Senior Director, Fee Products
Top Benefits
About the role
Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart—Canada's largest non-bank branch network—and a leader in financial solutions for underserved communities.
From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.
At MFSG, we come together across teams and d
epartments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.
We've Got You Covered
-Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. -Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success. -Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. -Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you're set for the long haul. -Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day. -Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.
The Job: Senior Director, Fee Products The Senior Director, Fee Products is responsible for the overall management and profitability of the company's fee-based products (Cheque Cashing, Foreign Exchange, Money Transfer & Money Movement). This role drives product innovation, enhances customer experiences, and achieves business growth through effective product strategies.
How You'll Make an Impact:
-Product Strategy & Growth
-
Work with the Innovation Lab on development of the fee-based products roadmap by determining the 3-year strategy for the evolution of Money Mart's product and services suite in North America.
-
Identify market trends, customer needs, and competitive landscape to inform product development initiatives.
-
Identify new revenue opportunities and help to ideate and execute on new product launches.
-
Create annual strategic plans to reach sales targets
-
Collaborate with cross-functional teams, including technology, marketing, and risk and leverage data and customer feedback to make informed product decisions and prioritize feature development
-
Work with marketing and partners to drive customer count and revenue
-Customer Experience & Continuous Improvement
-
Focus on optimizing the customer experience by enhancing lending product features, usability, and overall satisfaction.
-
Implement customer feedback mechanisms to continuously improve and iterate on existing products.
-
Financial Management & Performance
-
Maximize portfolio revenue and profitability by managing the P&L.
-
Reconcile gaps vs. forecast, determine go-to-market pricing strategy, fee structure, etc.
-
Regulatory Compliance & Team Leadership
-
Work with direct reports and compliance to ensure lending products comply with regulatory requirements and industry standards.
-
Work with direct reports and compliance to stay abreast of regulatory changes and implement necessary adjustments.
-
Recruit, train, and develop a high-performing product management team.
What You Bring:
- Passion for working in an exciting fast paced and changing environment
- Expertise in analytics and strategy
- Ability to consistently meet deadlines while ensuring high levels of accuracy
- Exceptional verbal and written communication skills with an emphasis on teamwork
- Strong organization skills
- Ability to be a self-starter who can work autonomously
- Positive attitude and open to change management/environment
Education + Experience
- Bachelor's degree in Business Administration, Finance, Economics, or a related field. Master's Degree in Business Administration (MBA).
- 15+ years in leadership experience within product management in the payments space
- Previous P/L ownership
- Experience with subprime customer segments
Ready to apply your Product expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let's build the future of MFSG, together.
Committed to Equal Opportunity:
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.
About MFSG – Our Commitment To Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
About Momentum Financial Services Group
For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.
As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.
Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.
We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.
Momentum Financial Services Group is a team of more than 2,000 people serving customers throughout Canada and the United States. Our employees' personal and professional goals are important to us. As a result, we offer training programs, competitive benefits packages, personal incentives, and other exciting perks. Visit our corporate website, www.mfsg.com, to learn more about our company and products.
Similar jobs you might like
Senior Director, Fee Products
Top Benefits
About the role
Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart—Canada's largest non-bank branch network—and a leader in financial solutions for underserved communities.
From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.
At MFSG, we come together across teams and d
epartments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.
We've Got You Covered
-Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. -Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success. -Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. -Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you're set for the long haul. -Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day. -Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.
The Job: Senior Director, Fee Products The Senior Director, Fee Products is responsible for the overall management and profitability of the company's fee-based products (Cheque Cashing, Foreign Exchange, Money Transfer & Money Movement). This role drives product innovation, enhances customer experiences, and achieves business growth through effective product strategies.
How You'll Make an Impact:
-Product Strategy & Growth
-
Work with the Innovation Lab on development of the fee-based products roadmap by determining the 3-year strategy for the evolution of Money Mart's product and services suite in North America.
-
Identify market trends, customer needs, and competitive landscape to inform product development initiatives.
-
Identify new revenue opportunities and help to ideate and execute on new product launches.
-
Create annual strategic plans to reach sales targets
-
Collaborate with cross-functional teams, including technology, marketing, and risk and leverage data and customer feedback to make informed product decisions and prioritize feature development
-
Work with marketing and partners to drive customer count and revenue
-Customer Experience & Continuous Improvement
-
Focus on optimizing the customer experience by enhancing lending product features, usability, and overall satisfaction.
-
Implement customer feedback mechanisms to continuously improve and iterate on existing products.
-
Financial Management & Performance
-
Maximize portfolio revenue and profitability by managing the P&L.
-
Reconcile gaps vs. forecast, determine go-to-market pricing strategy, fee structure, etc.
-
Regulatory Compliance & Team Leadership
-
Work with direct reports and compliance to ensure lending products comply with regulatory requirements and industry standards.
-
Work with direct reports and compliance to stay abreast of regulatory changes and implement necessary adjustments.
-
Recruit, train, and develop a high-performing product management team.
What You Bring:
- Passion for working in an exciting fast paced and changing environment
- Expertise in analytics and strategy
- Ability to consistently meet deadlines while ensuring high levels of accuracy
- Exceptional verbal and written communication skills with an emphasis on teamwork
- Strong organization skills
- Ability to be a self-starter who can work autonomously
- Positive attitude and open to change management/environment
Education + Experience
- Bachelor's degree in Business Administration, Finance, Economics, or a related field. Master's Degree in Business Administration (MBA).
- 15+ years in leadership experience within product management in the payments space
- Previous P/L ownership
- Experience with subprime customer segments
Ready to apply your Product expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let's build the future of MFSG, together.
Committed to Equal Opportunity:
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.
About MFSG – Our Commitment To Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
About Momentum Financial Services Group
For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.
As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.
Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.
We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.
Momentum Financial Services Group is a team of more than 2,000 people serving customers throughout Canada and the United States. Our employees' personal and professional goals are important to us. As a result, we offer training programs, competitive benefits packages, personal incentives, and other exciting perks. Visit our corporate website, www.mfsg.com, to learn more about our company and products.