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Sr. Manager, Enterprise Applications

Knixabout 23 hours ago
Hybrid
Toronto, ON
$145,000/annual
Senior Level

Top Benefits

100% coverage of health, dental, and HSA premiums
Paramedical, mental health, and vision care coverage
Dialogue app: virtual coaching, therapy, legal counseling

About the role

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

As the Sr. Manager, Enterprise Systems, you are the architect and primary owner of our core business application ecosystem. Your mission is to bridge the gap between technical infrastructure and business strategy, ensuring our ERP, Merchandise Planning, PIM, and Supply Chain systems are seamlessly integrated to power our global operations. You will ensure that data moves accurately from the first spark of product creation to the final sale, directly contributing to our strategic growth and operational excellence.

###About You:

-Data Integrity Advocate: You possess a high accountability mindset toward data accuracy, treating SKU master data and inventory synchronization with the precision they deserve. -Systems Architect Mindset: You are curious and proactive, constantly looking for ways to resolve systemic "bottlenecks" and replace manual workarounds with automated, elegant system processes. -The Translator: You are a strong communicator who can take complex system architecture and explain technical constraints to Merchandisers and Supply Chain Managers in plain English. -Collaborative Problem Solver: You thrive on diagnosing and resolving integration failures and operational breakdowns, partnering across the organization to find lasting solutions.

###The Opportunity:

-Ecosystem Management: You will lead the functional management and high-level synchronization of our core tech stack, including ERP, Merchandise Planning, and Digital Sales Channels. -Strategic Operations Partnering: You will partner closely with Planning and Sourcing teams to ensure tools are correctly fed with historical sales and inventory data to facilitate accurate re-forecasting and global factory commitments. -Data & Inventory Governance: You will design and enforce our "Single Source of Truth" strategy, reconciling inventory across e-commerce, retail POS, and distribution centers to eliminate stockouts. -Brand & Supply Chain Growth: You will own the operational reliability of EDI and WMS integrations, ensuring that ASNs and tracking data flow accurately to provide a premium experience for our partners and customers. -Evolving Systems: You will lead system upgrades, API integration projects, and PIM implementations as our global footprint continues to expand.

###Qualifications:

-Experience: 10+ years of experience managing enterprise-level systems specifically within the Apparel or Retail industry. -Technical Skills: Deep functional expertise in ERP (Inventory, Finance, and Order Management modules), PLM workflows, PIM syndication, and SQL/BI reporting tools. -Soft Skills: Exceptional cross-functional communication and the ability to build meaningful relationships between technical and business teams. -Problem Solving: A highly analytical and self-directed approach to diagnosing complex system integration issues and data synchronization failures. -Operational Literacy: A comprehensive grasp of the "Retail Lifecycle," from landed cost and sourcing to omnichannel fulfillment.

###Compensation:

  • Salary starting at $145,000.00 annually

Compensation & Care

Transparency is at the heart of everything we do, including how we pay. The posted expected salary for this role represents candidates developing new skills within the position. Increased salaries represent those who are more proficient or have achieved mastery and deep institutional knowledge over time. Your specific offer will rely on your unique experience and our team's current needs.

Rewards are not just about your regular pay and annual bonuses. We believe rewards should support your whole life, not just your work. That’s why we cover100% of the premiumsfor your health, dental, and Health Spending Account (HSA) through our benefits provider. We offer our employees generous coverage for paramedical services, mental health support, and vision care. You’ll also gain access toDialogue, an app for virtual coaching, therapy, and legal counseling.

Beyond vacation, you’ll get3 Floater Daysand10 Sick Daysevery year. We also help you disconnect by extending long weekends—giving you4 extra paid days offattached to Victoria Day, Canada Day, Civic Holiday, and Labour Day.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up your salary to80% for 24 weeks(nearly 6 months), available to birthing parents, partners, and parents via adoption or surrogacy. We also invest in your future with aGRSP Match program(up to 3% match) and a**$500 annual development budget**. Plus, you’ll enjoy a50% discounton Knix products because we want you to love what you create.

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Knix

Retail Apparel and Fashion
201-500

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.

Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.

We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix.

Learn more at www.knix.com or follow our journey @knix and @ktbyknix on social.

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