About the role
Job Description
The Installation Manager position is responsible for overseeing and ensuring that all aspects of installations are carried out efficiently, effectively, and fit the strategies of Champion’s organizational policies, procedures and goals.
As Installation Manger you will oversee all aspects of our installation department.
Duties
-
The Assistant Install Manager will lead both office and field teams, overseeing more than 10 subcontractors and managing a team of over 2 office staff members.
-
Ensure all jobs are completed within the designated timeframe and meet the highest standards of quality.
-
Supervise sub-contracted installation crews when needed.
-
Maintain adequate staffing of support staff and installation crews.
-
Perform some order verifications as needed for scheduled installation jobs for orderable dimensions and special needs.
-
Perform routine job site inspections per installation guidelines.
-
Follow-up with customers after installation is completed. Trouble-shoot problem jobs and create action plans for recovery. Follow recovery plans to completion.
-
Track & assist with collecting outstanding Accounts Receivable.
-
Interact with Operations & Sales personnel to resolve job related problems when needed.
-
Strives to achieve corporate goal of Customer Satisfaction, while making it easy for Customers to do business with the company and promoting market
-
Track & hold team accountable for installation metrics of first time completion, reasons not completed, installation lead time, installation gross margin, and crew productivity.
-
Help the Replacement Department achieve branch standards for Returns & Allowances and Customer Satisfaction.
-
Other duties may be assigned as determined necessary by Management.
Qualifications
- Three to five years of supervisory experience as window installation manager or equivalent.
- Experience in both office and field operations is essential
- Superior computer skills (PSI, OMS, PQM) needed.
- Excellent verbal and written language skills needed.
- Ability to present information, gather information and respond to questions from customers, managers and co-workers.
- Able to multi-task and set priorities. Strong organizational skills required.
- Ability to problem solve on a daily basis. Self-discipline and self-initiating abilities required.
- Excellent basic math skills including measurements, dimensions of windows, size of glass, square footage, discounts, percentages, billing, and credit, etc. required.
- Basic understanding of construction blueprints required.
Send Us Your Resume
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.
aJ8aMnymle
About Durabuilt Windows & Doors
Durabuilt Windows & Doors’ story started over 35 years ago with a family of entrepreneurs and their dedicated team. Together they turned a small window and door shop into one of the largest privately held manufacturing companies in Western Canada. Hard work, dedication and above all else a customer-focused attitude, has shaped Durabuilt into the company it is today. Durabuilt celebrates hard work, innovation and business growth, all while maintaining a spot on Canada’s Best Managed Companies list since 2012.
It’s not just Durabuilt’s innovative mindset and design that places us on this list, it is also our people!
Our Core Values 30 Years Built On Values - Durabuilt values the importance of a positive employee experience and company brand. This is reflective in how we provide an exceptional experience to all our consumers, dealers, builders, and commercial clientele.
INNOVATIVE. Think ahead to stay ahead. Constant improvement. Small things matter.
DRIVER. Stay hungry and act with urgency. Think and move quickly.
OWNERSHIP. No excuses. 100% accountability. Act responsibly. Stay committed. Stay lean.
CARING. For employees, partners and community. Show respect and remain humble.
INDIVIDUAL. We work with great people and expect a lot from them. We challenge each others ideas openly. We value diversity in people and ideas.
Durabuilt understands that our employees are the key to our 30 year success and know it is our talent that will support future growth!
We are confident that as part of the Durabuilt family, you will discover an organization that believes in teamwork, accountability, and growth. In return, we are committed to providing you with an opportunity to share your skills and strengthen your core competencies.
About the role
Job Description
The Installation Manager position is responsible for overseeing and ensuring that all aspects of installations are carried out efficiently, effectively, and fit the strategies of Champion’s organizational policies, procedures and goals.
As Installation Manger you will oversee all aspects of our installation department.
Duties
-
The Assistant Install Manager will lead both office and field teams, overseeing more than 10 subcontractors and managing a team of over 2 office staff members.
-
Ensure all jobs are completed within the designated timeframe and meet the highest standards of quality.
-
Supervise sub-contracted installation crews when needed.
-
Maintain adequate staffing of support staff and installation crews.
-
Perform some order verifications as needed for scheduled installation jobs for orderable dimensions and special needs.
-
Perform routine job site inspections per installation guidelines.
-
Follow-up with customers after installation is completed. Trouble-shoot problem jobs and create action plans for recovery. Follow recovery plans to completion.
-
Track & assist with collecting outstanding Accounts Receivable.
-
Interact with Operations & Sales personnel to resolve job related problems when needed.
-
Strives to achieve corporate goal of Customer Satisfaction, while making it easy for Customers to do business with the company and promoting market
-
Track & hold team accountable for installation metrics of first time completion, reasons not completed, installation lead time, installation gross margin, and crew productivity.
-
Help the Replacement Department achieve branch standards for Returns & Allowances and Customer Satisfaction.
-
Other duties may be assigned as determined necessary by Management.
Qualifications
- Three to five years of supervisory experience as window installation manager or equivalent.
- Experience in both office and field operations is essential
- Superior computer skills (PSI, OMS, PQM) needed.
- Excellent verbal and written language skills needed.
- Ability to present information, gather information and respond to questions from customers, managers and co-workers.
- Able to multi-task and set priorities. Strong organizational skills required.
- Ability to problem solve on a daily basis. Self-discipline and self-initiating abilities required.
- Excellent basic math skills including measurements, dimensions of windows, size of glass, square footage, discounts, percentages, billing, and credit, etc. required.
- Basic understanding of construction blueprints required.
Send Us Your Resume
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.
aJ8aMnymle
About Durabuilt Windows & Doors
Durabuilt Windows & Doors’ story started over 35 years ago with a family of entrepreneurs and their dedicated team. Together they turned a small window and door shop into one of the largest privately held manufacturing companies in Western Canada. Hard work, dedication and above all else a customer-focused attitude, has shaped Durabuilt into the company it is today. Durabuilt celebrates hard work, innovation and business growth, all while maintaining a spot on Canada’s Best Managed Companies list since 2012.
It’s not just Durabuilt’s innovative mindset and design that places us on this list, it is also our people!
Our Core Values 30 Years Built On Values - Durabuilt values the importance of a positive employee experience and company brand. This is reflective in how we provide an exceptional experience to all our consumers, dealers, builders, and commercial clientele.
INNOVATIVE. Think ahead to stay ahead. Constant improvement. Small things matter.
DRIVER. Stay hungry and act with urgency. Think and move quickly.
OWNERSHIP. No excuses. 100% accountability. Act responsibly. Stay committed. Stay lean.
CARING. For employees, partners and community. Show respect and remain humble.
INDIVIDUAL. We work with great people and expect a lot from them. We challenge each others ideas openly. We value diversity in people and ideas.
Durabuilt understands that our employees are the key to our 30 year success and know it is our talent that will support future growth!
We are confident that as part of the Durabuilt family, you will discover an organization that believes in teamwork, accountability, and growth. In return, we are committed to providing you with an opportunity to share your skills and strengthen your core competencies.