Sinai Health is looking for a Case Manager to support our Ambulatory Care at Hennick Bridgepoint Hospital.

In This Role You Will

• Provide leadership and oversee the coordination of care and services for patients within the Day Treatment and Ambulatory Care programs
• Collaborate with and manage the interdisciplinary team to ensure comprehensive, patient-centered care from pre-admission through community follow-up
• Manage the referral system for the Ambulatory Care Program and clinics, including reviewing referrals and communicating decisions to internal and external partners
• Participate in and contribute to Quality Improvement initiatives, projects, and committees to enhance program effectiveness and patient outcomes
• Engage and collaborate with key stakeholders to ensure accuracy and integrity of Program Performance Metrics
• Chair and manage program weekly rounds
• Engage in scheduling and staffing initiatives to ensure operational efficiency
• Work in partnership with the Clinical Managers to achieve program goals, targets, and operational objectives
• Liaise with external stakeholders to ensure alignment with assigned clinical pathways and regulatory guidelines
• Ensure patient-centered assessment, care planning, implementation, ongoing evaluation, and coordination of services
• Respond to queries related to programs and clinics
• Perform other duties consistent with the job classification as required

Job Requirements Mandatory

• Baccalaureate degree in a health-related field from an accredited educational institution
• 5 years of clinical experience
• Currently registered/licensed and in good standing with a professional College in Ontario (College of Nurses of Ontario, College of Audiologists and Speech-Language Pathologists of Ontario, College of Occupational Therapists of Ontario, College of Physiotherapists of Ontario, College of Social Workers and Social Service Workers of Ontario)

Preferred

• Previous experience in the role of Case Manager or Patient Navigator

Skills and Knowledge

• Demonstrated planning and problem solving skills
• Demonstrated ability to motivate and empower others
• Demonstrated ability to make decisions and take responsibility for those decisions
• Superior communication skills (oral and written)
• Demonstrated leadership and management skills
• Ability to adjust to changing conditions relating to patients and the environment
• Demonstrated ability to effectively communicate and develop partnerships with patients and their families, other hospitals and community agencies
• Excellent organizational and time management skills
• Excellent negotiation skills
• Competency with computer applications, specifically, Microsoft Office applications

If this sounds like you and you feel ready to build your career within ambulatory care, apply now and let us know why you’d be a great addition to our team.

Salary: Minimum - $46.88/hour; Maximum - $58.63/hour

Vacancy Type: New/Replacement Vacancy

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email