Think back—was there ever an elevator ride that made you go, “Whoa, this is nice”?

Maybe it was an elegant glass lift or a minimalist stainless-steel rocket.

It might have shaped your first impression or left a lasting memory of a building.

Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you’ve worked with us, you’ll start noticing them everywhere you go. 

Company Overview

We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products.

At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates. 

Our New R&D Project Manager

As the R&D Project Manager, you will own the end-to-end delivery of MAD's R&D projects, serving as the single accountable point of coordination across all disciplines (mechanical, electrical, firmware, software, and test/validation). You will plan, schedule, and drive projects from initiation through completion, ensuring cross-discipline dependencies and issues are surfaced and resolved proactively rather than escalated ad hoc.

The ideal candidate is an organized, proactive project manager who thrives on driving cross-functional teams to deliver on time. They communicate clearly, hold teams accountable, anticipate risks before they become blockers, and bring structure to complex, multi-disciplinary product development.

What you will do in the role

Project Ownership & Delivery

1. Serve as the single accountable owner for assigned R&D projects, from initiation through completion.
2. Develop and maintain project plans, schedules, scope, and milestones spanning all disciplines.
3. Drive day-to-day execution, ensuring each discipline delivers its portion on time and to requirements.
4. Track progress against plan, manage changes to scope and timeline, and keep projects moving to completion.

Cross-Discipline Coordination

1. Coordinate across mechanical, electrical, firmware, software, and test/validation teams to manage dependencies and hand-offs.
2. Proactively identify, surface, and resolve cross-discipline issues before they stall a project, rather than leaving them to ad hoc escalation.
3. Facilitate regular project meetings, design reviews, and status updates to keep teams aligned.

Risk, Reporting & Stakeholder Management

1. Identify project risks early and drive mitigation plans.
2. Provide clear, consistent project status reporting to R&D leadership and stakeholders.
3. Manage stakeholder expectations and communication across the organization, including sales, marketing, and management.
4. Maintain project documentation, using Jira as the system of record.

Process & Continuous Improvement

1. Apply and improve project management processes, templates, and best practices for R&D.
2. Support standardization and continuous improvement of the product development lifecycle.

Other

1. Other duties as assigned.
2. Able to lift up to 15 lbs; may work in hot areas 5%, noise 0%.
3. Ensure adherence to Health and Safety as well as active participation in 5S activities in the work area.

Measures of Success

1. On-Time Delivery: ≥90% of R&D projects and committed milestones delivered on time.
2. Schedule Management: Project schedule variance maintained within approved targets and corrective actions implemented for all significant deviations.
3. Project Governance: 100% of active projects maintained with current schedules, owners, risks, action items, and status updates.
4. Risk Mitigation: 100% of critical project risks documented with mitigation plans; no avoidable project delays resulting from unmanaged risks.
5. Cross-Functional Coordination: Dependencies and issues across disciplines resolved proactively, minimizing project bottlenecks and escalation-driven delays.
6. Stakeholder Reporting: ≥95% on-time delivery of project status reports with accurate project health, milestone, and risk information.
7. Process Improvement Impact: Continuous improvement initiatives implemented to increase project delivery predictability and consistency across the R&D portfolio.

What you bring to the role

• Bachelor's degree in engineering, technology, business, or a related field, or equivalent experience
• 5+ years of project management experience, preferably in a hardware and/or software product development or engineering environment
• Proven track record managing multiple concurrent projects across cross-functional teams
• Strong working knowledge of project management methodologies (e.g. Agile, hybrid) and planning tools
• Experience with issue tracking tools (e.g., Jira) and knowledge base (e.g., Confluence)
• Excellent organizational, communication, and stakeholder-management skills
• Strong risk identification, problem-solving, and decision-making skills
• Familiarity with multi-disciplinary product development (mechanical, electrical, firmware, software) an asset
• PMP or equivalent project management certification an asset
• Clear Background Checks – Criminal (required)
• Eligible to work in Canada

This position is located at 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm. 

Pay: $80,000 - $90,000

This is a Full-time, Salary position.  This posting has one (1) vacancy. 

Want to see what it's like working at MAD? Visit us on Facebook [https://www.facebook.com/madelevator].

Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require accommodation in applying for a posting, please contact Human Resources [https://madelevator.com/accessibility-commitment-statement].