Top Benefits
About the role
Job Description
At Bond, we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, and as a Scrum Master, you’ll have your hands on the wheel as we drive the future of loyalty.
The Scrum Master will be responsible for facilitating Agile practices within one or more cross-functional teams, ensuring that the team adheres to Scrum principles, removes impediments, and fosters a culture of transparency and continuous delivery. You will partner closely with Product Owners, Developers, and Designers to deliver high-quality products in alignment with business goals.
Job Requirements
- 3+ years of experience as a Scrum Master in a software development environment.
- Strong knowledge of Agile frameworks (Scrum, Kanban) and scaling practices (SAFe, LeSS, etc.).
- Excellent facilitation, coaching, and conflict-resolution skills.
- Experience working with tools such as Jira, Confluence, or similar.
- Strong communication and interpersonal skills.
- Scrum Master certification (CSM, PSM I/II) preferred.
- Experience in fintech or SaaS environments is a plus.
Job Responsibilities
- Serve as a servant-leader for the Scrum team(s), guiding them in Agile values, principles, and practices.
- Facilitate Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
- Protect the team from outside interruptions and distractions.
- Coach team members, Product Owners, and stakeholders on Agile best practices.
- Track and communicate team progress using metrics like velocity, burndown, and cumulative flow.
- Identify and help remove impediments that block team progress.
- Promote a culture of continuous improvement through regular feedback loops.
- Collaborate with other Scrum Masters to ensure consistency of Agile practices across the organization.
Job Benefits Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.
At Bond, we are proud to be a diverse organization, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.
Please connect with our People & Values team should you require any accommodation.
About Bond Brand Loyalty
Bond generates growth for clients by creating enduring relationships between people and brands based on intelligent connections and engaging experiences. Guided by insights from advanced research and practical commercial application through the Bond Behavioral Institute and enabled by technology through its proprietary cloud Synapze platform, Bond serves clients globally with customer experience and loyalty solutions—enabling brands, customers, employees, partners, and the communities they serve to experience the benefits of growth. Headquartered in Toronto, Bond has more than 800 people and eight offices across North America and Europe. For more information, visit us at bondbl.com or follow us on LinkedIn, Twitter, and Instagram.
Top Benefits
About the role
Job Description
At Bond, we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, and as a Scrum Master, you’ll have your hands on the wheel as we drive the future of loyalty.
The Scrum Master will be responsible for facilitating Agile practices within one or more cross-functional teams, ensuring that the team adheres to Scrum principles, removes impediments, and fosters a culture of transparency and continuous delivery. You will partner closely with Product Owners, Developers, and Designers to deliver high-quality products in alignment with business goals.
Job Requirements
- 3+ years of experience as a Scrum Master in a software development environment.
- Strong knowledge of Agile frameworks (Scrum, Kanban) and scaling practices (SAFe, LeSS, etc.).
- Excellent facilitation, coaching, and conflict-resolution skills.
- Experience working with tools such as Jira, Confluence, or similar.
- Strong communication and interpersonal skills.
- Scrum Master certification (CSM, PSM I/II) preferred.
- Experience in fintech or SaaS environments is a plus.
Job Responsibilities
- Serve as a servant-leader for the Scrum team(s), guiding them in Agile values, principles, and practices.
- Facilitate Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
- Protect the team from outside interruptions and distractions.
- Coach team members, Product Owners, and stakeholders on Agile best practices.
- Track and communicate team progress using metrics like velocity, burndown, and cumulative flow.
- Identify and help remove impediments that block team progress.
- Promote a culture of continuous improvement through regular feedback loops.
- Collaborate with other Scrum Masters to ensure consistency of Agile practices across the organization.
Job Benefits Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.
At Bond, we are proud to be a diverse organization, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.
Please connect with our People & Values team should you require any accommodation.
About Bond Brand Loyalty
Bond generates growth for clients by creating enduring relationships between people and brands based on intelligent connections and engaging experiences. Guided by insights from advanced research and practical commercial application through the Bond Behavioral Institute and enabled by technology through its proprietary cloud Synapze platform, Bond serves clients globally with customer experience and loyalty solutions—enabling brands, customers, employees, partners, and the communities they serve to experience the benefits of growth. Headquartered in Toronto, Bond has more than 800 people and eight offices across North America and Europe. For more information, visit us at bondbl.com or follow us on LinkedIn, Twitter, and Instagram.