Associate Director, Operational Risk Technology Systems
Top Benefits
About the role
Job Description
What is the Opportunity?
As part of the Group Risk Management (GRM) team, the Associate Director, Technology Strategy and Systems will support operational risk management leadership by providing/developing technology systems to enhance management’s/stakeholders’ ability to anticipate and manage operational risks effectively.
The role will support the Director Technology in building out robust technology capabilities to support the execution of the Operational Risk management framework and universal risk practices. It is responsible for execution of the operational risk technology roadmap.
What will you do?
- Define and prioritize systems roadmap and backlog, in alignment with the overall operational risk roadmap.
- Work closely with cross-functional teams, including, universal risk practices teams, operational risk domain COGs (Centers of Governance) and A&O teams as well as 1LOD teams across enterprise to understand needs and translate them into system requirements and user stories.
- Act as the primary point of contact for technical teams and stakeholders to ensure successful delivery of the risk systems’ enhancements.
- Ensure the product meets regulatory requirements and industry standards.
- Communicate product features and benefits to key stakeholders
- Manage the product lifecycle, including release planning, feature prioritization,
- Elicit and document business requirements for various initiatives with focus on translating business needs into technical requirements.
- Responsible for creating, refining and maintaining requirements and user story documentation
- Responsible for creating, maintaining user acceptance testing approach
- Responsible for user acceptance testing execution and post implementation verification
- Continuously monitor OR systems performance and gather customer feedback to inform ongoing product improvements
- Partner with OR Data Analytics and IT in identifying and implementing tools/software/architecture required to meet the analytics and reporting needs
What do you need to succeed?
Must-have:
- Bachelor's Degree
- 10 years of experience in a relevant functional area including financial services, information technology, or other related operational area that supports risk/compliance initiatives within the organization
- Excellent problem-solving and analytical skills, with the ability to translate complex technical concepts into business requirements
- Knowledge of data management and operational risk management practices.
- Ability to interpret business requirements and understand their technology implications
- Experience with testing frameworks
- Ability to work collaboratively, develop strong relationships and influence people/groups of varying disciplines and backgrounds.
- Creativity to go beyond current processes to deliver the best solution for a problem or an opportunity
- Excellent verbal and written communication skills
- Ability to quickly and efficiently adapt to new concepts.
- Knowledge of Project Management (PMF) process/disciplines
- Experience working with cross-functional teams in agile environments.
- Highly proficient in MS Office applications such as Word, PowerPoint, Visio and with large volumes of data
Nice-to-have:
- Strong working knowledge of Operational Risk Management concepts and processes
- Working knowledge of industry Governance, Risk and Compliance (GRC) solutions/packages
- Experience within GRC domains, preferably in Operational Risk
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Associate Director, Operational Risk Technology Systems
Top Benefits
About the role
Job Description
What is the Opportunity?
As part of the Group Risk Management (GRM) team, the Associate Director, Technology Strategy and Systems will support operational risk management leadership by providing/developing technology systems to enhance management’s/stakeholders’ ability to anticipate and manage operational risks effectively.
The role will support the Director Technology in building out robust technology capabilities to support the execution of the Operational Risk management framework and universal risk practices. It is responsible for execution of the operational risk technology roadmap.
What will you do?
- Define and prioritize systems roadmap and backlog, in alignment with the overall operational risk roadmap.
- Work closely with cross-functional teams, including, universal risk practices teams, operational risk domain COGs (Centers of Governance) and A&O teams as well as 1LOD teams across enterprise to understand needs and translate them into system requirements and user stories.
- Act as the primary point of contact for technical teams and stakeholders to ensure successful delivery of the risk systems’ enhancements.
- Ensure the product meets regulatory requirements and industry standards.
- Communicate product features and benefits to key stakeholders
- Manage the product lifecycle, including release planning, feature prioritization,
- Elicit and document business requirements for various initiatives with focus on translating business needs into technical requirements.
- Responsible for creating, refining and maintaining requirements and user story documentation
- Responsible for creating, maintaining user acceptance testing approach
- Responsible for user acceptance testing execution and post implementation verification
- Continuously monitor OR systems performance and gather customer feedback to inform ongoing product improvements
- Partner with OR Data Analytics and IT in identifying and implementing tools/software/architecture required to meet the analytics and reporting needs
What do you need to succeed?
Must-have:
- Bachelor's Degree
- 10 years of experience in a relevant functional area including financial services, information technology, or other related operational area that supports risk/compliance initiatives within the organization
- Excellent problem-solving and analytical skills, with the ability to translate complex technical concepts into business requirements
- Knowledge of data management and operational risk management practices.
- Ability to interpret business requirements and understand their technology implications
- Experience with testing frameworks
- Ability to work collaboratively, develop strong relationships and influence people/groups of varying disciplines and backgrounds.
- Creativity to go beyond current processes to deliver the best solution for a problem or an opportunity
- Excellent verbal and written communication skills
- Ability to quickly and efficiently adapt to new concepts.
- Knowledge of Project Management (PMF) process/disciplines
- Experience working with cross-functional teams in agile environments.
- Highly proficient in MS Office applications such as Word, PowerPoint, Visio and with large volumes of data
Nice-to-have:
- Strong working knowledge of Operational Risk Management concepts and processes
- Working knowledge of industry Governance, Risk and Compliance (GRC) solutions/packages
- Experience within GRC domains, preferably in Operational Risk
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.