Job Number**:** 53474

Are you a technical professional with a passion for civic projects and a keen eye for detail? The City of Edmonton is looking for a talented Elections Systems Analyst to join our team in the Office of the City Clerk. This is a critical role that supports the preparation and delivery of municipal and school board elections, by-elections, and other important legislative projects. You will play a vital role in ensuring the integrity, security, and transparency of Edmonton's democratic process. This position is a unique opportunity to use your technical skills for the public good, working in a dynamic environment with significant legislative and public scrutiny.

What will you do?

• Support the building, configuration, testing, and deployment of election and legislative solutions in collaboration with vendors, Open City and Technology (OCT), and other key partners
• Perform solution delivery and operational maintenance for election technologies, and troubleshoot technical issues
• Work with third-party providers to configure, customize, and deploy systems that support business processes, such as Election Logistics Management Systems (ELMS), Learning Management Systems (LMS), and the permanent electors register
• Develop, document, and provide end-user training to team members on election applications
• Liaise with various internal support teams, including Network, Telecom, Application Support, and Web Support, to ensure project requirements are met
• Support the Data Integration Analyst with data extracts and integrations between systems as needed
• Configure and test voting station devices and software, and develop test plans and logic and accuracy audit procedures
• Provide front-line technical support to project team members and election workers at voting stations, including during evenings and weekends during key project activities
• Work with vendors to troubleshoot, diagnose, and resolve bug fixes and change requests

Qualifications:

• A Degree in Computer Science, Computer or Software Engineering, or a related discipline with at least 4 years of relevant experience in business software development, implementation, and support, OR
• A Post-secondary diploma in a related discipline with 5 years of relevant experience, OR
• A 1-year related certificate with 7 years of relevant experience
• Experience in business process and requirements definition
• Experience with application development, configuration, customization, and testing
• Experience in software support and web site design standards

Assets:

• Experience in technical fields related to elections or other legislative projects (e.g., census or petition projects)
• Experience with Quality Assurance methodologies like Six Sigma or ISO 9001
• Familiarity with election technology systems and hardware requirements
• Strong knowledge of the technical requirements of civic projects
• Ability to troubleshoot and resolve technical issues in a high-pressure, time-sensitive environment

Skills required for success:

• Exceptional organizational and technical skills with a keen attention to detail
• Strong verbal and written communication skills, including the ability to explain complex technical concepts to non-technical collaborators
• Ability to build and maintain strong working relationships with both internal and external partners
• Strong analytical, diagnostic, project, and research skills
• The ability to work independently with a high degree of autonomy
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) that is satisfactory to the City of Edmonton
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance.
• Overtime, and evening work may be required, especially during peak project periods
• Must be able to work in a high-stress environment with a high volume of work and potential interactions with the public

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $52.578 - $67.097 (Hourly); $92,629.29 - $118,208.14 (Annually)

Talent Acquisition Consultant: SM / SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title**:** Application Infra Analyst II

Posting Date**:** Oct 6, 2025

Closing Date**:** Oct. 27, 2025 11:59:00 PM (MDT)

Number of Openings (up to)****: 1 - Permanent Full-time

Union : CSU 52

Department**:** Office of the City Clerk

Work Location(s)****: Elections Office, 16304 - 114 Ave Edmonton T5J 3R8