Manager, Data Analytics & Internal Controls

About the Role:

The Manager, Data Analytics and Internal Controls, is a specialist role with two equally weighted and closely connected mandates: delivering trusted, analytics-ready data to the business lines that depend on it, and independently auditing SCU’s internal controls on a quarterly basis against the CUDIC ICR questionnaire framework.

The successful candidate will be analytically rigorous, detail-oriented, and comfortable operating independently at the intersection of data integrity, financial reconciliation, and regulatory compliance. This is not a generalist management role; it is a specialist position requiring both technical data capability and a confident working knowledge of credit union control environments.

Key Responsibilities

Pillar 1 — Sales, Member Engagement & CRM Data

• Produce, maintain, and periodically refresh audited datasets for the sales and member engagement team, including clean, verified member lists and segmented profile subsets for upload to CRM and sales engagement platforms.
• Monitor and report on individual and organizational sales KPIs, providing senior leadership with reliable performance data related to member acquisition, product penetration, cross‑selling activity, and relationship growth.
• Support the design and execution of data‑driven marketing campaigns by supplying structured, policy‑compliant member datasets while ensuring appropriate data handling.
• Track system utilization across banking products and service channels to support evidence‑based product decision‑making.
• Act as the data liaison between sales, marketing, and IT, translating business requirements into actionable data outputs.

Pillar 2 — Credit & Financial Risk Data

• Compile and quality‑assure data inputs for Credit Committee and management reporting packages.
• Develop and maintain credit‑risk KPI dashboards covering portfolio concentration, delinquency trends, exposure by segment, and adherence to lending limits.
• Perform systematic reconciliation across core banking systems, the General Ledger, and financial statements.
• Maintain documented data attestations confirming the accuracy and fitness‑for‑purpose of released reports and datasets.

Pillar 3 — Data Governance & Access Management

• Establish and enforce data access controls aligned with SCU’s data classification policy.
• Ensure compliance with data handling, privacy, and protection requirements, including oversight of data supplied to analytics tools and authorized third‑party systems.
• Maintain a data inventory and classification register in collaboration with IT.
• Provide guidance to staff and leaders on appropriate data handling and sharing practices in alignment with PIPEDA.

Pillar 4 — Internal Controls Audit (CUDIC ICR Framework)

• Independently complete quarterly internal controls reviews across all six CUDIC ICR modules, reporting findings to the Manager, Risk & Compliance and the Senior Manager, Operations & Finance.

• Coordinate the gathering of documentation and evidence while maintaining audit independence.

• Prepare structured Internal Controls Reports outlining findings, root causes, remediation actions, and timelines.

• Complete and sign required CUDIC attestations in accordance with the Nova Scotia Credit Union Act.

• Track remediation commitments and support CUDIC examination readiness.

Compensation & Other Information

This is a full-time position on the leadership team. Remuneration will be paid in accordance with Sydney Credit Union’s Management Salary Structure Level 5:

• $77,026.97 - $90,619.96

As with all positions at Sydney Credit Union, this role could be expected to work in any of our locations.

For the full job description please contact:
Dayna Coffin
dcoffin@sydneycreditunion.com

If this sounds like an opportunity for you and you meet the qualifications, please apply with your resume and cover letter, quoting the competition number:SCU-260510-O by March 18, 2025*.*