performs other duties as assigned
Minimum Education Level Attained The successful job applicant will have completed High School plus specialized courses of up to six (6) months.
Special Licenses, Diplomas, Certifications Or Requirements
- Immunization for Hepatitis B
- Vaccination against Tuberculosis
- WHMIS training
- Current Certification in First Aid/CPR
- Criminal Police Investigation Check (CPIC)
- Mental Health First-Aid
- Motivational Interviewing
- Non-violent crisis intervention training
Minimum Prior Related Experience One year of prior related experience, including, security experience.
Physical Effort/Dexterity Required The performance of the job requires continuously performing walkabouts, and occasionally keyboarding and lifting/packing clients’ belongings.
Concentration Required The performance of the job requires continuously monitoring the environment, interacting with clients, and occasionally recording information and monitoring security cameras.
Responsibility For Financial Resources The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget.
Responsibility For Human Resources The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees.
Work Environment The incumbent’s work environment is typically in a shelter and/or in Treatment facilities/grounds.
The Incumbent Will Work Under The Following Disagreeable Conditions
- Isolation
- Monotony
- Dealing with angry people
- Verbal abuse
- Work schedule affecting lifestyle
Exposure To Hazards The job incumbent may be exposed to the risk of moderate to severe injury or illnesses due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
Precautionary Measures The incumbent must take the following precautionary measures (in addition to health and safety rules):
- Universal Precautions
- Vaccination against Tuberculosis
- Mental Health First Aid
Hours Of Work Shifts: 8:00am to 4:00pm, 4:00pm to 12midnite, 12midnite to 8:00am
Shifts are 8.0 hours of paid time
Compensation Probationary rate: $28.32/hour
Post-probationary rate: $29.07/hour
Compensation The target hiring range for this position is $28.32 to $28.70 with a maximum of $29.07.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.