Sales Operations & Pricing Specialist
About the role
**Company Name:**Merrithew International
**Job Title:**Sales Operations & Pricing Specialist
**Reports to:**Director of Sales Operations and Planning
**Category:**Full time, Hybrid – Permanent
**Position Location:**Scarborough Ontario, Tapscott Office
**Opportunity:**This is a new role in the organization
Compensation:$60,000.00 - $70,000.00 plus Bonus
About Merrithew
Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.
Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.
Our Core Values
These are the values that guide our daily actions, decisions, and how we work with one another and our customers:
- Community – Culture of belonging, encourage connections and engagement
- Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
- Boldness – Act with courage, change the norm, never settle for “just ok”
- Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
- Accountability – Act like owners, own the results
- Innovation – Delivering the best, highest-quality products, programs and services
Position Overview
The Pricing & Governance Specialist is responsible for protecting margin, ensuring global pricing consistency, and enforcing channel governance across the Merrithew and Align brands. This role serves as the central authority for pricing controls, discount approvals, distributor margin structures, and territory protection, enabling sustainable revenue growth while minimizing channel conflict.
This role is also a critical support function for the Sales team, overseeing the set up of new SKUs and the corresponding product spec sheets. Quarterly commissions payouts are led by this individual as well as all price increases, key account margin analyses and other functions essential to keep the Sales team moving forward.
Acting as a key partner to Sales, Finance, and Regional Leadership, the Pricing & Governance Specialist balances commercial flexibility with disciplined governance to support long-term profitability and brand integrity.
Key Responsibilities
Pricing Governance & Margin Protection
- Own and enforce global pricing policies across Merrithew and Align brands
- Review, approve, or decline discount requests in line with established discount tiers and margin thresholds
- Monitor pricing exceptions and escalation requests, ensuring alignment with financial and strategic objectives
- Analyze margin impact of pricing decisions and recommend corrective actions where needed
Price Book Management
- Maintain and govern all global price books, including list prices, regional pricing, and customer-specific pricing where applicable
- Ensure pricing accuracy and consistency across ERP, CRM, and quoting systems
- Coordinate pricing updates related to cost changes, product launches, promotions, and currency adjustments
- Partner with Finance and Product teams to validate pricing assumptions and cost inputs
- Oversee price increases, price list updates and the communication of pricing changes internally and on the webstore
- Manage all bundle pricing criteria and updating information throughout Merrithew and Align’s various systems
Distributor & Channel Management
- Define, maintain, and monitor distributor margin structures by region and channel
- Ensure distributor pricing aligns with contractual agreements and global pricing strategy
- Review distributor pricing practices to identify margin erosion, non-compliance, or channel conflict risks
- Support contract development and renewal by providing pricing and margin guidance
Channel Governance & Territory Protection
- Monitor and manage channel conflict across direct, distributor, and e-commerce channels
- Enforce territory rules and customer ownership guidelines to protect partner relationships and revenue streams
- Investigate and resolve pricing or territory violations in collaboration with Sales Leadership
- Develop reporting and dashboards to proactively identify conflict risks
Reporting, Insights & Continuous Improvement
- Track pricing performance, discount utilization, and margin trends across regions and channels
- Provide regular reporting and insights to Sales, Finance, and Executive Leadership
- Identify opportunities to strengthen pricing discipline, simplify governance processes, and improve compliance
- Contribute to the development and refinement of global pricing policies and governance frameworks
Commission Calculations & Key Stakeholder for ERP Implementation and Data Custody
-
Calculate the quarterly and annual sales commissions for the Sales team and providing recommendations and insight on rates and performance
-
Be a main stakeholder and point of contact for master data custody, SKU set up, pricing, etc.
-
Set up new product SKUs (and approved pricing) in all systems, working with production on BOMs
-
Provide competitive produce pricing analysis and projections sheets to Sales team
-
Maintaining Product Spec Sheet – including all details of a product such as UPC, EAN, GTIN, HS Codes, Landed Costs (material & duties & import shipping), Material, COO, size & weight of item and shipping item & master carton
-
Web Store – add new items, review & update as needed (new images or branding) with Trello request
-
Track and set up all monthly promos on Merrithew.com and via Distributor/Reseller partner networks. In conjunction with Sales, highlighting discounts and profitability on all monthly promos. Take a lead role in the Black Friday Cyber Monday annual event. Setting up promo offers, tracking offers and summarizing key stats and post-event summary.
Sales Operations
-
Product – new release announcements, discontinued notices & out of stock notices
-
Packaging review and update to ensure branding, logos, addresses, images, etc. are up to date prior to Supply Chain POs
-
GSI invoice annual approval – to renew UPC license
-
Extreme Reach monthly invoice approvals – for original master video storage
-
Catalog update requests and Photo shoot lists – new and / or updated items
-
Process royalty reports – i.e. Cinedigm
-
Make Icovia 3D planner pricing updates
-
Other duties, as assigned
Qualifications & Experience
Required
- University-level Business degree.
- 5+ years of experience in pricing, sales operations, finance, or commercial governance
- Proven experience managing price books, discount structures, and margin controls
- Strong analytical skills with the ability to assess margin impact and pricing scenarios
- Experience working with ERP and CRM systems (e.g., Salesforce, NetSuite, SAP, or similar)
- Excellent attention to detail and ability to enforce policies with confidence and professionalism
- Experience in a global, multi-brand, or multi-channel organization
- Familiarity with distributor and partner-based sales models
- Experience supporting international pricing and currency management
- Background in fitness, wellness, manufacturing, or consumer durable goods
- Commercial judgment and financial acumen
- Strong stakeholder management and cross-functional collaboration
- Ability to balance sales enablement with governance discipline
- Clear, confident communication when enforcing policies
- Proactive problem-solver with a continuous improvement mindset
Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.
Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "careers@merrithew.com"
Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.
Not the right fit? Search for Sales Operations & Pricing Specialist jobs in Scarborough, ON
About Merrithew
Merrithew's mission is to motivate people of all ages and life stages to lead healthier lives through high-quality education programs and cutting-edge equipment. We do this by supporting and inspiring people worldwide to achieve optimal fitness and wellness through premium programming and equipment. Our mission is based on the value we place on education, connection, respect, passion, integrity, leadership, accountability and quality.
Merrithew has trained more than 60,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. This contemporary approach to the original exercise method pioneered by the late Joseph Pilates, is one of the safest, most effective methods of exercise available.
Merrithew has dedicated more than 30 years to building, crafting and perfecting high quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship is evident in every detail.
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Sales Operations & Pricing Specialist
About the role
**Company Name:**Merrithew International
**Job Title:**Sales Operations & Pricing Specialist
**Reports to:**Director of Sales Operations and Planning
**Category:**Full time, Hybrid – Permanent
**Position Location:**Scarborough Ontario, Tapscott Office
**Opportunity:**This is a new role in the organization
Compensation:$60,000.00 - $70,000.00 plus Bonus
About Merrithew
Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.
Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.
Our Core Values
These are the values that guide our daily actions, decisions, and how we work with one another and our customers:
- Community – Culture of belonging, encourage connections and engagement
- Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
- Boldness – Act with courage, change the norm, never settle for “just ok”
- Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
- Accountability – Act like owners, own the results
- Innovation – Delivering the best, highest-quality products, programs and services
Position Overview
The Pricing & Governance Specialist is responsible for protecting margin, ensuring global pricing consistency, and enforcing channel governance across the Merrithew and Align brands. This role serves as the central authority for pricing controls, discount approvals, distributor margin structures, and territory protection, enabling sustainable revenue growth while minimizing channel conflict.
This role is also a critical support function for the Sales team, overseeing the set up of new SKUs and the corresponding product spec sheets. Quarterly commissions payouts are led by this individual as well as all price increases, key account margin analyses and other functions essential to keep the Sales team moving forward.
Acting as a key partner to Sales, Finance, and Regional Leadership, the Pricing & Governance Specialist balances commercial flexibility with disciplined governance to support long-term profitability and brand integrity.
Key Responsibilities
Pricing Governance & Margin Protection
- Own and enforce global pricing policies across Merrithew and Align brands
- Review, approve, or decline discount requests in line with established discount tiers and margin thresholds
- Monitor pricing exceptions and escalation requests, ensuring alignment with financial and strategic objectives
- Analyze margin impact of pricing decisions and recommend corrective actions where needed
Price Book Management
- Maintain and govern all global price books, including list prices, regional pricing, and customer-specific pricing where applicable
- Ensure pricing accuracy and consistency across ERP, CRM, and quoting systems
- Coordinate pricing updates related to cost changes, product launches, promotions, and currency adjustments
- Partner with Finance and Product teams to validate pricing assumptions and cost inputs
- Oversee price increases, price list updates and the communication of pricing changes internally and on the webstore
- Manage all bundle pricing criteria and updating information throughout Merrithew and Align’s various systems
Distributor & Channel Management
- Define, maintain, and monitor distributor margin structures by region and channel
- Ensure distributor pricing aligns with contractual agreements and global pricing strategy
- Review distributor pricing practices to identify margin erosion, non-compliance, or channel conflict risks
- Support contract development and renewal by providing pricing and margin guidance
Channel Governance & Territory Protection
- Monitor and manage channel conflict across direct, distributor, and e-commerce channels
- Enforce territory rules and customer ownership guidelines to protect partner relationships and revenue streams
- Investigate and resolve pricing or territory violations in collaboration with Sales Leadership
- Develop reporting and dashboards to proactively identify conflict risks
Reporting, Insights & Continuous Improvement
- Track pricing performance, discount utilization, and margin trends across regions and channels
- Provide regular reporting and insights to Sales, Finance, and Executive Leadership
- Identify opportunities to strengthen pricing discipline, simplify governance processes, and improve compliance
- Contribute to the development and refinement of global pricing policies and governance frameworks
Commission Calculations & Key Stakeholder for ERP Implementation and Data Custody
-
Calculate the quarterly and annual sales commissions for the Sales team and providing recommendations and insight on rates and performance
-
Be a main stakeholder and point of contact for master data custody, SKU set up, pricing, etc.
-
Set up new product SKUs (and approved pricing) in all systems, working with production on BOMs
-
Provide competitive produce pricing analysis and projections sheets to Sales team
-
Maintaining Product Spec Sheet – including all details of a product such as UPC, EAN, GTIN, HS Codes, Landed Costs (material & duties & import shipping), Material, COO, size & weight of item and shipping item & master carton
-
Web Store – add new items, review & update as needed (new images or branding) with Trello request
-
Track and set up all monthly promos on Merrithew.com and via Distributor/Reseller partner networks. In conjunction with Sales, highlighting discounts and profitability on all monthly promos. Take a lead role in the Black Friday Cyber Monday annual event. Setting up promo offers, tracking offers and summarizing key stats and post-event summary.
Sales Operations
-
Product – new release announcements, discontinued notices & out of stock notices
-
Packaging review and update to ensure branding, logos, addresses, images, etc. are up to date prior to Supply Chain POs
-
GSI invoice annual approval – to renew UPC license
-
Extreme Reach monthly invoice approvals – for original master video storage
-
Catalog update requests and Photo shoot lists – new and / or updated items
-
Process royalty reports – i.e. Cinedigm
-
Make Icovia 3D planner pricing updates
-
Other duties, as assigned
Qualifications & Experience
Required
- University-level Business degree.
- 5+ years of experience in pricing, sales operations, finance, or commercial governance
- Proven experience managing price books, discount structures, and margin controls
- Strong analytical skills with the ability to assess margin impact and pricing scenarios
- Experience working with ERP and CRM systems (e.g., Salesforce, NetSuite, SAP, or similar)
- Excellent attention to detail and ability to enforce policies with confidence and professionalism
- Experience in a global, multi-brand, or multi-channel organization
- Familiarity with distributor and partner-based sales models
- Experience supporting international pricing and currency management
- Background in fitness, wellness, manufacturing, or consumer durable goods
- Commercial judgment and financial acumen
- Strong stakeholder management and cross-functional collaboration
- Ability to balance sales enablement with governance discipline
- Clear, confident communication when enforcing policies
- Proactive problem-solver with a continuous improvement mindset
Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.
Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "careers@merrithew.com"
Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.
Not the right fit? Search for Sales Operations & Pricing Specialist jobs in Scarborough, ON
About Merrithew
Merrithew's mission is to motivate people of all ages and life stages to lead healthier lives through high-quality education programs and cutting-edge equipment. We do this by supporting and inspiring people worldwide to achieve optimal fitness and wellness through premium programming and equipment. Our mission is based on the value we place on education, connection, respect, passion, integrity, leadership, accountability and quality.
Merrithew has trained more than 60,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. This contemporary approach to the original exercise method pioneered by the late Joseph Pilates, is one of the safest, most effective methods of exercise available.
Merrithew has dedicated more than 30 years to building, crafting and perfecting high quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship is evident in every detail.