Description Inside Sales - Regional Sales Coordinator Vernon, BC / Remote Role Description The Inside Sales, Regional Sales Coordinator (ISR RSC) role is responsible for supporting strategic accounts owned by Regional Account Managers (RAM) and Regional Business Development (RBD) teams. In this role, you will provide sales and customer service support to each account with the goal of ensuring consistent, profitable growth in sales revenue. Success in the role will depend on successful collaboration and alignment with the various stakeholders at the commercial service and store locations in the region. Must ensure that Kal Tire’s internal teams understand the customer’s needs, are living up to client commitments, delivering ongoing value and behaving in ways that align with the Kal Tire AIMS. Candidates based in the BC Okanagan region will be required to work fully on-site and report to our Vernon Office location. Responsibilities Sales and Customer Support related tasks

• Working with current customer accounts to provide a secondary layer of assistance and support as required and identified by the Regional Sales Team (RAM’s and RBD’s).
• Communicating product recommendations, pricing and availability to the sales team and/or directly to the customer.
• Liaising with stores and internal departments to set up work orders, ensure proper product is ordered and they are completed within the customer’s expectations.
• Assisting with new customer onboarding including:
• Acting as a sales support and secondary contact for the customer.
• Assist in administering their new account or sub-account setup is correct.
• Ensure service guide is completed/updated and adhered to.
• Prepares and analyzes reports indicating how Kal Tire is helping clients to be more efficient; ensures reports are provided in a timely manner.
• Along with the credit department, handles billing inquiries and ensures billing is accurate.
• Address any customer service related issues that the customer might have with Kal Tire.
• Communicates to stores on an ongoing basis about issues related to key accounts (customer needs, billing, consistent service standards across various locations etc).
• Maintains awareness of competitors’ sales activities within accounts and develop strategies to maximize sales and overcome threats.
• Stay on top of client’s growth plans and market trends; ensures Kal Tire is responding to client’s changing needs and changing market conditions.
• Assist with and book customer appointments.

Business Development

• Assisting in new business development sales calls and prospecting.
• Work with the RAM’s and RBD’s, provide additional sales support through phone and email to foster net new business.
• Explore and qualify for sales opportunities within existing store house accounts and pursue new business and Kal Tire programs with those customers.
• Develop and act on sales strategies pertinent to their business to further deepen Kal Tire’s relationship with customers.
• Continuously prospects and uncover new business within the assigned accounts.

Sales Collaboration

• Participate in recurring regional sales meetings, inside sales team meetings and one on one meetings with RAM’s and RBD’s as needed.
• Shares information related to market trends, supplier activities.
• Develops and maintains positive working relationships with all Kal Tire internal staff including Store Managers, Retread Managers, Salespeople, Zone Managers and Senior Zone Managers to ensure customer requirements are met.
• Participates in making joint sales calls when required (possibly to be onsite).
• Communicates with sales administration team, stores and other team members about how to accurate invoice customers; ensures that price lists, mandatories and all customer information requirements are current.

Job Requirements

• At least 2 years’ experience working at Kal Tire, or at least 2 years inside sales or field sales experience in related B2B industry.
• Post graduate diploma or degree preferred, or equivalent experience.
• Proven track record with inside sales management and customer analysis, with demonstrated ability in sales management and coaching.
• Experience with business analysis and customer reporting.
• Proven record and knowledge of consultative selling process.
• Ability to build and maintain relationships with corporate departments, key business partners, and customers.
• Ability to create and edit sales materials and presentations.
• Ability to coordinate and organize meetings, exhibits, and other events.

Special Requirements

• Preferred experience in commercial automotive industry.
• Additional language would be a plus.
• Valid driver’s license.
• Travel within Canada or to the US will be needed (3-4 trips per year estimated).

What We Offer

• The target compensation for this role is $40,640 - $46,710 per year based on experience.
• Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
• Employee Assistance Program.
• A group RRSP/DPSP matching program.
• Discount on tires and mechanical services.
• Positive work culture, opportunities for growth and development, and work-life balance.
• Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.