Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!

The Opportunity

The successful candidate will provide frontline customer support within the Nominations and Allocations team managing the day-to-day and month end customer transactions on the NGTL, Foothills and Ventures pipeline systems.

Additional Information

• Work Schedule: this role requires a modified work schedule with ten and a half hour shifts, utilizing a four-days-on, four-days-off rotation (AM/PM) schedule. Shifts are 7:00 am to 5:30 pm and 10:30 am to 9:00 pm.10 hour shifts. This team works 365 days.

What you’ll do

• Process nominations, confirmations and other daily and monthly scheduling tasks
• Work with customers to resolve nomination errors
• Confirm with interconnecting operators and resolve imbalances
• Train customers in nominations
• Respond to customer scheduling inquiries
• Complete month end allocation processes
• Provide detailed monthly reports to government bodies and regulators
• Work with I.T. partners to ensure reliable e-commerce tools; resolve systems problems that arise
• Manage the day-to-day operational relationship with customers

Minimum Qualification

• 2 or more years of related industry or scheduling experience
• Proficiency with analytical tools (spreadsheets) and presentation software
• Experience with analyzing large datasets and identify trends or patterns related to nominations and scheduling
• Prior experience in the natural gas industry, particularly with nominations and scheduling processes

Preferred Qualifications

• Strong attention to detail
• Strong interpersonal and communication skills
• Excellent telephone skills
• Analytical and problem-solving skills and the ability to create effective solutions
• Ability to work independently and within a team environment
• Demonstrated ability to work to tight deadlines

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

TC Energy is a leading energy infrastructure company in North America. We have complementary businesses of natural gas pipelines and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.

TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

• Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
• Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
• All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
• TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting careers@tcenergy.com.